Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

can i file a USPS claim for a lost Priority Mail shipment through eBay?

I shipped an item with Priority Mail, package was lost in transit, eBay has issued a credit to the buyer. Can I process a USPS claim through eBay?

Customs fee

Am I protected in this situation?

Hello all, I bit of background before we get into things when receiving a package from USPS since I live in a pretty bad neighborhood and they do not bring a package to my apartment door I always request it be held at my local office for pickup to en...

Combined shipping

I made 5 transaction on purchases that were to be combined with in 5 day period.Is there a way you can help me with this transaction?

International buyer won auction but I only ship in the us

I have it set for only shipping in the US. Buyer is from germany and wants to know how much it will be to ship from US to Germany. Can I still ship to them? Doesn’t eBay provide that information for them? I’m a new seller so I don’t know what to tell...

GETTING SLAMMED WITH ADDITIONAL SHIPPING FEES AT THE END OF THE MONTH BUT DON'T KNOW WHY?

So "You saved 68% using eBay shipping" today.... then charged 75% more two weeks later! Why? You checked the dimensions twice. Triple checked the weight and even rounded up to the next unit only to find yourself responsible for some stupid fee in add...

Resolved! Dimensions on USPS First Class Packages

Hi, If I am shipping USPS First Class because it is under a lb., do I have to add the dimensions of the package in ebay when listing? When shipping plushes in poly bags that are large, but are under a pound, it is hard to get exact dimensions. Thank ...

Thermal Label Printing & Neglecting Sellers Needs

Is there a reason why Ebay refuses to fix the shipping labels so they print on 4x6 thermals as before? No one wants to print on a larger sheet of paper and tape to the box or use a 3rd party site. Currently I have to use the windows snip tool over th...

Where can I see the actual charge by UPS or Fedex

I really haven't paid attention to the actual charge once the item is delivered. Where can I view the actual charges?

Seller asking for money to reship item after shipped to wrong address

I ordered and paid for an item on eBay for the first time recently but typed the mailing address incorrectly. eBay says the item has been shipped, but has since notified me that the item is being returned to the seller. The seller sent me a message t...

SHIPPING PREFERENCES

I have marked on my shipping preferences that I do not ship to Alaska and Hawaii. Why does EBay allow transactions from those 2 states to go through when they clearly state that if you have these checked off on your list of places not to ship that th...

Shipping options filter

Of course its free! Nobody's gonna pay you for "local pickup"! I've never seen a listing of an item I like, that I can pick up near my location anyways! Maybe some day, but what are the chances? Obviously, I don't have any desire to scroll through 10...

Seller mistake on postage amount

I bought a rather large doll and seller is sending via priority mail. Doll is 32inches tall. and seller originally charged 11 something for postage.Now seller wants more for postage. Do I have to pay extra?

hola

International shipping exclusion quandary

I have received many spurious (unpaid) purchases from accounts in Brazil with 0 feedback, so I added Brazil to my list of excluded international locations. I have just received another bid from Brazil, so I went to check my exclusion list and against...