Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Tracking for eBay standard envelope

Here recently there hasn't been any tracking info showing for my eBay standard envelope that I use to mail trading cards to buyers. I understand the built in tracking but only info that shows is tracking provided. Buyers are wanting to know if I have...

I printed two labels for one buyer. I want to void one but i'm not given that option when i try

Caution Ebay is gouging on shipping

So i went to print label and noticed prices went up. I decided to check pirateship pricing for the same package and they are cheaper by a lot. Priority shipped in my box: ebay $24 pirate $18.

Shipping

I'm selling a baseball card sized item ( an ACEO) and selected the Global Shipping Program. A potential buyer messaged me saying the postage cost he sees is 44 dollars. It's an item that should be about 3 dollars to ship.

Resolved! Delayed Handling or Shipping

Hi fellow eBay-ers. I've been looking everywhere to gain more info on resolution options in re: to a package with a tracking # provided but still hasn't been received by the carrier. Item was purchased, shipping label printed & tracking # uploaded al...

eBay standard envelope delivery???

good morning all, just curious if this has happened to anyone else. i have an item that was returned by usps for a non-deliverable address, but when i check the actual tracking information, it indicates it was delivered. about six months ago, this wa...

Global shipping costs

Resolved! Not shipping but pick-up preferred

I have a heavy item (electronics) that weighs more than 50 lbs and I am not willling to ship it due to items like this getting damaged during transportation. This, almost regardless of the company offering shipping which is sad. How can I make it VER...

UPS / FEDEX DON'T DELIVER TO PO BOXES! PLEASE HELP!

Hey, new to ebay. Just sold an item that's about 3lbs. I offered free shipping but accounted the price for FedEx delivery into the total sale price. The issue is, the buyer has a PO box and UPS and FedEx do NOT deliver to those. Lesson learned. How d...

Resolved! Ebay standard envelope damage

A couple of times this year I have buyers receive damaged cards without there being any real damage to the envelope. It only seems to happen when the card is thicker but still under the allotted thickness. Has anyone else had this problem? One custom...

Bluecare Express Ltd. Scam

On December 2 I ordered an extremely large item on eBay that cost $310. I received notification that it had been delivered at noon on December 5 by Bluecare Express, Ltd (when both my husband and I were home) . My Ring video doorbell recorded an Amaz...

Address has two zip codes. Delivered to an alternative zip: any issues?

A buyer provided ship forwarding address with one zip code. Printed the label on ebay - no warnings that address is invalid. USPS delivered in the alternative zip code associated with the same address (Google displays the alternative zip code with th...

how do I adding a handling fee to shipping

eBay Punishing Seller for Postal Delays and not following their own policy statement

I contacted eBay to remove a shipping defect when the buyer indicated the shipment did not arrive promptly. But eBay tells me I took the hit because the seller was unhappy, I delivered to the post office within 24 hours, and the post office took too ...