Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

international shipping label QR code

I am having so much trouble trying to download a digital code from a recent transaction where I purchased the label for an international shipping, but can not access the code so the post office can print a shipping label but it already generated a tr...

How to do a refund for postage when buyer paid separately for 2 auctions. I am combining shipping.

The buyer won an auction but also bought another item as buy it now. In both instances the buyer paid for shipping. I am combining all the items into 1 package and this saved the buyer several dollars. How do I refund the buyer? How do I show the com...

Resolved! I Need Clarification on Metrics

How can I have a 100% rating on "tracking updated and validated on time" and a 1.15% rating on "late shipment rate". I've decaffeinated myself so be kind in your responses....

USPS Claims

Any sellers have the problem of submitting pictures of broken items for proof of damage for a claim with the USPS, only to have them request the broken item be taken to the Post Office, along with the box it was shipped in? This is after the buyer ha...

Shipping Cost Is Hurting

I need help, most of my items I do not charge shipping cost. Due to others who sells the same items offer free shipping. I have looked at hundreds of video, spoke to an ebay rep., and most would say add a shipping cost. If I do that item would barely...

Resolved! Accidentally deleted a message containing the QR code. How can I get a new one?

Title says it all. Please help.

Item exclusions from ebay international shipping

Before eBay got rid of the previous global shipping program, we were sending headlights, grilles, trims, etc. with the program. However this new program now excludes everything we sell for some reason. I looked under exclusions in EIS and every used ...

Media mail

Anyone sending media mail I suggest u pit insurance on whatever it is and about the exact price. I’ve had USPS lose 5 of my media packages now n are telling me they can’t do anything cause it’s media with no insurance. They pretty much said oh well t...

No insurance option for UPS shipping

FedEx isn’t an option for this buyer.I don’t have money on PayPal so can’t print there. when I select UPS for shipping, it has options for signature confirmation types but no way to purchase additional insurance. In ebays help section, they say you c...

Resolved! What to do when buyer not gave his zip code?

Wheres my refund ?

It says I got refunded for my sneakers that weren't authenticated on the 10th but the money isnt in my cash app and i didnt lock or report anything on my card for it to not be there please help

Trading Cards EBAY Standard Envelopes Non-Machinable .20 Surcharge

I've mailed numerous cards with the New EBAY Standard Envelopes (.51) that meet all the specs ( 1oz, 5 inch envelope and less than 1/4 inch thick) but USPS send the item back with a .20 surcharge for non-machinable. Has anyone had this happen? Is my ...

INTERNATIONAL SHIPPING TRACKING WITH ASENDIA?

My first International shipping via 110 Internationale, Glendale Heights. Firstly it had 3 rescheduling days via Carol Stream, IL then one via Glendale Heights before back to Carol Stream. The next entry I saw was package being inspected! Next inform...

realice una compra en el mes de diciembre y a la fecha el vendedor no me da informacion ni responde

el dia 13 de diciembre realice la compra de un ciclocoputador garmin 1030 el cual debio llegar el 23 de enero y a la fecha el vendedor no me da respuestas no me realia la devolucion de el dinero ni me dice en que estado esta mi compra y ebay tampoco ...

combined shipping

If I purchase multiple products on the same order from a seller in the U.K., do I have to pay the per item stated individual shipping cost, or do you combine the cost for items in the same order. If so, how is that accomplished?