Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

shipping help please

who do i go to fedx or ebay i sent a item less thAN 4 lb and they wrote it ws 14 lb so getting charge 4 times the amout so just need to know who will i camplain too ( another reason why i stick to usp as i always do but trying to save $2 so if you kn...

eBay standard envelope for shipping trading cards

For the past 3 weeks I’ve lost the ability to select the eBay standard shipping envelope when listing individual baseball cards for sale. I’ve called eBay every week to see when this will be resolved and keep getting the “we are working on it” respon...

Viewing items not delivered in Paid and Shipped

Is there a way to view/filter/sort all of my "shipped" orders so that I can find orders that show shipped by not delivered, or vice verse? I recently had a batch of orders that USPS just "lost" and never got scanned in. I only was made aware when a b...

How long after delivery for UPS final charges to appear in EBAY seller hub?

I am a small volume seller using the seller hub. I go to the "all orders" page to look up the "order details" of each sale. There, at the bottom, I can see the net amount of revenue derived from each sale. This net amount is calculated using the "est...

Downloading postage labels from phone app.

Hello,I am having trouble with downloading postage labels to wirelessly print from the ebay app and through the chrome browser on my phone.I can purchase the labels just fine, but when I go to view/download/print it tells me it either failed to downl...

Ship from a different zip code.

On occasion, for a variety of reasons, I drop off a shipment from a different Post Office other than my home. I found out from a very angry postal worker that the Post Office somehow gets credit for items shipped. Even when shipping from the same cit...

Resolved! USPS Game Box - how is it charged now?

I know it was discontinued, but I still have a few & almost never use them, so I can't remember how they're charged now. Can someone remind me, if I use one, is it charged as a LFRB or straight Priority? TIA.

Need help with a package sold with the new eBay International Shipping Program

I have a buyer from Germany who bought one of my items about a month ago, and it was shipped via eBay's new International Shipping Program (formerly Global Shipping Program). I shipped the package out to the hub in Elk Grove, Illinois. The tracking s...

Incorrect calculated shipping cost for items previously set to letter or envelope type parcel

It appears that eBay has changed their system by removing the option to select letter, large envelope (a USPS flat), or package as the parcel type. I'm not sure those words are exactly what they were called since those options are gone. However it ap...

Shipping cost for buyer when buying many units of the same item

Resolved! Priority Mail shipping price discount higher

Good morning eBayers,I was surprised when I was getting ready to ship an item using eBay shipping service, which I use for most items. Sometimes I ship media mail and go through Paypal. The package was 2lbs 13oz, going from NC to TX, and for Priority...

Resolved! Voided shipping label

I made my first mistake on a shipping label and voided it, so my question is how long does it take to get the money reimbursed?

Resolved! Ebay charging Buyer TOO MUCH for Calculated Shipping

Yes, I know this is a "good" problem to have, but it is a problem. The situation: I put in the correct dimensions/weight of the item. It comes through as a $8 charge for UPS shipping, buyer paid $17. Even if I put in the wrong dimensions, ebay is cal...

Lost USPS boxes.

3/2/23Hi to all members....Back in beginning of December 2022. I mailed 2 boxes (USPS) from FL. VHS (12 to 15 each) tapes were lost to a buyer in upstate NY. I opened a case with the post office. I mailed them media mail with tracking and used the eb...

Item sold/shipped on 3rd, yet eBay marked shipped on 2nd....

Admittedly I tend to ignore the posts on this forum about the shipping date being off on eBay, since I only focus on the estimated date of arrival.Yesterday, March 3rd, I sold an item.Buyer purchased and paid on March 3rd.I shipped same day, on March...