Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

eBay standard envelope service not working

Is anyone else having trouble using the eBay standard envelope option when listing a trading card? A lot of the posts on this topic seem pretty old that’s why I’m asking. I went to post 3 separate items last night and it let me do the first 2 cards w...

Shipment fee rate

Hi communityI’ve seen that the shipment rate it’s been increased a lot in last two months specifically to countries from Africa. Some times we are interested to order some item but the shipment cost is very higher almost three times of the price of t...

is the $$ limit on EIS 500 or 2500 and why two amounts ?

anxiously awaiting my turn at EISI have answered the tag that says I am interested twice already anyways I am curious is the limit 500 or is it 2500 as mentioned for jewelryI have lost the page that shows it but I am still wondering why two amount ar...

EIS sales payments

We have had 4 EIS sales recently after eBay switched us from GSP. 3 buyers have not paid and we are getting a send buyer an invoice message from eBay and of course we cannot do that. 1 buyer asked to cancel the order which we did. How are your EIS sa...

Shipping

Hello, I have a question. I sold a product without a tracking number because the product is a cheap price, and the buyer paid me successfully, and the product arrived quickly to the buyer and gave me a positive evaluation, but it appears in the appli...

Global Shipping Program/buyer paid too little for 1st Class Mail?

Hi everyone, I had a strange situation yesterday and hoping someone can explain what's going on. I had a buyer in Australia purchase a poster from me via the Global Shipping Program. When I went to print out the label, I noticed he only paid $5.65 fo...

Buyer wants refund because they item got delayed in transit and they believe it is lost in the mail.

Hello. I was hoping to get some help from the community with an issue I'm having with a transaction I had. I sold a large bag of roasted almonds and the tracking says that it is late but the buyer believes they got lost in the mail because it arrived...

Resolved! My items are invisbile outside of the USA

I noticed no international orders for over a month when I usually get a handful each month. I checked ebay.ca and only 6 of my 1000+ items were visible when I did an advanced search under my seller ID. I was told that I was being automatically enroll...

Printing off shipping info for a old order Amish family.

Its been so long since I needed it that I cant quickly find a simple explanation i can print out. Anyone that has this can you help by posting a link.

'Ebay delivery service' preparing shipment... 10+ days

On ebay it has said 'tracking number provided'And a parcel tracking site I use says 'preparing shipment'The site shows more info than ebay does for their own service. Ordered 11 days ago, NY to MI. Some packages I ordered 5 days later are already her...

International Shipping from US - New Zealand. I've got three different Estimated Delivery Dates?

Hi allI bought a pair of shoes from an American seller in Jan 24th this year. Paid for it via PayPal which included the Courier & Customs clearance as expected, all good. Estimated Delivery Date was 28 February when transaction was processed (this wa...

GSP just disappeared from my account but no replacement?

Since I mostly sell Hockey cards on ebay, I make alot of sales to Canada. I looked at all my listings today and the GSP (Global Shipping Program) is gone from all my listings but I dont see the "new" ebay International in its place. I know i got the ...

Item sent back to the sender for wrong address

Hi I am seller and shipped an item to buyer and it was returned by USPS as the address was wrong (no place exists). I contacted the buyer, now he wants me to send it to a different address (different state). How do I handle, how to get him pay for sh...

Why isn't the UPS shipping info updating?

On 2 items to 2 different buyers, I am seeing "Shipped" although both have actually been delivered. Why is that? I know they have been delivered when I go on UPS website for tracking and status. Juha

Illinois distribution center missing your packages

Something shady is happening in Illinois distribution center, many international packages disappear and if the item is worth more than $100 you lose money.I think it's time to do a thorough investigation of what's going on there.