eBay

Regional Rate Box going away, Will eBay convert to the cubic pricing?

I went to ship a package yesterday, and discovered that the USPS Regional Rate Box A option was no longer available. When contacting Ebay Customer service, they informed me that USPS will no longer offer Regional Rate Box pricing, as of Sunday (1/23/...

I purchased a UPS shipping label for an item through the eBAY Shipping. Price different when scanned

I had an item ship to Brownsville TX, It was an original box for a maple town Critter set. No figures just the cardboard box. I shipped it flat. It weighed only 1 pound. I don't remember the exact dimensions however I did input that into the calculat...

Helpful hint #1 Packaging

Most sellers (mostly small time sellers) should always make sure to have adequate packagingBEFORE listing any items that require secure packing. Seller lists a glass vase. The glass vase sells. (Remember that Ebay requires you to ship item next busin...

USPS has stalled in delivery - But customer states there is damage with shipment

I have a strange issue - I sold an item 3 weeks back, and there seems to be a delay with the final delivery for the last 12 days, But the buyer has just sent me a message that the item was damaged; I'm baffled and thinking this is some sort of a scam...

Signature and Fed EX for items over 750$, Direct or Indirect? Does it matter

I notice now Ebay is defaulting to indirect signature for Fed Ex on domestic shipments over $750. In the past, this has always been DIRECT signature. (I have sold quite a few things over the signature threshold) Does it matter if its direct or indire...

Can you file a missing mail request for first class package?

The mail person at the post office said I could file a missing package request for a first class package with tracking, however when I went to the website and put in the tracking number it said it is not eligible for an inquiry, only for a postage re...

how to print a shipping label for UPS express global shipping

I have a customer who wants and has paid for UPS express global shipping, but when I get to set up for printing, there is no UPS option available. GRRRRRR

Buyer damaged item, wants to return it

The buyer wanted a refund before I sent it out to him, and I simply told him no I don’t offer refunds, which is what my listing said. And he tried to open a case when he got it, BUT, it was closed within 24 hours because he received the product, and ...

Buyer holding my shipping hostage until they receive refund from the post office.

I received a bowl from a buyer in over 20 pieces. I sent them several pictures and filed a case. They told me they were filing a damage case with the USPS on MY behalf and I'd get paid when they get paid. Seven days later I wrote them a not so nice n...

First time using GSP and wondering why on a few things

I sold an item and for the first time became aware of the Ebay global shipping program when I realized the buyer was in Canada but the shipping destination was Kentucky (and the long est delivery date/payout date!)I don't necessarily mind the GSP pro...

i want to change where i ship an item how do i do this

Post office refusing acceptance scanning packages

When dropping off our packages at the post office today, the local clerk informed me of a policy change with the postal system that they will no longer scan packages you give them at the service window during the holiday season and will resume on Jan...