Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

EIS doesnt show any tracking on IOS mobile

I noticed this today. I sold an item via EIS and went to track it. I noticed it didnt even have the domestic tracking number even though I printed it from ebay. I double checked the desktop on my computer and the domestic tracking number is there. an...

Conflicting information between eBay Tracking and UPS Tracking Number. Is it a scam?

I bought an item on 4/11 and just receive an order update that my item is shipped tonight (4/13 8 pm). On the eBay tracking page it shows estimated delivery on Apr 19. But the provided UPS number showed another story: that my item was shipped on 4/12...

Resolved! If shipping ends up being less

Hi, If shipping ends up costing less than buyer paid because of a change in the box size am I in good faith responsible for reimbursing the seller for the difference. This has happened the opposite way at times when I have to pay more for shippping. ...

Postal Code? (Here in the USA where eBay is headquartered.)

Well after being laid up for months, I was kind of looking forward to returning to eBay. Aside from those ultra-annoying 'item specifics', I was trying to maintain a positive attitude as opposed to regretting I still use eBay. But, those [BEEP] came ...

Order ID 18-09929-76356 shipping details is not clear and promote listing error.

Dear E bay helper, My listing list for USA only. I used promote options on eBay. but Puerto Rico country a buyer bought my item. this item was canceled by me because no clear shipping address and wrong shipping country and not to other option for the...

Resolved! A buyer is being charged shipping multiple times for a variations listing? How can I correct this?

A buyer in Asia wants to order a few packs from 5 different card sets for a game. But when he adds them to his cart he is being charged shipping of $20+ for each of the 5 sets. I've never seen this before. Shouldn't they all be able to ship for like ...

Shipping labels printing setup for Dymo 550 turbo

Hello all New to reselling I purchased a Dymo 550 turbo the other day. The labels im using are the 30256 (2 5/16" by 4"). When I print the mailing labels the labels are readable but i feel like it should feel up the whole label? there is like maybe 1...

Can't we just be honest when it comes to shipping expectations?

"Ship by Apr 15 at 9:59pm PDTMake sure you ship your order within the handling time you specified in the listing.Estimated delivery date shown to buyer: Apr 15, 2023 - Apr 17, 2023"----------------------------You're so smart that you know that 99% of...

Tracking Info Error or a Real Issue?

I scanned in my packages using the self serve kiosk (during after hours) on April 9th and placed them in the collection bin. Tracking info reverted back to PRE-SHIPMENT after it originally stated USPS IN POSSESSION. No updates since 4/10, and I am ju...

Is it any wonder buyers sometimes get impatient.

Look at the screen shot, At the top it says “A tracking number was provided” and “tracking provided” which we all know is post office short hand for “we don’t have it yet” BUT then read the tracking from the bottom up. Not only do they confirm it is ...

Does USPS at least refund for the label when they lose a First Class package?

First of all I love the USPS and very rarely have any trouble with them at all (especially compared to the alternatives). I know that when I file a missing package search that doesn't get any results for a couple weeks, then I file a claim on the pac...

Ban FedEx & EBay if problem not corrected.

I have thousands of transactions on EBay with 100% positive feedback. I am now reluctant to buy where it will be shipped by FedEx. It seems EBay has a deal with FedEx and EBay actually acts as the shipper in FedEx eyes when the seller creates a shipp...

United States to Vietnam

How do I go about buying from ebay and having the item sent to Vietnam instead of to my residence in the US?

Resolved! Wrong Zip Code

Hello,I have a question about mailing a package that is going freight forward. I usually don't use an eBay label.I decided to walk my package to the post office and found out the address I am sending package to had the wrong zip code. My question is ...

How to opt-out of the new Intenational Shipping Program

For several reasons, this isn't going to work for me. Have they announced ways to not be a part of it? I received the email about auto-enrollment so I want to prevent this from happening.