Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Package already shipped by UPS, now buyer said it's an old address and wants me to forward

Sold a Bose radio. Seller asked that I not include an invoice in the package (so maybe it's a gift). Shipped it Friday via UPS. Got an e-mail today (Monday) from buyer saying they moved a long time ago, and to ship to a different address...in a diffe...

Question on zip code

I had a buyer's package returned. It was marked Return to Sender Unable to Forward.Buyer says she has never moved.Who generates the Plus 4 zip code? When I go to print the label it shows 3535 but when it actually prints it prints 3558.The 3558 is the...

Resolved! Buyer wants to change shipping address

Hi. I'm pretty new on eBay. 7 months, 100 sales. I just sold an item and the buyer sent me a message asking to change the address (to a different state). I have not done anything yet. They paid and the label is ready once I purchase the postage. (It ...

Shipping of Sports & Non-Sports Cards

I have been seeing an uptick in sellers charging 4-6 dollars for shipping and then throwing the item into a PWE. Does anyone think this will ever be a solvable issue within eBay? I know that a lot of that is on the seller themselves. But, there has t...

Please fix the shipping calculator

There should be a way - or a tool - that’s built into the shipping calculator to equate the cost of insurance for the different carriers as well. Depending on the cost of the items you’re shipping, this can present a nasty surprise if you’re just now...

Why am I getting this shipping error

Hello, I was trying to list an item, and the error am getting was "It looks like you’re trying to use the economy shipping method in the Cell Phones & Smartphones category.This shipping method is reserved for accounts that have an established history...

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Resolved! SHIPPING COST

Noticed some sellers are charging excess shipping charges! Example I was looking at a collectable marble (1), seller is charging $9.20. Seems like its excessive to me...

Buyer from India makes a request.

Yes, I'm selling from the States. An individual from India, has purchased two items from me overnight. Each were paid separately with their own shipping cost, which they have already paid for. It was expensive for them in doing so. Along with both of...

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