Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Time Away and Seller Performance

Need some help, I plan on going away for a few days this weekend, but I want to keep my items for sale in my ebay store. If I schedule time away but still allow items to be sold, do these purchases made while I am away start their shipping and handli...

Shipping shoes in polymailers

Hi everyone ! I am a long time seller in Mercari and Poshmark and I want to start selling on eBay! I sell mostly shoes and I always ship them in polymailers , I never use dimensions, just the exact weight! Can I do the same on eBay? Just add the corr...

No option for free shipping

I'm unable to offer free shipping on any items any more, there used to be a free shipping check box next to calculated. Can't find it anywhere. I'm on desktop.

Can anyone else generate a QR code shipping label?

Every time I try to generate a QR code for a shipping label, I get 'Something went wrong and we were not able to generate the label.' eBay claims it's a site problem. Is anyone else having this issue?

Sellers are sellers and sellers are postal workers according to Ebay

So if postal workers steal sellers envelope with “Ebay’s” label then sellers is fully responsible? Why Ebay doesn’t take any responsibilities? Because all they care is about themselves. If sellers bought label from Ebay and envelope was stolen accord...

shipping from USA to Bermuda

Hello Thanks, Is there a difference selling a package from the USA to Bermuda? I never sent anything to Bermuda and i can not find anything that tells me if it is considered local or i would have to do something different and the costs are much highe...

Unable to Generate QR codes on Bulk Orders

This QR code is such an Important feature yet its causing us the biggest headache. There is no way to view QR codes at later dates, you can only get it the moment its generated. If email is deleted there is no way to go back to ebay.com and view the ...

Ebay standard envelopes trading cards---- Can we use internationally ?

Can we use the Ebay standard envelopes for shipment of trading cards internationally ? I have gotten mixed messages from many different sources and Ebay customer service really couldnt answer my question. Is any one using this to ship cards under $20...

Shoe Authenticity Label will not print

First time using the authentication process and i get how it works. When i click on "print free label" i get an error message that says "something went wrong. try again later". the buyer is located in the US. I wanted to message him and say i was hav...

PO Box Problems

I have had problems for years now with eBay shipping. I live in a rural area so we all have to have PO Boxes. The Post office advised me that when a shipping uses FedEx it come to the post office. The post office said to use my home address but add m...

Resolved! Time Away count against Seller Performance Tracking Uploaded On Time?

I haven't taken 'time away' in years. I know how to do it but cannot find a clear answer to what should be a simple question.If I leave my listings available to view/purchase but will not ship for 3 days because of 'time away' settings on, will any p...

Cannot Add Tracking to Sold Auctions This Morning. Why does EBAY keep messing with the system?

Why does EBAY keep messing with the system?

USPS International or Ebay Shipping International?

I stopped shipping Internationally during Covid. Now I have a Request for one of my items to be shipped to Australia. I will accept this offer. I always used USPS International many times and never had a problem. Now I checked the rates with Ebay Shi...

Shipping Victorian Advertising Trade Cards

I just started listing Victorian trade cards. In the listing it gives me the option for the eBay standard envelope that you can use for postcards/ trading cards etc. I set my shipping for $1.25. But when I go to ship it says that option not available...

How to file a claim for a card ruined by the post office sent using eBay card mail

I sent a $15.00 trading card using eBay card mail in a sleeve and padded mailer and the post office still managed to bend the card and ruin it. I refunded the purchaser as his photo shows the card is obviously creased now. The mailing service offers ...