Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Item sold/shipped on 3rd, yet eBay marked shipped on 2nd....

Admittedly I tend to ignore the posts on this forum about the shipping date being off on eBay, since I only focus on the estimated date of arrival.Yesterday, March 3rd, I sold an item.Buyer purchased and paid on March 3rd.I shipped same day, on March...

Trading card envelope option not showing up when trying to select for listing

Is anyone else having this issue? I have the dimensions selected as I have always had. 3 oz and 10-1-5 for the package size. I have been using this method for about a year now and all of a sudden it has vanished. I tried to put in 0 for the middle nu...

Is there International Shipping Delays from GSP Hub in Erlanger, Kentucky due to bad weather?

I'm patiently waiting for a package to arrive in New Zealand via the GSP base in Erlanger, Kentucky. Several average responses from eBay CS is basically getting me nowhere, so I thought I would check to see if anyone else is experiencing delays to du...

I recently cancelled my billing agreement with Ebay Inc shipping using PayPal.

Got billed for the label that I was not going to use and did the cancellation with the service. Told by PayPal to talk to ebay shipping to reinstate but Ebay site is no help in doing this. I may want to use the shipping labels again at some point . H...

International shipping: I have 5 destinations checked but Italy (not one of them) just purchased

I have 5 countries selected for international shipping : Canada, UK, Germany, France, Japan & Australia so, inside my listing tool it says "Canada +5" Yet, when I go to the actual item page and click the shipping tab, it says 'ships worldwide' and no...

Paid for EBay postage and seller had to pay additional money to USPS

Hi! New to EBay here and have made a few sales.A buyer paid additional money for shipping and I purchased the postage through EBay, took the package to USPS, they scanned the QR code and sent the package on its way. The buyer just messaged me that sh...

Scammed by Aeropost user in Peru, eBay claimed I won the case, then rescinded and took my money

Made a sale worth over $300 recently, the address was for 1 Aeropost Drive in Miami, FL, who are a third party freight forwarder to Latin America. I wasn't aware of this until now; I did what I always do when shipping, scanned the eBay provided QR an...

Is GSP and Packlink international the same thing ?

Or , are they two different companies ?

How to get international labels on the SCAN form

Is there a way to ensure international labels shipped via USPS make it on the SCAN sheet? Thanks!

Bought a defective engine, INAD

Hello, I bought an engine listing said “low miles, plug and play, tested and running, 1yr warranty” engine arrived and its completely junk clogged like a brick, this same item was in a previous listing marked as sold, when ask the seller, he replied ...

Rate calculator and unsupported shipping services

I'm returning to eBay after several years away, and I'm trying to adjust my shipping policies to suit the services now available. I'm faced with a conundrum: Pirate Ship's Simple Export Rate offers uniformly better prices than eBay's International St...

Resolved! Why won't the ask eBay to step in button show?

I raised a return request a week ago, and haven't been able to work out return shipping with the seller.Under return details on my purchase history page, there is no option to escalate it to eBay.I have emailed them (not in a country that has phone /...

Choosing most suitable handling time for listing

I want to know the best handling time for listings from sellers in this community.

Package Tracking

What are the possible reason for the long delay in delivery ?

Dimensions and Weight now required for Listing to Show and be Purchased Internationally?

Hello- a buyer from Germany messaged me that an item he wishes to purchase is not allowing him to add it to his cart (an error message pops up) and no shipping price is showing in the listing. This item is listed as $18.95 flat rate in the USA and I ...