Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Seller protection - shipping time/refund

I wonder if I could get some insights regarding a situation I come across. A buyer buying 2 books ($4 total) on Aug 23, choose the cheapest shipping cost ($4, I believe media mail). When I created a label on Aug 25 (which cost me more than the buyer ...

GSP shows no update even though item has been received by UK hub

Hi so I’ve had ordered something from eBay and it ships via the global shipping programme from UK so the item was delivered to the hub in UK via Royal Mail but the Pitney bowes tracking isn’t updating or claiming they got the item it’s been 2 whole d...

User avatar by Adventurer
  • 89 Views
  • 1 replies
  • 0 helpful

DHL Packchen in Germany is now still not arriving .. what to do ?

Hi , I would like to have more information about this since I am unable to understand German language , However , I ordered an item that seller shipped via DHL packchen as far as I know this kind of shipment you won't be able to track the parcel whic...

Domestic Shipping

Hi,I'm still new on selling and shipping items on eBay. I'm trying to figure out what exactly is the best option for domestic services. Is it better to charge a flat rate or a calculated rate? If I do go with a calculated rate, what would you recomme...

User avatar by Explorer
  • 135 Views
  • 2 replies
  • 0 helpful

7.5 hp electric motor seller won't deliver.

I ordered a 7.5 hp single phase from Industrial Equipment Experts out of Katy Texas Sept. 1. I realize the holidays have set back shipping somewhat. They have had 2 days for FedEx to pick up the item. The tracking says the motor has been given a ship...

User avatar by Explorer
  • 89 Views
  • 3 replies
  • 0 helpful

how should i ship catback exhaust system nooby help

i have someone interested in an exhaust system i have its about 4'x1'x2' feet diameter.i have a few questions1- can this be shipped via ups ground or do i need to ship another way?2-does this need to be boxed or can i simply tape a shipping label to ...

Shipping fee errors

3 or 4 times have been charge for the same items. I tried to contact eBay but no reply. I want refund

misguided package

I rec'ed a package from an ebay seller, I didn't order it, didn't pay for it,and don't want it. Just want to get it to the correct buyer. I have an ebay order #, but what am I supposed to do with this item, I think it is pretty valuable. Ebay is no h...

User avatar by Enthusiast
  • 221 Views
  • 11 replies
  • 0 helpful

Trouble Printing Labels to Puerto Rico

Every time I try printing a label where the destination is Puerto Rico I have trouble! No matter what I do I get the error message "Something went wrong, unable to generate label." Does anyone else have this issue and any advice?

Selling/shipping from Jamaica

I'm in Jamaica and so are the items I'm selling. The only default shipping options are USPS, UPS, and FedEx. I cannot access the eBay options required to process my merchandise for shipment through our local JAMAICA POST. The system refuses to comple...

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