Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

ebay in luxembourg

HHello I live in Luxembourg and have a commercial ebay account. I'm having a problem setting up shipping. what do I have to select in the policies? I get these two error messages.Shipping cost cannot be calculated since the item location is different...

Resolved! USPS SHORT PAID FEE

Anyone else got USPS SHORT Paid Fee charges today even for FedEx packages??... I got a series of charges totalling over $500 today...some as high as $85. Extra Charges even on standard USPS region A box shipments under 15 pounds. It just doesn't make...

eBay Standard International Label Issue

Over the last two weeks or so I've attempted to print an eBay International shipping label. There were 3 different parcels going to three different countries on three different dates. I know the drill and have done this many times, but all three labe...

Seller refused to ship paid purchase

Hi so I won a product on here and I was the only bidder on it and it said that i would only have to pay 15 dollars for shipping and then when the seller went to ship it to me he send me a message and was like you do realize it's like 60 bucks to ship...

Resolved! EMAIL received says to update my listing to International Shipping - I am already set up?

I received the email below to update my listings, but I have several listings and the bulk editor says that they are international shipping listings. I do not have time to go thorough all of them to make sure and everything I read says if I signed up...

ebay standard shipping how-to

just curious if anyone else has had any issues with ebay standard envelope delivery. i've had all kinds of issues recently with items coming back either completely destroyed on non-machinable and needing additional postage even though i've mailed 100...

Item not received requests.

Hello. I'm a relatively new seller and I was looking for some advice. I have received 3 item not received requests within days of eachother. I sent the items in the mail with standard ebay labels weeks ago, but the tracking never updated and 2 them s...

Resolved! Purchase USPS MM label Tracking # Not recognized by USPS

Early this morning I was printing up USPS MM shipping labels as usual. The postal carrier picked up the packages scanned them. I checked on eBay for all the tracking numbers showing carrier has the package except one. The tracking number when I put i...

Shipping charges on multiple items

Been on here 18 years and never had this problem until recently. Buyer buys multiple lots but shipping calculator only charges for one lot. Talked to an agent and they didn’t have a clue.

eBay failed to support seller

I posted and sold an item on eBay for over 700 dollars. The buyer said the wooden box the item was shipped in was broken on arrival and there was a scratch on the item. I apologize to the buyer for the damage and offered a full refund and to pay for ...

the madness continues

so this email just shows up from ebay "As a seller who is currently enrolled in eBay International Shipping, we’d like to inform you of a program improvement. eBay International Shipping was launched with lower item values. The new item value limit h...

Checked tracking for my buyer - it says “Your shipment is being returned due to issues encountered.”

Hi everyone, I was wondering if I can get some help with the eBay international delivery? So I sold an item for $650 for someone in Saudi Arabia. It’s a Dior advent calendar with makeup items, skincare, perfumes, candles, etc. i just checked the trac...

Is ebay international shipping still capped at $500?

I received an email today stating I would sooj be rolled into this program. About half my sales go international via GSP, and a lot of my items are over $500. Some as close to $2000 Does anyone know the current cap for ebay international the new prog...

I won an auction but highly suspect seller won't ship

I won an auction on 2/28 with for about 100$ under the buy it now option but still nearly 300$ and paid within 30m of ebay figuring out the winner. The expected delivery dates were from 3/3-3/7.On 3/3 my purchase screen still said "awaiting shipment"...

Why does ebay even allow a seller to charge more shipping that advertised?

I have been bidding with a seller that charges free shipping. At first this was fine, but today, out of the blue, they charged me 6.00 for shipping! I managed to speak to somebody in the ebay fraud department who told me they were breaking the rule a...