Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Government Postal Service traking number is not working properly

Hello dear,So far I have properly shipped the items that my valued customers bought from me, but when I checked them later, I found that the tracking number of some items was not working properly. When I asked the customers if they received the goods...

Resolved! Package from Walmart missing parts

Ordered a new Lego set from a seller with 100% rating on 10-1-22, the next day I get a message from Walmart that they I have a package coming. The package arrives and it's the lego set I ordered from eBay. I look it over an it looks sealed and new bu...

Resolved! shipping charges are higher than what customer paid

It isn't much but it's not correct.The ebay shipping the customer paid was $2.16 but the shipping charge according to the weight and size I had entered on the listingit should be $3.47. I already accepted a discounted offer and I'mnot willing to disc...

User avatar by Adventurer
  • 302 Views
  • 9 replies
  • 1 helpful

Mark as shipped

There are times I send items by letter mail because they are very light and just hit the button "mark as shipped" since there is no tracking number.Does the buyer get this info about it being shipped?

User avatar by Adventurer
  • 73 Views
  • 3 replies
  • 0 helpful

Resolved! Calculated shipping

I am pretty new to this whole process. I have been using calculated shipping for my packages. I noticed on a recent sale that the price of the shipping label was less than the buyer's shipping cost. Is it possible they are not getting Ebay discounted...

Standard Envelope Shipping Not Getting Updated

Not getting shipping updates at all for standard envelope shipping for the past couple weeks. Now I have people requesting returns and I have no back up since it does not show delivered. I have several that still show shipped and they have left feedb...

Resolved! Need to appeal - Seller used fraudulent tracking number as confirmed by UPS's Fraud Department

My case was resolved. I need to appeal. I have proof from UPS that my package was NOT shipped to me or received by me. I have tried to select the links to appeal, but they only direct me to help articles or back to my order details. Someone, please a...

InkedInkedUPS Fraud 2_LI.jpg eBay Messages.PNG

Resolved! Shipping options

I have been off eBay for a few months, and listing has changed drastically. How do you get a shipping price if you aren't using flat rate boxes every time?? How could something so simple be made harder?? I can't find a way to get any info after I typ...

Resolved! Is anyone having problems with USPS scanning packages ? I get a scanned receipt & still no tracking

Lately I have has so many problems with USPS tracking not showing on e-bay site as well as USPS site. I get a scanned receipt when I take my packages to the post office. Even though I have a scanned receipt the status stills shows PRE-SHIPMENT INFO S...

User avatar by Adventurer
  • 833 Views
  • 4 replies
  • 1 helpful

APO shipping labels not showing customs form.

Ebay has a known problem for APO shipping labels. When I went to print a shipping label for an APO customer, there was no customs form to review. Called customer service and they knew about the problem. The told me I would have to use the USPS site o...

User avatar by Adventurer
  • 1015 Views
  • 9 replies
  • 1 helpful

Resolved! Media Mail Labels Purchased from Ebay

I'm new to selling here. Late in the day today, Saturday, a book I have listed sold. I jumped right in and purchased the shipping label Ebay offers (for media mail) and printed it out. Ebay immediately shows the item as "Shipped". Then I realized tha...

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