Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Cant Print Shipping Labels

Is anyone else not able to buy shipping labels? It is showing greyed out for me.

Resolved! Lost parcel?

A parcel that's been shipped from the United States on January 3rd this year now has the status "Unable to deliver - OTHER". I tried to track it down via the order number and apparently the last known location was the airport in Amsterdam on January ...

Shipping cost changes between saved view and listing view

I'm watching an art print being shipped from Great Britain, and in the listing the shipping cost is $42. However, when I have saved the listing to my Watch list, the shipping cost changes to $37. Not a big change overall, but which of those costs is ...

How to create free shipping promotion for a minimum purchase AND quantity

We are trying to create a shipping promotion that gives a buyer free shipping if they purchase a minimum total dollar amount AND a certain quantity. Such as: free shipping if you spend $25 and buy two items. I see the option to set minimum dollar amo...

Printer & Receipt Preferences - Where is it now?

I've tried to find the solution to this by reading past threads. Some say its in the lower right hand corner and some have said it's in the lower left had corner (on the print label page) but I cannot find it anywhere. Any quick help sure would be ap...

Resolved! Refunds for Delivered items.

Hello,I don't mean to beat this issue to death, but I've had to resolve some issues that don't seem fair to me.Recently I've had to refund buyers for "delivered" items.I used ebay shipping, ebay labels, the whole ebay system.I followed the item with ...

New Label Printer - Labels printing Sideways Please Help

I just received an Arkscan 2054a. It replaced an inkjet printer which printed in landscape. Set it up including drivers, etc. Prints fine except for the labels in landscape as seen in the picture. I watched a few youtube videos on how to configure al...

BULK PRICE INCREASE ON FREE SHIPPING LISTINGS

AS SHIPPING CONTINUES TO RISE, IT MAKES IT EVER MORE DIFFICULT TO TURN A PROFIT ON FREE SHIPPING LISTINGS. I AM WANTING TO MAKE A BULK PERCENTAGE INCREASE IN PRICING ON MY FREE SHIPPING LISTINGS. AFTER CONTACTING EBAY, WE HAVE BEEN TOLD WE HAVE TO IN...

Refund on shipping charges

I recently sold an item, printed off a prepaid shipping label from eBay but I never shipped it due to the item being damaged. Can I get a refund for the shipping charges?

FYI---Effective Jan 22nd

From ebay's announcement on carrier rate changes. : I know there has been some discussion about some of these changes, but thought these two USPS changes , effective Jan 22nd, deserve to be highlighted: Nonstandard Length fee >30” is decreasing from ...

An insanely infuriating issue - read my letter to eBay

As usual, customer service was absoluetly useless. I chatted with two different people, both unfamiliar with eBay policy. I then responded to the email they told me to respond to and of course I got a donotreply notification. Read my letter: Hi, I st...

It’s been a while since I’ve posted. Having trouble finding local pickup only option

Buyer does not see shipping option

Hello:I have a customer in Winterthur, Switzerland who is having difficulty completing the sale.We participate in eBays Global shipping program. I checked our shipping policies on this listing. The carries is USP, I don't see any exclusions (except R...

eBay's "new" payment system delays shipping and removes Paypal seller protection

I will premise this statement with:I've been an active seller on eBay since 2002I'm at 98.9% positive reviewsI've had no problems with eBay until NOW As you are probably already aware, eBay has now FORCED ALL SELLERS to switch to their new payment sy...

Shipping by sea with delivery time estimated at 6 months to a year??

Hi,I ordered a wallet and just received a message from the seller (copied and pasted below). This is nuts to me - I replied and asked if they could find a more reasonable shipping option. Any suggestions on how to proceed?Thanks!HelloThis product has...