Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Shipping help

I've been an ebay seller for a while but all of a sudden whenever I want to offer "free shipping" or a specific shipping charge, the listing just keeps defaulting/changing to calculated shipping. I've even tried putting "0" in the shipping charge, bu...

Resolved! Heads Up! Ebay charging buyers $2.65 for a 2 ounce first class package

Yesterday and today I shipped out a 2 ounce first class package - Ebay charged me $3.88 but had charged the buyers $2.65. I even had a 25 cent handling charge. It has been reported and there is a "ticket" on it. Just wanted to give folks a heads up.

Resolved! Can this be sent Media Mail

Hi, reaching out to the experts on the board. I'm selling item id 295303702650, I have several versions, 5, 10, 20 chips. I'm paying for the shipping, as the selling price includes it. Anyway, this is a pamphlet that my dad made several years ago to ...

Trying to track a package as to where it is right now and the tracking no is RP8173334849SG

Please tell me where this package is. Thanks

UPS Not Showing Up On Payment Details?

Is it just me or do UPS labels purchased from eBay not show up on the "View Payment Details" page and sometimes not even on the "all transactions" page?

when does ebay take funds once a ups label was purchased

Do they take the funds out once the label has been scanned at the drop-off location? I use them with ground service because they give me insurance up to $100.00 whereas USPS gives nothing. Thanks

Shipping to Mexico

Hello there!A few days ago (Dec 16th) I bought an item, it has been til recently that I discovered there is a possibility that my item couldn't reach its destination (Mexico). Item is still on hold in Kentucky. I was wondering if there is any chance ...

Resolved! Clarify on Ebay shipping calculator - dimensional weight

I don't often ship items subject to dimensional weight. Does the Ebay shipping calculator figure the shipping costs based on the dimensional weight rate if applicable? I searched previous posts and some say yes, and some say no and put in the dimensi...

eBay Standard Shipping Envelopes

Does anyone know if pinbacks qualify for eBay Standard Shipping? From a pure weight standpoint, they would but ... Thanks

refund

I have a customer that purchased a figurine from me, I shipped it double boxed and put "fragile" stickers on all six sides and circled stickers with a black marker, she received the figurine broken and notified me, I told her it was insured through U...

Resolved! Calculated postage doesn't work for items 14 to 15.99 ounces

Whenever I use calculated postage for items over 13 ounces but below 16, it just displays the priority mail price. The rates for this range aren't that far apart for the two services, but they definitely aren't the same. This only happens on the list...

Stuff like this makes me want to stop selling - lost Greyhound shipment

Sent out a pair of front fenders for a Model T via Greyhound two weeks ago. I don't normally use them because it's not convenient as I have to go to the airport but I've never had an issue. Get a message from the buyer yesterday saying he has heard n...

Lost item

UNABLE TO COMPLETE INVOICE

I have sold an item and am delivering from the UK to the USA. I have chosen to use Royal Mail International Tracked and Signed, and inserted the value in ££. I have then applied the same value as a discount (as I sold postage included). BUT - I canno...

Resolved! ebay standard envelope

how do i set my listings so that ebay standard envelope shipping is available but once the buyer goes over the limits it switches to a standard shipping.