Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! Speedpack

Hi Community, What about Speedpack shipping method?

Resolved! Coin Postage Issues "Physical Dimensions" COD & Envelope Stamp?

I've got many coins to sell and started selling a few here and there. In doing so I've noticed that not all postage is created equally. Some listings offer an "envelope stamp" and others do not. The "do-nots" offer first class or priority. Last week ...

Resolved! Printing 4 X 8 Shipping Labels with Ebay Shipping

I recently was give a case of 4 x 8 labels about 8000 labels total. I am trying to figure out how I can use these labels to print my eBay Shipping labels on my Rollo printer. When I look at the setup I am only allowed to select 4 x 6 labels. Does any...

eBay Standard Shipping tracking not updating after Oct 25

I've been shipping cards using ebay standard shipping. All envelopes mailed after October 25th are stuck on "Tracking number provided". This appears to be an issue on eBay's side as https://parcelsapp.com/en shows them moving.Anyone else having this ...

Free Shipping - Max Delivery Time

Hello, Has Free Shipping always had a maximum delivery time of 4 days? So even if I post the item with a 3 day handling time to cover USPS delays it is not used in calculating the guaranteed delivery time. I was not aware of this. I have been a selle...

#10 Envelope Does Not Work For Postcards -eBay Standard Envelope Issue

A retooled announcement about eBay Standard Envelope appeared on my Seller Hub today, saying a regular #10 envelope was perfect for this program. It might work for coins, but an antique postcard should never be sent in a #10 envelope unless it is pro...

Government Postal Service traking number is not working properly

Hello dear,So far I have properly shipped the items that my valued customers bought from me, but when I checked them later, I found that the tracking number of some items was not working properly. When I asked the customers if they received the goods...

Resolved! Package from Walmart missing parts

Ordered a new Lego set from a seller with 100% rating on 10-1-22, the next day I get a message from Walmart that they I have a package coming. The package arrives and it's the lego set I ordered from eBay. I look it over an it looks sealed and new bu...

Resolved! shipping charges are higher than what customer paid

It isn't much but it's not correct.The ebay shipping the customer paid was $2.16 but the shipping charge according to the weight and size I had entered on the listingit should be $3.47. I already accepted a discounted offer and I'mnot willing to disc...

Mark as shipped

There are times I send items by letter mail because they are very light and just hit the button "mark as shipped" since there is no tracking number.Does the buyer get this info about it being shipped?

Resolved! Calculated shipping

I am pretty new to this whole process. I have been using calculated shipping for my packages. I noticed on a recent sale that the price of the shipping label was less than the buyer's shipping cost. Is it possible they are not getting Ebay discounted...

Standard Envelope Shipping Not Getting Updated

Not getting shipping updates at all for standard envelope shipping for the past couple weeks. Now I have people requesting returns and I have no back up since it does not show delivered. I have several that still show shipped and they have left feedb...

Just FYI - USPS Carrier Pickup request form is currently off line

I was trying to schedule pickup for a package and got an error message instead. This service is currently unavailable.This service is currently unavailable.We apologize for any inconvenience this might cause. So, something's down system-wide apparent...

Resolved! Need to appeal - Seller used fraudulent tracking number as confirmed by UPS's Fraud Department

My case was resolved. I need to appeal. I have proof from UPS that my package was NOT shipped to me or received by me. I have tried to select the links to appeal, but they only direct me to help articles or back to my order details. Someone, please a...

Resolved! Shipping options

I have been off eBay for a few months, and listing has changed drastically. How do you get a shipping price if you aren't using flat rate boxes every time?? How could something so simple be made harder?? I can't find a way to get any info after I typ...