eBay

Need help with a package sold with the new eBay International Shipping Program

I have a buyer from Germany who bought one of my items about a month ago, and it was shipped via eBay's new International Shipping Program (formerly Global Shipping Program). I shipped the package out to the hub in Elk Grove, Illinois. The tracking s...

Incorrect calculated shipping cost for items previously set to letter or envelope type parcel

It appears that eBay has changed their system by removing the option to select letter, large envelope (a USPS flat), or package as the parcel type. I'm not sure those words are exactly what they were called since those options are gone. However it ap...

Shipping cost for buyer when buying many units of the same item

Lost USPS boxes.

3/2/23Hi to all members....Back in beginning of December 2022. I mailed 2 boxes (USPS) from FL. VHS (12 to 15 each) tapes were lost to a buyer in upstate NY. I opened a case with the post office. I mailed them media mail with tracking and used the eb...

Item sold/shipped on 3rd, yet eBay marked shipped on 2nd....

Admittedly I tend to ignore the posts on this forum about the shipping date being off on eBay, since I only focus on the estimated date of arrival.Yesterday, March 3rd, I sold an item.Buyer purchased and paid on March 3rd.I shipped same day, on March...

Trading card envelope option not showing up when trying to select for listing

Is anyone else having this issue? I have the dimensions selected as I have always had. 3 oz and 10-1-5 for the package size. I have been using this method for about a year now and all of a sudden it has vanished. I tried to put in 0 for the middle nu...

Is there International Shipping Delays from GSP Hub in Erlanger, Kentucky due to bad weather?

I'm patiently waiting for a package to arrive in New Zealand via the GSP base in Erlanger, Kentucky. Several average responses from eBay CS is basically getting me nowhere, so I thought I would check to see if anyone else is experiencing delays to du...

I recently cancelled my billing agreement with Ebay Inc shipping using PayPal.

Got billed for the label that I was not going to use and did the cancellation with the service. Told by PayPal to talk to ebay shipping to reinstate but Ebay site is no help in doing this. I may want to use the shipping labels again at some point . H...

International shipping: I have 5 destinations checked but Italy (not one of them) just purchased

I have 5 countries selected for international shipping : Canada, UK, Germany, France, Japan & Australia so, inside my listing tool it says "Canada +5" Yet, when I go to the actual item page and click the shipping tab, it says 'ships worldwide' and no...

Paid for EBay postage and seller had to pay additional money to USPS

Hi! New to EBay here and have made a few sales.A buyer paid additional money for shipping and I purchased the postage through EBay, took the package to USPS, they scanned the QR code and sent the package on its way. The buyer just messaged me that sh...

Scammed by Aeropost user in Peru, eBay claimed I won the case, then rescinded and took my money

Made a sale worth over $300 recently, the address was for 1 Aeropost Drive in Miami, FL, who are a third party freight forwarder to Latin America. I wasn't aware of this until now; I did what I always do when shipping, scanned the eBay provided QR an...

Is GSP and Packlink international the same thing ?

Or , are they two different companies ?