Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Media Mail

I have many books, CD's, Casettes, newspapers I am trying to sell. They are in the right category. Some even came up automatically when I put in the ISBN number. I have looked these over several times and I cannot for the life of me figure out why I ...

Resolved! UPS upcarges

I recently shipped a golf club using the UPS shipper thru Ebay. The package was 1 lb 9 oz and measured 38" x 6 x6. rounded the weight to 2 lbs for safety. Cost of shipping was estimated at $8.40. after the package was delivered Ebay charged me $21.15...

UPS Claim Payment Was Sent to eBay

I didn't realize that UPS shipments had a separate insurance claim process with eBay. Anyways, I shipped something and it was deemed loss. I started the claim process on UPS website, which apparently was the incorrect process for eBay items shipped v...

Resolved! Shipping label showing actual postage paid

How do I get my shipping labels to NOT print the actual amount of postage paid? And can it be removed from a label I already purchased? It used to be easy to turn the option on and off, but I took a break from selling and I guess that's one thing tha...

Reclamación de entrega de ebay

Hola, soy un vendedor privado y vendí un artículo y pero no llegué al comprador más de un mes. ahora abrió un estuche, en realidad compré el boleto en el sitio de ebay para su entrega. cómo hacer una reclamación de seguro de entrega en ebay. por favo...

How do I print 2 shipping labels for 1 purchase?

How do I print two shipping labels for one purchase?Set of dinner plates I was selling and need's two boxes. Not sure how to buy two labels via the ebay system. The shipping is discounted 40% if bought through ebay. Thanks

Somebody Needs A New Tape Measure

The other day eBay messaged me about $1.75 that was charged for insufficient postage on a parcel. It wasn't worded like that, but that was the gist of it. Seems somebody, somewhere, at USPS decided I wasn't measuring a box properly. The claim is that...

User avatar by Thrill-Seeker
  • 151 Views
  • 1 replies
  • 0 helpful

ebay shipping sportscards

A sports card, in a top loader, is NOT MACHINABLE. I ship them standard ebay envelope, my post office accepts them, they get postage due, not delivered, not claimed or returned. Tracking is always incomplete, even using track my package, as stated by...

Overcharges from Fedex and USPS for shipping charges THROUGH ebay

I was double billed for Fedex charges for a shipping label that I created through Ebay. I wasn't just double charged, I was GOUGED for an item that weighed less than 8 lbs but Fedex decided to bill me for 24 lbs (IMPOSSIBLE). Then I was also double b...

User avatar by Adventurer
  • 676 Views
  • 9 replies
  • 0 helpful

Change in shipping metrics?

Howdy!I've recently noticed a change in the shipping metrics, under the "tracking uploaded on time" it used to read a percentage (example, 97.5%), now it just shows a 2 digit number (example, 17). What is the correct way to understand/perceive this n...

shipping and delivery 🚚

hi everyone, I have purchased an item but it is still on its way.So someone tell me how many days it will take to deliver goods from China to Sri Lanka. thanks

Shipcover claims?

So I purchased ship cover insurance on an item shipped to New York. Item was out for delivery but never scanned as delivered. It had signature required on it but was not signed for. The post office deemed it as lost and sent me an email saying so. I ...

User avatar by Scout
  • 255 Views
  • 4 replies
  • 1 helpful
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