Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

two tracking numbers put on one item in error. How can I void out one

There were two tracking numbers put on one item in error. How can I void out one of them so I’m not charged twice?

Shipcover insurance for lost shipment question

So I sold an item recently and dropped it off at USPS with about 10 other sold items. All the other packages get delivered just fine, besides one. Now 2 weeks later, it still says, "Shipping Label Created, USPS Awaiting Item" I know I dropped them al...

Incorrect Shipping Address

I was very new to eBay but had an account for a long time. I sold an item and the buyer wanted a refund, I issued the refund but my address for my account was my old home I no longer live in. I’m almost certain it was delivered there because the buye...

Shipping to Germany and LUCID

I was under the impression that Sellers who have not furnished a LUCID number to ebay would be blocked from selling to Germany. However, I just received an order from a Germany through the Global Shipping Program. I contacted the help desk to ask if ...

Resolved! Winning bidder would like to pick item. Can I cancel the shipping charge?

Resolved! REGARDING A TRACKING NUMBER

Hey Friends, I have a question. One of my shipments which was done already and uploaded the tracking number, has a small issue on the tracking details which are not shown through the eBay site. Other tracking numbers which the items shipped for US wo...

Ebay Delivery Services "Delivered"?

So I'm learning of this new "Ebay Delivery Services" after having bought some trading cards and I have a couple showing as delivered - and the tracking is really odd (like showing it was Out for Delivery late the previous evening). Does this just sig...

Ebay charging to much for fed ex services

TThere is no way fed ex ground home delivery should be less than Ground economy aka Smart post.Ebay has it set for $14 and higher for ground economy and $12 and higher for Home delivery. Ebay you need to fix these shipping charges. Even on mecari the...

eBay taking to long

I request a refund a couple of weeks ago due to the fact the buyer stopped replying to me and the package never came I asked ebay to step in and they keep putting my case on hold

Remove defects

Please remove the late shipment defects

Israel missing in global shipping list

A buyer in Israel wants to buy something of mine but for some reason, Israel does not exist in the GSP list. These are just a pair of women's leggings so no reason Israel should not be included in the list. Any ideas? I wish I could file a case with ...

usps returning item as undeliverable address

ebay tracking shows that the usps is returning an item to me as "undeliverable address".what is the procedure with this return ? thanks

Dear friend! I have made an order for Generac 0G6453 OEM RV Guardian Stepper Motor Assembly - GTH990

Dear friend! I have made an order for Generac 0G6453 OEM RV Guardian Stepper Motor Assembly - GTH990 yesterday with delivering it up to January, 19. It is rather long term for me, but I have no chose and I wait any way. BUT… Could you be so polite to...

UPS charged 1201.00 to my bank account 5 days after delivery. Printed a shipping label through eBay

eBay shipping said it would cost 149.00 to send a print weighing less than 30 pounds but was big tv size box. I’m sick to my stomach trying to get refunded. I sell on eBay because teaching salary sucks now they have taken 1200 additional out of my ac...

Shipping Calculations by Ebay of multiple items being sold

I just had two large items purchased by a buyer that were discounted 5% if you buy 2 or more. The size of each item was 18x16x5 and weighted 5 pounds each. When eBay did the calculation, they said the total was 10 pounds and the diminutions were the ...