Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! It seems like eBay consistently overcharges for USPS shipping?

If I use, for example the USPS Shoebox - and prepack the item at listing - it seems its always charging a few dollars more than what the actual shipping charge is? I notice this difference when I print a label. You have to click the "Show More" on th...

What's the appropriate way to handle this situation?

Hi! We had a package that we mailed to a buyer come back to our address as undeliverable (it was due to an error we made). We're going to refund the buyer in full, but then, what's the appropriate way to go about reshipping the item to the buyer? Aft...

Sellers who are overpricing shipping

I've noticed that most sellers of basswood for carving charge almost twice the amount that USPS would calculate for the item they are selling. Since it is a block of wood, they typically wrap it in cardboard and ship it. I ship mantels on Etsy that a...

USPS Can’t Deliver My Packages Due to Local Weather Delayed Today

Hi! i got a Text Notification From USPS saying This Due To Local Weather Delay Today on Tuesday.

Postage paid by seller / post office says they still owe postage

I’m new to selling on eBay - I have just been contacted by my buyer who purchased shipping - the post office won’t deliver until the 12.90 is paid , who can help me ? I’ve been buying for years but new to selling

Monday January 2, 2023 is a Federal Holiday - so no shipping available

My Ebay shipping dates do not seem to recognize that January 2, 2023 is a federal holiday. Even our local UPS and Fedex stores are closed for the day. I have one day shipping and My Ebay is indicating that I need to ship by January 2, 2023 for this w...

Having problems getting my shipping costs to come out of the correct account

I purchase shipping through Ebay for items I sell. However, it goes to Paypal and then charges my regular checking account. I have changed it to come out of the account that is just for Ebay but it is still not working. What am I doing wrong?

Buyer payment dispute on an item that got returned and lost by UPS

Hi, everyone Not sure if anyone having this issue before and I can't find anything similar on this site or google. Long story short, I got an payment dipsute case today on an item that I sold a month ago, the buyer requested to hold at an UPS access ...

shipping

For Sellers: NO USPS service on Mon

Just in case some, like me, forget................may be some places that it's possible to drop off stuff, but our PO will be closed.

Resolved! The item you are trying to purchase is not available for purchase in your location. You cannot buy t

HiI am from BelarusWhy can't I buy a product from the USA, although sellers ship worldwide. And also, in private messages, the sellers confirmed that they ship to Belarus.

Resolved! USPS Priority Mail Cubic

Does Ebay offer shippers USPS Priority Mail Cubic rates? If so, I don't see them when using the Shipping Calculator. Thank you!

what is OSM Worldwide

A book I bought shows that OSM Worldwide was used.It left Grand Rapids, MI on Oct 22.Then went to Glendale Heights, ILThen went to York, PAThen arrived at Aston, PA at 6:08 am on Monday Oct 26.It has been sitting there since with no movement.As I wri...

Resolved! Can't ship stickers in standard envelope??

Recently started selling stickers and thought I'd be able to ship them for 50 cents. I'm making almost nothing on my sticker sales because I have to ship them First Class. Can I not use the standard envelope for stickers or is there a different categ...

Ebay Won't Honor Buyer Money Back Guarantee

I purchased an item that was described as working and in good condition. When I received the item, it was dirty, damaged, and definitely not working. It would not even turn on. There was no way this item was ever working, and the seller knew he was s...