Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

International Standard Delivery laptop shipping snarl

I sold a used laptop last month to a buyer in Saudi Arabia and shipped it via eBay International Standard Delivery. It cleared DHL's hub in Chicago area and was sent to a DHL facility in Germany, where it seemed to get hung up for awhile. Last week I...

SHIP FROM addresses and mutiple ship locations...

Have been searching all over for if this is feasible...Situation is we have several ship from locations. Example: we will be selling 200 units of a specific item. We own the product (it is NOT a drop ship, nor will we be ordering it from another busi...

Physically Mail from Different ZIP Code Than Account?

Hi... Just moved to a community which has its own ZIP code. The nearest full service post office is about 10 miles away and in a different ZIP code. I always drop shipments off at the post office. Have not restarted selling yet , but I was wondering ...

Package already shipped by UPS, now buyer said it's an old address and wants me to forward

Sold a Bose radio. Seller asked that I not include an invoice in the package (so maybe it's a gift). Shipped it Friday via UPS. Got an e-mail today (Monday) from buyer saying they moved a long time ago, and to ship to a different address...in a diffe...

Question on zip code

I had a buyer's package returned. It was marked Return to Sender Unable to Forward.Buyer says she has never moved.Who generates the Plus 4 zip code? When I go to print the label it shows 3535 but when it actually prints it prints 3558.The 3558 is the...

Resolved! Buyer being asked to pay additional fee for order shipping in USPS flat rate priority envelope

Why is USPS asking buyers to paid additional $2.85 before they can deliver when order was shipped in USPS Priority Mail Envelope?

Resolved! Buyer wants to change shipping address

Hi. I'm pretty new on eBay. 7 months, 100 sales. I just sold an item and the buyer sent me a message asking to change the address (to a different state). I have not done anything yet. They paid and the label is ready once I purchase the postage. (It ...

Shipping of Sports & Non-Sports Cards

I have been seeing an uptick in sellers charging 4-6 dollars for shipping and then throwing the item into a PWE. Does anyone think this will ever be a solvable issue within eBay? I know that a lot of that is on the seller themselves. But, there has t...

Please fix the shipping calculator

There should be a way - or a tool - that’s built into the shipping calculator to equate the cost of insurance for the different carriers as well. Depending on the cost of the items you’re shipping, this can present a nasty surprise if you’re just now...

Aramex Tracking not showing on Ebay.

Why the aramex tracking not showing in ebay? Anyway to fix this? Posti/Sri Lankan Post also not working.

Why am I getting this shipping error

Hello, I was trying to list an item, and the error am getting was "It looks like you’re trying to use the economy shipping method in the Cell Phones & Smartphones category.This shipping method is reserved for accounts that have an established history...

Resolved! SHIPPING COST

Noticed some sellers are charging excess shipping charges! Example I was looking at a collectable marble (1), seller is charging $9.20. Seems like its excessive to me...

Buyer from India makes a request.

Yes, I'm selling from the States. An individual from India, has purchased two items from me overnight. Each were paid separately with their own shipping cost, which they have already paid for. It was expensive for them in doing so. Along with both of...