Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Resolved! "Delivered to agent for final delivery"

Just a question, I have many orders that have this status and the funds have not been released yet and it is still not recognized as delivered. I was just wondering when/if the funds will be released and is there a time frame for them being on a hold...

EBay Intenational Shipping – only 30 countries?

Experts, I am in need of your help! I have been rolled over to eBay International Shipping, and this morning got a message about an auction (for a lens) that ends today at 1PM PST. The buyer requested shipping to Japan. I checked the country list in ...

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Shipping to Latvia

UK based seller.i sold an item and afterwards the person said they want me to ship to Latvia. However I already have the Global Shipping turned on. Why shouldn’t this allow the person to pay eBay and I ship to the UK local address? The buyer said I n...

Resolved! Refund for shipping?

I paid $22.95 for expedited shipping 10 days ago for an item shipped domestically and haven't received the item yet. There hasn't been an update for 3 days and tracking says "in transit" with no location. I know what to do if I don't get the item at ...

USPS Tracking Issues?

Hi! I also posted this question in the 'Ask a Mentor' group. But then I thought it might be more applicable here in the Shipping group. So here goes. Is anyone else having issues with the eBay generated tracking numbers working? Or am I just crazy? I...

The 'Free Shipping' Placebo Effect

Whether you want to believe it or not, "free shipping" affects your sales. As sellers, we think to ourselves, "if I add free shipping every customer is going to know I just added the shipping cost to the item cost and just offered free shipping." Not...

Shipping

I want to sell a western saddle that is quite heavy. What is the best way to ship?

Ebay Not Charging Correct Shipping

Hello! I recently changed my shipping costs to calculated shipping so that I can easily cover shipping costs and tracking on my trading cards. However, right after I did it, I noticed that when I was visiting the listing page, it was only charging $0...

Carrier for eBay Standard International delivery

Buyer in Taiwan purchased item March 2. They selected eBay Standard International (no idea if it was by choice or default?) as delivery method.That’s what I used to ship. March 17 they messaged me asking where item was, when would they get it…I sent ...

Shipping

I ordered something and they said it would be here the 24 Friday now its not being delivered till the 27 Monday I could of really used it so I probably won't be ordering from ebay again

PAID SHIPPING and USPS forced my buyer to also Pay Shipping

So as I normally do when shipping product, I pay for USPS shipping, print the label and ship the item. Recently a customer bought tow items totally less that 2 lbs. I boxed the items up in a USPS Priority box and indicated the dimensions and the weig...

BEWARE OF FEDEX - They increased my estimated shipping rate by 10x

Having noticed that the FedEx 2 day rate was comparable to USPS First Class shipping I selected it and got an order to my customer in 2 days. I did this once with no trouble.The second time I selected the FedEx 2 day rate I was charged after the fact...

Seller closed return. How can I ask EBay to step in?

Hello, a fraudulent seller on eBay falsely advertised ‘genuine’ Chanel shoes and listed them as a size 6. In our email chain he also said there would be 100% return guarantee if I wasn’t happy. However when they arrived they were a size 5 and NOT rea...

Regional rate shipping gone

Just found this out when a buyer told me that they could not make a purchase, the problem was that we had it set up with regional rate shipping that has been discontinued. First that I have heard of it

EIS is just not working?

We've been using GSP for as long as it's been available, in conjunction with business policies - and the GSP program has been basically error free for us. We've been rolled over into the new EIS program, but we have customers saying that now our item...