Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Fedex has new rules for drivers

. These actions range from package tossing and careless handling to obscene or offensive markings on packages and indecent public exposure," reads the memo. Dang that used to be a fun job. Now I'm not so sure.

Resolved! Tracking shows item went on vacation. What to do?

On Feb 13 I sent a 1st class package from Perryopolis PA 15473 to Tyrone PA 16686. After going to Illinois, the tracking update today is: "Your item departed our USPS facility in BIRMINGHAM AL DISTRIBUTION CENTER ANNEX on February 21, 2023 at 3:27 pm...

UPS Mail Innovations/FedEX Dumbpost Nonsesne

This silly inefficient UPS Mail innovation nonsense, as well as, the FedEx dumbpost make me wonder why any seller would choose this to make $0.10 - 0.50 annoying the buyer all because the buyer came on eBay mail order business to shop. Not one seller...

What to do when a shipped item enters the USPS Twilight Zone?

An item I shipped seems to be 'misplaced' by USPS.i.e. "Waiting for Delivery Scan".9461208205496471855783Any suggestions on what I should do?

pricing on shipping

i was trying to list some items for sale and the shipping price i normally charge was missing is anyone else having this issue?

Standard Envelope Shipping label not populating February 20, 2023

Is anyone else experiencing issues with the standard envelope shipping label not populating when selling trading cards or coins? I have been experiencing this issue since last night February 19th 2023.

First Class Package Weights

Is there a way to filter the listings by package weight? I sell used clothing - mostly mens dress shirts. I have several hundred listings. I need to adjust my rates for shipping policies using first class package rates. I never had any luck using Eba...

How to shut off international shipping

Hello all, Today I had a sale and went to send an invoice which is when I discovered it was an international shipment. Years ago I had shut off international shipping, and suddenly here's the first sale in that time. This appears to be through E-bays...

Return question

The buyer is returning the item. I have already created the return label.I am checking the address that I shipped the item to and the address the USPS is waiting for item at, and they are not the same. Does that indicate a problem? Different states. ...

I listed an item that was a little heavy & the shipping section only say Freight - how to change?

I have an active listing weighing 19 lbs. box about 19 x 13 x 7 and the shipping section only allows Freight - contact seller. I started using My Ebay & have tried to get in Seller Hub but cannot get a change. The auction will be over in a few days &...

"Signature Obtained" UPS Tracking

I have several item that still show as "shipped" but when you go in to the tracking it says "Signature Obtained". The problem is that Ebay is NOT showing it as "delivered" and we all know how that can turn out. When I go to to the UPS website it does...

Has anyone else having any issues switching off GSP shipping on individual listings ?

Just tried to do a new listing and it usually has a button you can switch it off and on. Listings that are already listed is having the same issue. Hope they didn't automatically switch listings to GSP. Some items I'm not willing to ship global. Coul...

eBay International Standard Delivery - cant add insurance or signature requirements?

this is my first time using ebay standard delivery, i used to just use GSP unfortunately i cant use them anymore. anyways, how do i add insurance and signature requirements on here? the order value is $850. the only 2 additional options im seeing are...

Resolved! Shipping to a transit company

I have shipped a package to a transit company in the United States for a person living in China. (I was under the impression that he lived in the U.S., since the package was going to a U.S. state). After I sent the item, I informed the buyer that a s...

Dealing with return

My buyer decides to return a product. This is the first time that happens to me. So far, I have created a label. Now I am waiting for the shipment, right? What happens if a buyer will not ship the product back? Thanks