eBay

Seller closed return. How can I ask EBay to step in?

Hello, a fraudulent seller on eBay falsely advertised ‘genuine’ Chanel shoes and listed them as a size 6. In our email chain he also said there would be 100% return guarantee if I wasn’t happy. However when they arrived they were a size 5 and NOT rea...

Regional rate shipping gone

Just found this out when a buyer told me that they could not make a purchase, the problem was that we had it set up with regional rate shipping that has been discontinued. First that I have heard of it

EIS is just not working?

We've been using GSP for as long as it's been available, in conjunction with business policies - and the GSP program has been basically error free for us. We've been rolled over into the new EIS program, but we have customers saying that now our item...

help please re: buyer from location I dont ship to

::sigh::I just had a sale and when I looked at the (last second) bid winner, I noticed they are from Chili. My settings are set that up that I dont ship anyplace other that USA. I know he could have a different shipping address but I wont know that u...

shipping questions for other sellers

I sell a lot of books, and occasionally I get a sale for Hawaii. Several years ago, I had a media mail package returned because it couldn't ship to Hawaii. I was out the postage and then had to send it priority. From then on, I have upgraded the ship...

Tracking a package with no tracking number

Sale of an item Parts or not working

I sold an an unused Smart Oven with condition of Parts or not working since it has damages on body . I did post only oven pics and didn’t mention anything related to its parts will include or not . I was planning to sell accessories separately. I Sen...

Exclusion destinations

Exclusion countries shown in my account have all been changed and I can no longer send to Europe, only USA.I try to correct the age but the page does not refresh

International shipping using Ebay's shipping program

I recently sold a pre-owned hat to a gentleman in Toronto, Canada. The UPS label that was generated by Ebay said it was going to Glendale Heights, IL which I found out was the shipping hub that Ebay uses for that part of the upper midwest and Canada....

Pick Up and Shipping Services

jmow1850 Explorer(756 feedbacks ) View listings ‎03-24-2023 02:05 PM When a seller lists an item as "Local Pick Up Only" are there services that will pick up the item at the seller's location, pack and ship it, or at least pick it up and take it to a...

Voiding a label. USPS 28 days, ebay 5. Why the discrepancy?

It seems to me that having paid for a label which I can't use (for whatever reason) I should be able to void the label and be refunded for the unpaid postage within the USPS official window of 28 days. What is the reasoning behind ebay only allowing ...

Trying to schedule Post Office Pickup and get message: Service is currently unavailable

Does anyone know why this might be? I'm trying to schedule a post office pickup for tomorrow and I am getting a message on the USPS website that says: "This service is currently unavailable.We apologize for any inconvenience this might cause." I'm ju...

Ebay Standard Envelope Shipping

I have a customer who is very angry that her item hasn't arrived yet. It was shipped March 9th, USPS First Class. I purchased an eBay Standard Envelope with tracking number-ESUS134*******. I called the local post office and was informed the tracking ...