Shipping

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Label printing: any way for Priority Mail to NOT be the default?

Insanely annoying: every time I go to print a USPS label, the chosen default method is USPS Priority Mail, regardless of the size, weight, value of the shipment, or method selected in the listing. Priority Mail constitutes less than 5% of the items I...

Resolved! Package Fell Into A Memory Hole - How To Resolve?

I got a first-class shipment through USPS that's evidently fallen into a portal to the Forbidden Zone or something somewhere in Minnesota. (Lucky it's not ebay, but first time I tried shipping online outside of ebay stuff.) I'm going on 18 days now t...

Ebay global shipping

A buyer is insisting I issue them a refund of about $129. I sold an item to them which came to $44 and change which I refunded to them. I'm guessing that ebay charged them for the shipping over and above the $13 + they paid me. How can I find out how...

when buying through Ebay packages are sent to other addresses repeatedly

within the last 3 weeks I had purchased, 3 different times, a piece for my car though Ebay and the 3 times they have never arrived. Ebay has sent me an email saying the packages was deliver to me and It Has Not.....NONE of the 3 different times they ...

who is responsible

Buyer bought and paid for itemI shipped from home next day, USPS pick up and proof of acceptanceItem went to Portland OR (for shipping on to receiving POItem was not delivered, tracking shows Jul 10, 202212:47amPROCESSED THROUGH USPS FACILITYPORTLAND...

Pitney Bowes AGAIN!

I am sick and tired of the Global Shipping organized (or should I say disorganized) by Pitney Bowes. They truly are a joke.For the second time they have lost my purchase. I was waiting for a watch movement, but when I opened my package there was two ...

Authenticity Guarantee Issues

I'm sure I cannot be the only one who has been experiencing an increase in issues/cases since eBay has added Authenticity Guarantee(AG), if I am, allow me to explain.Since AG was added to eBay, I have seen my Seller Rating go at risk due to an issue ...

eBay screwed up international shipping label with old tracking numbers!

I sent two separate packages to Canada on Wednesday, separate customers. One customer is already writing me to ask why we haven't sent the package yet. So I checked the tracking number that was automatically inserted by eBay, and there are zero resul...

Resolved! Can't mark item as shipped.

Sold an item and shipped it out. Was a coupon so all I did was put it in an envelop with a stamp, then went to "Seller Hub: orders" and used the drop down to mark it as shipped. I've done this hundreds of times before without a problem. This item wil...

How do I send a ship invoice to buyer after paid

I am new seller. The buyer paid for shipping but I underpriced it by $178. How do I send a shipping invoice after it's paid and shipped to get my additional shipping fee paid. The buyer agree to pay the rest of shipping

Shipping order to from Mainland US to Guam, Seller Hub says international??

Very vexing, but my invoice options for shipping to Guam are all International. It’s a normal USPS Domestic Flat Rate to ship to Guam, but it still only shows international shipping options. Guam is part of the US like Puerto Rico, etc so I’m not sur...

Need my order!!!

I ordered a product to be shipped to Chicago and they sent it to FLorida....NOBODY gives me an answer on how to get my product where I asked ( and payed) for.PLEASE can somebody help me???Fedex Lies and Ebay has only "machine" messages.Thank you for ...

Global Shipping issue

I've read all possible documentation and talked to support (offshore) twice. I can't get a straight answer. I intend to offer and item that weighs 25 pounds and believe it will sell internationally. I keep hearing that I MUST use USPS, even to the KY...

Resolved! Arrival Time Deadline for International Packages?

I have a buyer in Mexico who claims that there is a 17 day deadline in which a package must arrive by. Is this true? I shipped a package to Mexico (from Greenville SC) on June 29, 2022. Buyer wants a refund because package hasn't arrived and it's "pa...

Shipping info change?

Has anyone else had their previous sales showing up as, "free shipping for buyer, you pay......". This just happened overnight and I don't understand it. I charge almost all my buyers for the shipping