Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Cheapest way to ship dvds using pickup delivery? I can’t get to post office.

Hi I’ve previously used priority mail to send my dvds on eBay but it’s usually around ten dollars and that’s a huge chunk of a fee. I used pickup delivery because I don’t drive. I live in a apartment complex and the mail box is front of my apartment ...

Damaged item

I recently shipped an item. The buyer did not purchase insurance. It was damaged during transit and now he wants full refund. I offered half or to replace it with another item. He wants full refund. What am I suppose to do. I will be out almost $275 ...

Ebay Standard Envelope Not Delivering

I've sent numerous items using the ebay standard envelope, and not a single one says if it has arrived yet. Furthermore, the tracking for all of them either doesn't work at all or it abruptly ended. Now I have customers filing claims for refunds. Thi...

Buyer Used Reshipper & Claims Item Isn't Working

I recently sold an item and the buyer apparently had it shipped to them in Colombia using a reshipper/freight forwarder (I do not ship internationally). They just messaged me claiming the item is not working correctly (I tested it and am sure it was ...

Can I give 'free shipping' to selected items only?

While haggling with a buyer, I offered free shipping as part of the sale but could not find a way to revise the shipping options on the listing. Thanks in advance for any suggestions AJ

eBay Shipping Keeps Crashing

Anyone else having an issue with the app crashing when clicking on create label?

Driver released?

First time I've seen "package was driver released". Anyone know what this means? UPS shipment. Still not marked as delivered.

Shipping cost.

Anyone tell me the least expensive way to ship an envelope weighing only 2 grams that includes tracking?

Refund a damaged item?

Hello Ebay world, a buyer has recieved a broken frame during shipment that caused the autographed photo in the frame damaged beyond repair. The photo being scratched and punctured by the glass. The buyer wants a full refund from me. Shouldn't he file...

Best shipping discount for bigger items?

I usually use eBay fedex discounted prices to print my labels for bigger items or pirate ship but I’m wondering is there any other sites or ways to get even better prices? Share your secrets please.

What if I buy a shipping label outside of eBay?

Hello-- Briefly, I somehow under-listed the weight of an item I sold, and thus the buyer's payment didn't cover the shipping cost. I went with a 3rd party shipping site that offered a lower cost, and I marked the item as "shipped" and entered the tra...

A question I've had for years

I sell decals and i used to ship most of my items with a $.50 postage stamp. but around February 2021 everything just magically stopped showing up to my clients. So I started using first class package from USPS. The shipping labels for this avg. $4.A...

Problem with Shipping & Seller

eBay Purchase Shipping Tracking Says Item Has Been Delivered; Canada Post Tracking Says Shipped Back to sender in US due to incomplete address. Seller says he should first receive the item and then send it back again with different postal service tha...

eBay standard envelope service not working

Is anyone else having trouble using the eBay standard envelope option when listing a trading card? A lot of the posts on this topic seem pretty old that’s why I’m asking. I went to post 3 separate items last night and it let me do the first 2 cards w...

Shipment fee rate

Hi communityI’ve seen that the shipment rate it’s been increased a lot in last two months specifically to countries from Africa. Some times we are interested to order some item but the shipment cost is very higher almost three times of the price of t...