Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

eBay Shipping Keeps Crashing

Anyone else having an issue with the app crashing when clicking on create label?

Driver released?

First time I've seen "package was driver released". Anyone know what this means? UPS shipment. Still not marked as delivered.

Shipping cost.

Anyone tell me the least expensive way to ship an envelope weighing only 2 grams that includes tracking?

Refund a damaged item?

Hello Ebay world, a buyer has recieved a broken frame during shipment that caused the autographed photo in the frame damaged beyond repair. The photo being scratched and punctured by the glass. The buyer wants a full refund from me. Shouldn't he file...

Best shipping discount for bigger items?

I usually use eBay fedex discounted prices to print my labels for bigger items or pirate ship but I’m wondering is there any other sites or ways to get even better prices? Share your secrets please.

What if I buy a shipping label outside of eBay?

Hello-- Briefly, I somehow under-listed the weight of an item I sold, and thus the buyer's payment didn't cover the shipping cost. I went with a 3rd party shipping site that offered a lower cost, and I marked the item as "shipped" and entered the tra...

A question I've had for years

I sell decals and i used to ship most of my items with a $.50 postage stamp. but around February 2021 everything just magically stopped showing up to my clients. So I started using first class package from USPS. The shipping labels for this avg. $4.A...

Problem with Shipping & Seller

eBay Purchase Shipping Tracking Says Item Has Been Delivered; Canada Post Tracking Says Shipped Back to sender in US due to incomplete address. Seller says he should first receive the item and then send it back again with different postal service tha...

eBay standard envelope service not working

Is anyone else having trouble using the eBay standard envelope option when listing a trading card? A lot of the posts on this topic seem pretty old that’s why I’m asking. I went to post 3 separate items last night and it let me do the first 2 cards w...

Shipment fee rate

Hi communityI’ve seen that the shipment rate it’s been increased a lot in last two months specifically to countries from Africa. Some times we are interested to order some item but the shipment cost is very higher almost three times of the price of t...

is the $$ limit on EIS 500 or 2500 and why two amounts ?

anxiously awaiting my turn at EISI have answered the tag that says I am interested twice already anyways I am curious is the limit 500 or is it 2500 as mentioned for jewelryI have lost the page that shows it but I am still wondering why two amount ar...

EIS sales payments

We have had 4 EIS sales recently after eBay switched us from GSP. 3 buyers have not paid and we are getting a send buyer an invoice message from eBay and of course we cannot do that. 1 buyer asked to cancel the order which we did. How are your EIS sa...

Shipping

Hello, I have a question. I sold a product without a tracking number because the product is a cheap price, and the buyer paid me successfully, and the product arrived quickly to the buyer and gave me a positive evaluation, but it appears in the appli...

Global Shipping Program/buyer paid too little for 1st Class Mail?

Hi everyone, I had a strange situation yesterday and hoping someone can explain what's going on. I had a buyer in Australia purchase a poster from me via the Global Shipping Program. When I went to print out the label, I noticed he only paid $5.65 fo...

Buyer wants refund because they item got delayed in transit and they believe it is lost in the mail.

Hello. I was hoping to get some help from the community with an issue I'm having with a transaction I had. I sold a large bag of roasted almonds and the tracking says that it is late but the buyer believes they got lost in the mail because it arrived...