Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Buyer must have used a wrong address?

Sent a package that is now going to be sent back because USPS says there is nobody there by that name. Should I message the buyer and say what gives? OR just wait for them to realize that it's either missing or that they made a mistake? I don't want ...

bloated utterly useless help site

i have used ebay for twenty years, they are too insulated to be of use for problems, goodbye aholes

Crazy shipping prices from sellers

I see high priced broken electronics going for a portion of their resale value broken but Shipping jacked way up ie. 150 laptop but Shipping is 350 dollars and it sells for 500 . The only speculation I can think of is it's a scam to not have to pay b...

Large order requires 2 shipments. I can only create one shipping label. How do I get a second label

Resolved! Is anyone experiencing high shipping prices?

I ship all sorts of items which weigh anywhere from 5 oz to 50lbs. I always include shipping in my price. Lately, I have been finding that the prices I'm being quoted with Ebay shipping are ridiculously high. For example, I had a package that was 7x7...

Global Shipping

What has changed with the Global Shipping?

Resolved! claiming insurance from usps

I sold a beautiful Fitz and Floyd tray, and it was broken through shipping. The customer sent me pictures - it was pretty bad. I refunded the buyer, and I trying to see if I can claim insurance through USPS. EBay says that everything is insured up to...

How do I inform eBay about a change in shipping label/tracking info.?

Hello eBay members: Before I shipped a computer to a buyer this morning, I decided to add extra insurance on the item - just in case of damage/loss. As some of you probably know, USPS had to generate a new shipping label/tracking number that is diffe...

Ebay UPS Insurance Claims

Just another big company scam. Be warned if shipping using UPS though eBay you will not be able to properly complete an insurance claim and it will be denied. First to start a UPS claim you will need to open a UPS Account and go to https://www.ups.co...

Resolved! How to default block PO Box shipping from Excluded Locations in new listings

I'm now sure I asked that correctly. I'm looking how to default block PO Box shipping so I don't have to keep going in and check marking that block in Excluded Locations when I do a new listing. eBay changed the listing page and I had that all blocke...

Import charges on a used item

Is it really legal to collect import charges on a purchased used item shipping from UK to Denmark? Item price GBP 65Shipping GBP 12.98Import charges GBP 21.26

Anyone else having issues with eBay Standard Envelope items tracking not working?

I have not had an issue with shipping until the past week or so. All of a sudden, I have had two requests open due to items not recieved. I sent both items via eBay standard envelope. The tracking is not working. Is anyone else having an issue with t...

media mail

Why can't I select media mail when purchasing a label when I am selling a book?

Accidentally bought two shipping labels

So long story short I had bought two shipping labels because there was a problem at USPS. I submitted a request to void the no longer needed label, but I am worried that the shipment wont be marked as delivered because it shows "multiple shipments" o...

Is buyer's phone number is necessary on the shipping lable?

Dear sellers,I just want to know whether we need to mention the buyer's phone number underneath the buyer's address. I appreciate your response. Thanks in advance.