Shipping
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Forum Posts

Tracking Number upload issue

I tried to upload the tracking number but it says "Something went wrong. Please close the window and try again". Tried to close the window and load the page several times but there is same result...If anyone knows about this issue, please help...

Listing said Priority Mail but seller sent Ground

Listing said Priority Mail (flat rate box) but seller sent via Ground. This is extremely annoying because when I was comparing and choosing which item to actually purchase, Priority mail was one of the main deciding factors for me (and also significa...

User avatar by Rising Star
  • 297 Views
  • 6 replies
  • 0 helpful

Package has no access to delivery location

Hello. I made a forum post yesterday wondering why my package still wasn't delivered, even though it was at the buyer's post office. Today, a new problem arose when I saw that the package had an attempted delivery. The buyer lives in an apartment so ...

Parcel Select Package Vanished

I shipped a $400 plus item via Parcel Select Insured with Signature Confirmation on July 8. I dropped it off along with a Priority Mail package at our local post office. I have not waited in line for my packages to be scanned and to get a receipt for...

Resolved! package is at buyers post office but says in transit

So, I bought a shipping label through eBay, and on the USPS website it shows the package is "Available for Pickup". When I look at the Shipping Labels tab on eBay, it shows that the package is "In Transit", except when I click on the shipping number ...

Shipping issues with USPS

So has anybody tried shipping via USPS an item such as a used cell phone via priority service as that is the default shipping service with eBay and you arrive at the post office or whatever shipping center and they tell you that you're not allowed to...

Resolved! Buyer hasn't received an item

I have a buyer that purchased on July 8 , 2022 . I shipped out a medium flat rate priority mail box on July 9, 2022. post office received it and tracking states it left the post office at 4:04 pm that day. Buyer hasn't received the package and wants ...

How to mark item “shipped”

Hello, I sold 2 separately listed items to same person. Created one label and shipped them together. Entered same tracking on both items. Now only the item I used to create label is showing as “shipped”. How do I mark the second item “shipped”?Thank ...

User avatar by Adventurer
  • 204 Views
  • 4 replies
  • 0 helpful

International customer refused shipment.

Hello there, Well in all my time on Ebay I've never had a customer refuse a shipment. And of course it has to be an international customer. How do I go about this? I really dont' want to deal with messaging her and badger her about why she didn't acc...

Resolved! How to find shipping discount when listing an item?

Hi, I'm new to listing on Ebay. I'm trying to find where I would see the shipping discount when I set up a listing. I'm using a priority mail flat rate padded envelope or flat rate box for the item. When I enter either, it comes up w/the retail cost....

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