Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Voiding an Ebay International Standard label

So, eBay defaulted to EISD on purchase where the buyer had selected and paid for USPS Priority ( and yeah, I don't even offer EISD) I realize this after printing--my bad. I to void label and lo and behold here are my options whereas USPS domestic lab...

Why do buyers ask what the shipping is, shouldn't the listing tell them?

I had a guy from out of the country asking if I would ship to his country, which was Argentina. I checked and it wasn't one of the ones the international program banned. Then he replies back what the shipping would be, and I'm like doesn't the listin...

Can you link Marketplace account to Ebay account?

I wasn't able to enter tracking number to an item I sold on Marketplace. My package had shipped and they returned money back to buyer. I read u could link accounts. Trying to figure out a way to get paid.

USPS shipping and tracking "misinformation"

I purchased from an eBay vendor and, subsequently, received USPS tracking information that my package had arrived. I went downstairs to my building lobby to find nothing. I contacted the vendor, which suggested I look around in the lobby again, look ...

Printing a new shipping label after voiding a label for an item

I had to void a label due to an error on my part. Now i am trying to print a shipping label for the same package and cannot figure out how to do it. Anyone have a way to do this?

refund for postage

I am new to selling on ebay. I bought postage through the app twice for the same package and was unable to print it. I since took the package to the post office and paid for postage there. Is there anything I can do to get a refund from ebay?

Shipping from Mexico

Hey so i'm pretty new to selling from ebay, I don't know if im doing it correct. I want to sell a funko pop wich is about 6oz and 8x6x6in but i really dont know if im doing the shipping correct, cause the page only show me cities from the USA for dom...

Resolved! buyer opened a request because they didn’t receive their item

Hellobuyer opened a request because they didn’t receive their itemtracking number say it's deliveredWhat can I do in the case I gave the tracking number in the open casethank you

Resolved! Priority Shipping Question

I have been selling on eBay for a while and my question is: Can I use my own boxes (not USPS) to ship Priority Small Flat Rate Box? Also, if item weighs 5 lbs can I use Priority Small Flat Rate Box?I appreciate any additional helpful advice, Thanks i...

Resolved! dumb Q: ship labels on a narrow box 6 x 2 x 2" ?

I feel like this is a dumb question, but has anyone else sold items that were long and narrow, and shipped in small boxes (say 6 x 2 x 2" - L x W x H)? How did you put a USPS ship label on it? You can only shrink labels so far before it becomes absur...

Ebay estimated delivery date and sellers getting lazy….

I buy and sell too and when I sold item, I never pay attention ebay estimate delivery dates…always ship the same day if early enough or the next day and when I shop Amazon, they always seem to ship right away…not all ebay sellers but many whom I boug...

Resolved! Seller underpaying shipping?

I purchased an item on EBay that had a shipping charge of $0.87. This means that I was charged $0.87 for shipping and the buyer paid $0.87 for their shipping label (possibly with a discounted rate from ShipStation). The next day, I received a USPS au...

sold an LP album , Media Mail is greyed out on Print Shipping Label Page

Buyer selected Media Mail but it is not available .Ist class mail is more than $6

Someone picked my package from a USPS post office

I got sent a laptop through USPS. The day it was supposed to be delivered it got randomly forwarded. They didn't even tell me where it was getting forwarded to. I went to the post office that same day and the person I talked to was confused as to why...

Labels not printing properly?

Just started having issues with ebay shipping labels not printing properly. The barcode is not complete and the Mail designation letter in top left corner of label such "P" for priority or "F" for first class is all jumbled up.This happens when I try...