Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Ebay UPS Insurance Claims

Just another big company scam. Be warned if shipping using UPS though eBay you will not be able to properly complete an insurance claim and it will be denied. First to start a UPS claim you will need to open a UPS Account and go to https://www.ups.co...

Resolved! How to default block PO Box shipping from Excluded Locations in new listings

I'm now sure I asked that correctly. I'm looking how to default block PO Box shipping so I don't have to keep going in and check marking that block in Excluded Locations when I do a new listing. eBay changed the listing page and I had that all blocke...

Import charges on a used item

Is it really legal to collect import charges on a purchased used item shipping from UK to Denmark? Item price GBP 65Shipping GBP 12.98Import charges GBP 21.26

Anyone else having issues with eBay Standard Envelope items tracking not working?

I have not had an issue with shipping until the past week or so. All of a sudden, I have had two requests open due to items not recieved. I sent both items via eBay standard envelope. The tracking is not working. Is anyone else having an issue with t...

media mail

Why can't I select media mail when purchasing a label when I am selling a book?

Accidentally bought two shipping labels

So long story short I had bought two shipping labels because there was a problem at USPS. I submitted a request to void the no longer needed label, but I am worried that the shipment wont be marked as delivered because it shows "multiple shipments" o...

Is buyer's phone number is necessary on the shipping lable?

Dear sellers,I just want to know whether we need to mention the buyer's phone number underneath the buyer's address. I appreciate your response. Thanks in advance.

Buyer on new account, suspicious of scam, so I added sig confirm...

So, I listed a brand new digital picture frame on Thanksgiving day and it sold within a few hours. I went to ship it the next day and noticed 1.) the account had been made thanksgiving day, the day they bought my frame, 2.) the username was just rand...

Question for sellers - Do you exclude PO Boxes?

If so, other than only offering UPS or Fedex, why? I've never checked the box but should I be? I think I've had a handful of PO Box sales since 2001...clearly none that I can remember.

No such address

Sent out a package to a buyer but had it come back as no such address. Contacted buyer and told him what happened and he said he has had mail come to that address for X number of years so doesn't understand why there is a problem. Asked him to double...

this place must be in china somewhere This is my second time of paying for absolute junk im turned

usps tracking do you have a phone in china or wherever you are? get a pohone

PAYING TWICE FOR SHIPPING FEES?

I'm sure I'm missing something. But for example, I sold an item and with shipping added and tax the total was $38.69 that the buyer paid. But ONLY $31.21 was transferred to me. So I assumed that meant that ebay kept the remaining money for the shippi...

Shipping Method Changed on Labels Today

Had a few boxes to pack up today. Labels were being printed out flat rate or media , although onscreen label showed another method of shipping as offered by me or chosen by buyer. Label online would show first class, but actually print out as media. ...

Sellers Beware FedEx Surcharges!

Last month I noticed my FedEx charges seemed unusually high and when I looked into them I found almost all had additional surcharges like the example attached. My estimated cost for FedEx Home Delivery was $11.56, actual cost was 3.5 times more, $38....