Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Shipping

I see that the USPS regional A have been removed from shipping services? Any reason why? This service is really helpful and now costs about 2-4 bucks more per package

Something went wrong and we were not able to generate the label. eBay Envelope Shipping

Looks like there is a system wide issue for eBay when trying to ship eBay Envelope. Talked to support and they said their techs are looking into the issue and estimated fix time is 60 days!

Resolved! Calculated shipping cost displayed to buyer

I just noticed that the cost of calculated shipping displayed in a listing isn't always the lowest one For instance:I have 3 choices in my policy, so here is an exampleUSPS -$30FedEx - $25UPS - $20 When you bring up the listing it shows the price as ...

BIG PROBLEM With New Global Shipping!!

There Is A Big Problem With The New Address For Global Shipping, Packages Are Not Arriving, I Currently Have 3 Orders That Have Been Sitting For 5 Days Or More, & Are Only About 40 Minutes Away From Destination, I Called My Manager At My Post Office ...

USPS tracking said delivered, but buyer said the package never arrived and wanted a refund.

The buyer said that the item never arrived and wanted a refund; however, according to USPS, the item has been delivered. The item shipped via Priority Mail. How should I resolve this situation? Can I file a claim with USPS for missing/lost mail? Than...

Post Office Scan

I mailed three packages Yesterday 1-24-23, all are showing delivered today, all are being sent several states away, buyers are confused. The post office scanned the packages as delivered to PO box instead of the actual scan, so they now show delivere...

Ebay only flaggs you if you fail to upload TN with correct Orig_State and Dest_State

From what I read, I feel that this is the right assumption. Ebay doesn't care if your residence address is from an outside-US country, ebay doesn't care if the exact city of item location or buyer's location in TN doesn't match (you can in the end ag...

Ebay shipping needs to add Priority Cubic for discontinued Regional rate

USPS website says it is discontinuing Priority Regional Rate A,B boxes Jan 22,2023..Bummer..Ebay has already discontiued 4 days early.. USPS suggests Priority Cubic mail as an alternative..Why is ebay not offering this option?

Fed ex shipping label thru ebay... billing is way higher than originally stated!!

when shipped fed ex quoted $88. then they bill a few days later and debit your account for $345. !! had "misc. surchage...$170. " misc. surcharge 2" $120. "fuel surcharge" $45. does anyone know how to find account# ?they wont talk to you in person......

Friend bought an item from me, puts in the wrong address, stuck in limbo and now wants a refund

So I have a friend that wanted to buy the last Mr. Men figure for her collection. I was able to save her the last one last year. But the problem is that she just moved and forgot to change her address just before buying. So USPS had to forward the it...

Shipping cost for valentines and 1-3 ounce items

eBay was no help on this so thought I would try here. How are sellers selling Valentines for .99 and making money when they have free shipping? First class starts at over $3.00. And because it’s not a postcard we can’t use the eBay standard envelope ...

Resolved! difference between parcel select ground and economy shipping?

when you are creating your listing under shipping options there is, under the Economy Shipping section, these two USPS shipping methods offered : parcel select ground and economywhat is the difference between those two? I know retail ground is for wh...

Combined Shipping For International Sales

Is there any better way to combine shipping on multiple items wanted to buy customers in foreign countries? The only trick I'm aware of is:1. Work with the buyer to have the full list of items and the prices they offer and I accept.2. End listing of ...

USPS claims underpayment for shipping label.... no way

How many of you have gotten these emails recently and how did you handle it? I know the items I sent were correctly weighed at under 4oz but they claimed one was 9oz and the other 14oz. Charged me about and extra $3 total so money is not the issue, i...

Resolved! Seller on the hook for undelivered item shipped via eBay Global Shipping Program

Hi All, I sold an item using the eBay Global Shipping Program and I shipped it to the eBay hub in California as directed by eBay on the shipping label and it was successfully delivered. A month later, the seller reaches out saying it hasn't reached t...