Shipping

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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

Packing Slip/Invoice???

Something has changed since I last sold on eBay. There was no area on the Print Label page to print an invoice/packing slip so I wrote one by hand & included it with the item.So you know my question: what is the procedure to print this? Maybe it does...

The new "International Shipipng" has a glitch?

I have always had all my listings toggled to ship Internationally through Ebay's GSP (global shipping program). It wasn't until a potential buyer wanted to buy an item that resides in Germany that stated the listing didn't offer shipping to Germany. ...

Standard Envelope

I created a listing for a wooden nickel with the category "Coins & Paper Money, Exonumia, Wooden Nickel". It allowed using the standard envelope shipping option. It also allowed the buyer to pick the standard envelope option when they purchased it. W...

Resolved! Is this a real address?

Made a quick sale today Three hours after I listed my item. Super excited. The address is 10160 SW Nimbus Ave Ste F8GZ00172208KRPortland, OR 97223-4338United States. Kind of a weird address. Customer confirmed it. But what are the numbers in the midd...

New to selling. Where to find atypical size shipping boxes

Hi, relatively new to selling.Meaning I sold a couple of things here and there over the years, but have decided to start selling a little more as I've been able to get my hands on things a little easier.Question is the things I'm getting my hands on ...

eBay International Shipping/Global Shipping

I wonder if other sellers are aware that eBay charges buyers for shipping their items internationally with the eBay Intl and Global shipping services they offer but DO NOT share that income with sellers. This is particularly relevent if you provide f...

What are the Negatives and Drawbacks in Using the NEW EBAY INTERNATIONAL SHIPPING Program?

I was just sent a message by Ebay that I am in the next group of sellers to be switched over from GLOBAL SHIPPING PROGRAM to the NEW EBAY INTERNATIONAL SHIPPING PROGRAM. I have been very happy using EBAY GSP, I am not sure I want to change over. Does...

Shipping outside US

I indicated on an item I sold that I ship within the US. The winning bidder is in China, which I only discover after the auction ends. I'm not opposed to shipping outside the US, but I assume shipping costs and other fees will be higher. I dont want ...

Will International Buyer be charged by eBay Global SHippin for each item?

An international buyer is interested in seveal items, and unless Im wrong I believe he will be charged shipping costs by ebay global shipping for each separte item even though I will ship them together. Is there a way around this so he only gets char...

Resolved! Anyone having issues adding tracking?

Hello! I've sold things before on Ebay but not in a few months. I just sold something and marked it as shipped but no option to add the tracking anywhere. I have seen it before in the past so I know where it should be but, I can't find anywhere to ad...

Item left in Bin by EVRI

Hi all , I need help please , I sold the trainer on eBay For £70 and I purchased and printed label from eBay (EVRI) the post has been delivered. I just had a message from the buyer telling me that he hasn’t received the post , when I looked at tracki...

Do I pay for redelivery if the buyer asked me to ship a phone with the battery, which was rejected?

I recently had an overseas buyer purchase a mobile phone, but the parcel was rejected after I shipped it because it includes a battery. The buyer specifically asked me to include the battery, so I did. It was shipped by using a clerk at the counter a...

The "Void label" button isn't working, on a label i purchased but didn't use. Anyone else?

It keeps saying "Technical issues-try again later ". 2 days now.

Resolved! New Shipping policies or description

Is there information on the new way to handle the shipping changes when you list? We have so many different choice. It looks like all different shipping charges that we have are their own new policy and I have to scroll all over the place to find the...

"Item Not Received" Claim - When Does Ebay Close It Out?

Long story short... sold an item last month. It was delivered December 19, per USPS tracking. On the 6th of this month, the buyer opened a INR. I uploaded tracking to the claim and indicated the item was delivered December 19, and the address it was ...