Shipping
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Resolved! Question on when to issue a buyer refund if Standard Envelope for Card package not received

I've used the eBay Standard Envelope for card service for more than a year and generally find it workable. This is the first time an item hasn't gotten to the buyer within two weeks and tracking says it is stuck in a USPS facility. According to the i...

What happens if an INR opens 30 days after?

I notice you can open an INR request 30 days atter and it tells you its not covered by MBG. just curious, if a buyer opened a request and its past this date, is there simply a close request button at that point?

User avatar by Trailblazer
  • 371 Views
  • 4 replies
  • 0 helpful

Shipping Freight

We have a dining room set, and my wife is keen on getting a new one. We want to sell the old set on Ebay using local pickup and/or shipping freight. NO Facebook Marketplace or Craigslist In the past, we would ship stuff via Greyhound, but I never lik...

How to get Canada Post tracking number to update on eBay?

I am a US based seller with a Canada warehouse to ship orders to Canadian customers. When I put in a Canada Post tracking number, it seems it never updates. Always shows "Tracking number provided" with no more updates even though some are already del...

User avatar by Adventurer
  • 90 Views
  • 1 replies
  • 0 helpful

priority coverage

I shipped an item Priority mail that was damaged. When I filed for a claim on the USPS site it came up not eligable

User avatar by Adventurer
  • 88 Views
  • 2 replies
  • 0 helpful

Resolved! Combined Shipping

A buyer wants to purchase 2 of my items and get combined shipping. She's never purchased 2 items from the same seller and I don't sell a lot on eBay so I've never sold 2 items to the same buyer. Neither one of us can figure out how to complete this s...

eBay’s “new” shipping policy with changes regarding INR’s

I’ve seen several threads regarding USPS delays, but I don’t think the majority of sellers are being affected - most of the issues seem to be at specific facilities. At any rate, I’ve been fighting INR’s tooth and nail with eBay since Easter and am o...

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User avatar by Rockstar
  • 5279 Views
  • 39 replies
  • 21 helpful

Combining items to save shipping fee's

Something has changed regarding combining items to save shipping fee's. I list all my items using auction and offer combined shipping . Suddenly that feature is no longer available. I contacted auction and they are aware of thew problem that was crea...

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