Shipping

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Ebay Standard Envelope Should be Available for ALL Paper Items

I think the Ebay Standard envelope has been great. I, fortunately, have had no issues with using it to send postcards. However, most of my business is Victorian Trade Cards and I want to know when Ebay is going to allow this category to use Standard ...

SHIPPING QUESTION/MY BRAIN NOT WORKING

Good morning. When shipping items, is PARCEL SELECT FOR COMMERCIAL PARCELS allowed for individual (non store) sellers?I just can't think straight right now.Thanks.

Resolved! Is insurance on items worth it?

Is it worth it to include insurance on items?I have friends that sell on eBay and they say that it is very hard to get your insurance money if the item was lost/stolen/missing. Is there any credibility to this?

FedEx revising invoices, then overcharging by 400%

Alert:It appears FedEx is now "rescanning" or reprinting labels when in transit, and falsely padding the weight on a given item. This results in crazy add on costs such as:"Residential surcharge""Fuel surcharge""Carrier rate""Additional handling""Mis...

Ebay International Shipping Program Question

Just went to list my first item in a couple months...When I got to the International Shipping choices on my listing page I noticed the box where I used to click for the GSP was no longer there. After a little research I found out about the new EIS Pr...

Thank you eBay!

My doorbell rang at 9PM last night. It was a Fed Ex delivery. I didn't know they deliver that late. It was a gift from someone connected to eBay. I don't know if I am allowed to mention a thank you to that person here. But thank you. It had to do wit...

USPS No services December 26th and now a Blizzard coming December 22-24

I think I'll just put my stores on vacation for 20th thru 26th or change my handling to 5 days or maybe both. I see nothing but problems with buyers not receiving their stuff because of the weather and it's too latefor the stuff mailed Saturday or to...

excluding states from "ship to" location

A buyer emailed and said ebay told him/her they won't take the payment becauseI don't ship to Alabama, which as far as I know I do -- I don't think you can even exclude a state, can you? 25 years on eBay, I thought I heard it al, but no.

eBay really needs to make shipping options more clear for buyers

I have this problem over and over. Most of my listings have USPS First Class (free) as the default shipping option, with USPS Priority Mail ($2.99) as a secondary option. And constantly buyers pick the free option then immediately message me and ask ...

Is E'bay's shipping program safe for calculating Freight & is it reliable out of the continental US

The last time I had a freight item to sell, I just checked a few long distance routes with my freight outfit and used a flat rate format for continental US. At the end of the auction, I amended the listing to show when shipped, but I ended-up loosing...

Tracking

How do I track a purchase?

Resolved! Does Ebay observe December 26th, 2022 and January 2nd, 2023?

Can't find this anywhere. I confirmed all carriers except fedex are closed those days, would we be penalized if we do NOT ship on those 2 days?

Resolved! Buyer does not want to provide shipping address via eBay messages

This has probably been asked before countless times - what should I do in the event that hypothetically, a buyer asks me to reach out to them via phone or email to get their shipping address? (Rather than do so via the eBay messaging platform, where ...

marking item as delivered

The best solution if found is to add a comment to the item. I copy the last delivery info from the carrier and paste it to the comments for the item on the sold listings page.

Refunds

Hi, How do I get the shipping paid on an item that I already refunded? I couldn't change the refund amount on the initial item-only the amount paid for the item. Now I need to refund the shipping cost but I can't due to "open ticket" My phone wouldn'...