Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

USPS has turned the package around because there is no service at the address shown on lable.

I sold an item and downloaded the shipping label and mailed as usual. 3 days later, the buyer contacted me letting me know that when he went to check out, he noticed that I Do Not Ship to P.O. Boxes (News to me, by the way) Unfortunately he lives up ...

Buyer claiming he did not get item that was delivered

item was shipped to address provided to ebay and was apparently forwarded. Now buyer wants refund

Due Diligence on a Freight Forward order

Hell All! I recently sold a very expensive item. The buy has paid (currently waiting for the money to post to my account). The buyer has been an Ebay member since 2015. Though they have not purchased anything in over a year. They have 36 reviews as a...

Buyer selected & paid for Media Mail; doesn't qualify; how do I charge her the extra shipping amt?

My buyer purchased 3 scrapbooking type items, combined shipping on invoice, Media Mail was selected as buyer requested. Now trying to ship out Media Mail I cannot because items don't qualify. That's fine; I don't want to break the law. She paid $4 fo...

I don't want international shipping automatically added to my account.

We don't sell internationally, and it is just another fraud avenue.

exclude shipping locations listing

I can't block exclude shipping locations that not shipping from our country, I did at fist listing but its not showing after first time. not only that i cant choose shipping service ,preferences and return policies also , but i listed my second list ...

EIS excludes bidders from Asia, Africa, and South America for some categories?

Sellers, elizabeth@ebay The EIS country visibility saga continues: My listing was for a lens (link and screen shot below). Others have had the same problem with jewelry. The eBay-imposed destination exclusions look less than respectful of cultural di...

Screen Shot 2023-03-26 at 9.14.32 AM.png

International shipping to Switzerland

I have been using EBAY Global international shipping for years. When I click on send an invoice I usually get a message that it is an international sale and EBAY will handle it. Yesterday when I clicked to send invoice I was surprised to see.the item...

Resolved! Ebay international Delivery time.

Hi, I have listed an item but the delivery time for international shipping is way to much. My handling time is 4 day. Which service should i select which has 4-8 time delivery time? Tried to select different services but the delivery time on listing ...

Ebay standard envelope shipping and extra postage

Hello, So I've been selling on ebay this whole past year and have done quite well. 18,000+ trading cards sold and have gotten my handle on the business well. I've changed my shipping method to a way that's the most minimum/efficient and goes exactly ...

Standard Shipping

What is standard Shipping ? what delevirey service will deliver my package ?

Overcharged shipping

Hi, the listing for an item I recently purchased said shipping would be Canadian $50.48, but I was charged C$63.21. When I sent screenshots of both to the shipper and asked them to refund the $12.73 overcharge, they said, "The shipping is calculated ...

Resolved! Shipping label mix up on two expensive items - Buyer in South Korea used shipping agency

Thanks in advance for any help. Somehow I swapped the labels on two items. Both are worth ~$200 but are not similar. These were shipped to US addresses. After I heard about the issue from one buyer, I messaged both to ask if I could send them each a ...

My ebay envelopes are getting returned Claiming they are non-machinable.

I eBay envelopes are getting returned. Post office is now saying they are non-machinable when I have sent many packages identical. You have to spend $1.08 on each envelope now or they will not ship it. Mailman left 20 in the rain today.

Combined Shipping Changes?

I may be in the minority, not knowing this, but if a customer purchased 2 items from you, and did it as 2 separate orders, you used to be able to print the shipping label for one and copy and paste it into the other and it accepted it and worked just...