Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

When will eBay catch up to Amazon no hassle refunds?

If you want to price gouge on eBay for plastic religious items then it's perfectly acceptable.When you intentionally ship used items you say are new that are 1/2 the price of what eBay customer paid, it's the eBay way. Wasting the customer's time aft...

Unable to opt out of international shipping

I am trying to list a some music cd's and the genius new listing tool is not allowing me to opt out of international shipping. There is no edit all options button by the shipping part of the listing form. Anyone know how to get around this because I ...

Label created, but no further USPS update after 4 days

Seller said item was picked up and tracking should be updated soon. i'm pretty sure they haven't sent it. There was other feedback of them doing the same thing, creating a label but shipment never moved. Also items being received that were misreprese...

Cancel shipping label marked as "in transit"

Hello. I created 2 shipping labels (rookie mistake #1) and when I took my package to Fedex, I had to pay for a new (3 times as much expensive) label, which was totally fine with me since they packed and added the correct insurance. Back in the app, I...

Purchasing labels off of eBay seller beware

How many sellers know that buying a UPS label off of eBay after your item sells and if your package gets damaged by UPS that UPS will only cover what the item sold for and not the value of the product that the buyer paid for it even with proof of inv...

Combined orders tracking

A buyer purchased 2 items for me, my items are mostly sold with shipping included. I combined and packaged both of them and sent them out together, it was cheaper that way anyway, as opposed to individually. I marked the item shipped on the one I did...

Label shows old shipping address

I’m trying to create a label and it will not use my current shipping address. It is correct in my account but when it goes to create the label it still has my old shipping address and so the shipping will be the wrong amount how do I correct this? I’...

Shipping perfume to Puerto Rico

i sold a perfume and customer is Puerto Rico . I know it can’t go by air , is there sea transport available ? Can I ship this ?

Delayed Shipping

Ηι,I have made an order for an item to a seller in the USA at November 8th. The item should be shipped to Greece via eBay Standard International Shipping. When I look the item order details the item still seems not shipped. I have sent an email to th...

Calculated Shipping showing up everywhere in my Listings...

I sell items that I've set up as Calculated Shipping. These items ONLY involve Heavy or Large items. Today, I'm going through my listings doing some tweaking and notice half of my clothing has been reset to Calculated Shipping. I don't think I've EVE...

Weird bleep from bfe corporation

Hello I received a mysterious package from bfe corp corp I for sure didn't order but anyway when I opened it there was a suction cup like one you would put a hook or hanger into it. It was about 1" in diameter. I'm not sure why I got this suction cup...

Resolved! Item Returned Smells of Smoke

A buyer recently requested a return/refund of some DVDs because “The audio is in stereo, not surround sound”“It’s missing episodes” (it wasn’t, spoiler alert)“The videos aren’t high quality”all issues not of mine, but if Warner Bros who produced the ...

Global Shipping

I’m disappointed with ebay Global Shipping morasse speed. It is not worth, in my opinion, for sellers for offering ebay GS and buyers waiting precious time for the item to arrive.

Resolved! eBay International Shipping program: BIN and less than $150 only?

Experts, I was anticipating starting to use the newly introduced eBay International Shipping program. Then I found the following. Note the limitation to buy-it-now listings with a "cost" (price?) of less than $150. I'm curious about the reasoning beh...

Resolved! Global Shipping combined shipping

I have had an international buyer purchase 2 items. Can I send them in one package to Erlinger, KY for GSP, or do I need to mail each separately? I offer free shipping and this would save me $7.76.