Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Who is responsible for filing an insurance claim with USPS?

I have been a buyer on ebay for over 20 years. I bought a glass item and the box arrived dented, shipped using USPS. The glass item was double boxed, but was in several pieces none the less. I contacted the seller who told me to open a claim with USP...

Resolved! Change seller ship from address

1) I have updated ALL of my addresses in the eBay settings to my current address.2) Ship from address still shows my old address (moved three years ago.3) Yes, I have sold items since I moved.4) I have found other threads on subject but no solution b...

refund

bought item 12/13 seller never sent want refund or credit

Packing Slip/Invoice???

Something has changed since I last sold on eBay. There was no area on the Print Label page to print an invoice/packing slip so I wrote one by hand & included it with the item.So you know my question: what is the procedure to print this? Maybe it does...

The new "International Shipipng" has a glitch?

I have always had all my listings toggled to ship Internationally through Ebay's GSP (global shipping program). It wasn't until a potential buyer wanted to buy an item that resides in Germany that stated the listing didn't offer shipping to Germany. ...

Standard Envelope

I created a listing for a wooden nickel with the category "Coins & Paper Money, Exonumia, Wooden Nickel". It allowed using the standard envelope shipping option. It also allowed the buyer to pick the standard envelope option when they purchased it. W...

Resolved! Is this a real address?

Made a quick sale today Three hours after I listed my item. Super excited. The address is 10160 SW Nimbus Ave Ste F8GZ00172208KRPortland, OR 97223-4338United States. Kind of a weird address. Customer confirmed it. But what are the numbers in the midd...

New to selling. Where to find atypical size shipping boxes

Hi, relatively new to selling.Meaning I sold a couple of things here and there over the years, but have decided to start selling a little more as I've been able to get my hands on things a little easier.Question is the things I'm getting my hands on ...

eBay International Shipping/Global Shipping

I wonder if other sellers are aware that eBay charges buyers for shipping their items internationally with the eBay Intl and Global shipping services they offer but DO NOT share that income with sellers. This is particularly relevent if you provide f...

What are the Negatives and Drawbacks in Using the NEW EBAY INTERNATIONAL SHIPPING Program?

I was just sent a message by Ebay that I am in the next group of sellers to be switched over from GLOBAL SHIPPING PROGRAM to the NEW EBAY INTERNATIONAL SHIPPING PROGRAM. I have been very happy using EBAY GSP, I am not sure I want to change over. Does...

Shipping outside US

I indicated on an item I sold that I ship within the US. The winning bidder is in China, which I only discover after the auction ends. I'm not opposed to shipping outside the US, but I assume shipping costs and other fees will be higher. I dont want ...

Will International Buyer be charged by eBay Global SHippin for each item?

An international buyer is interested in seveal items, and unless Im wrong I believe he will be charged shipping costs by ebay global shipping for each separte item even though I will ship them together. Is there a way around this so he only gets char...

Resolved! Anyone having issues adding tracking?

Hello! I've sold things before on Ebay but not in a few months. I just sold something and marked it as shipped but no option to add the tracking anywhere. I have seen it before in the past so I know where it should be but, I can't find anywhere to ad...

Item left in Bin by EVRI

Hi all , I need help please , I sold the trainer on eBay For £70 and I purchased and printed label from eBay (EVRI) the post has been delivered. I just had a message from the buyer telling me that he hasn’t received the post , when I looked at tracki...

Do I pay for redelivery if the buyer asked me to ship a phone with the battery, which was rejected?

I recently had an overseas buyer purchase a mobile phone, but the parcel was rejected after I shipped it because it includes a battery. The buyer specifically asked me to include the battery, so I did. It was shipped by using a clerk at the counter a...