Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! shipping charges are higher than what customer paid

It isn't much but it's not correct.The ebay shipping the customer paid was $2.16 but the shipping charge according to the weight and size I had entered on the listingit should be $3.47. I already accepted a discounted offer and I'mnot willing to disc...

Mark as shipped

There are times I send items by letter mail because they are very light and just hit the button "mark as shipped" since there is no tracking number.Does the buyer get this info about it being shipped?

Resolved! Calculated shipping

I am pretty new to this whole process. I have been using calculated shipping for my packages. I noticed on a recent sale that the price of the shipping label was less than the buyer's shipping cost. Is it possible they are not getting Ebay discounted...

Standard Envelope Shipping Not Getting Updated

Not getting shipping updates at all for standard envelope shipping for the past couple weeks. Now I have people requesting returns and I have no back up since it does not show delivered. I have several that still show shipped and they have left feedb...

Just FYI - USPS Carrier Pickup request form is currently off line

I was trying to schedule pickup for a package and got an error message instead. This service is currently unavailable.This service is currently unavailable.We apologize for any inconvenience this might cause. So, something's down system-wide apparent...

Resolved! Need to appeal - Seller used fraudulent tracking number as confirmed by UPS's Fraud Department

My case was resolved. I need to appeal. I have proof from UPS that my package was NOT shipped to me or received by me. I have tried to select the links to appeal, but they only direct me to help articles or back to my order details. Someone, please a...

Resolved! Shipping options

I have been off eBay for a few months, and listing has changed drastically. How do you get a shipping price if you aren't using flat rate boxes every time?? How could something so simple be made harder?? I can't find a way to get any info after I typ...

Resolved! Is anyone having problems with USPS scanning packages ? I get a scanned receipt & still no tracking

Lately I have has so many problems with USPS tracking not showing on e-bay site as well as USPS site. I get a scanned receipt when I take my packages to the post office. Even though I have a scanned receipt the status stills shows PRE-SHIPMENT INFO S...

APO shipping labels not showing customs form.

Ebay has a known problem for APO shipping labels. When I went to print a shipping label for an APO customer, there was no customs form to review. Called customer service and they knew about the problem. The told me I would have to use the USPS site o...

shipping costs as seller..want to not use Paypal but have shipping taken out of funds

I want to switch paying for shipping from Paypal to eBay but don't know where to do that

Resolved! Media Mail Labels Purchased from Ebay

I'm new to selling here. Late in the day today, Saturday, a book I have listed sold. I jumped right in and purchased the shipping label Ebay offers (for media mail) and printed it out. Ebay immediately shows the item as "Shipped". Then I realized tha...

Resolved! Is there a way to change all shipping costs at one time instead of doing one at a time?

Resolved! PirateShip

I have seen Pirate Ship mentioned a few times in the comments; I checked out the website. I was wondering if anyone experienced with them can tell me what the pros and cons of the site vs. Ebay shipping, i.e. which shipping situations you would use t...

Resolved! Anyone having delays with packages mailed priority with USPS?

USPS question.I sold an item almost 2 weeks ago, mailed via USPS priority mail. In looking at tracking , it was listed as having been accepted by the post office where I dropped it off. A day later it was listed as in transit. But no updates for almo...

Ebays Slow Shipping

Well I have to laugh out loud. I bought a pack of 100 mailers with my ebay coupon on the 24th. Now it is just sitting God only knows where. Perhaps I should send them a reminder.