Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

USPS supposed to be returning package to me on May 9... zero tracking progress & no package

I started this thread at the time: https://community.ebay.com/t5/Shipping/USPS-attempts-delivery-then-quot-available-for-pick-up-quot/m-p/33742366#M447349 Right now the last tracking post is on May 9 : PACKAGE RETURN NOTICE GENERATED I've had no mess...

Package got shipped to an address I've never used

Hello, so I am a buyer and have recently bought something which was expected to arrive yesterday. I got a notification saying the package arrived. However when I look at where it is shipped to I notice it is shipped to an address on the other side of...

USPS Short Paid Fee

Hi! Can anyone give me some insight to a USPS Short Fee charge? There is an adjusted tracking number and a Rev Issue Id. I know what the Rev Issue Id is but what about the adjusted tracking number? I'm very confused. Thanks!

ebay International Shipping - Different shipping quotes dislayed by ebay for the same item

Hi, Whenever I am watching any item available for international sale, eBay also displays the shipping cost through its International Shipping. The same shipping cost is displayed under 'Shipping, Returns & Payments' tab but when I click 'Contact Sell...

Shipping item with postage stamps, no tracking... Tacky, Taboo and lopsided policy...

I understand people's need to ship small items with a postage stamp to get the best price and under different circumstances I would not care one bit. HOWEVER, ebay punishes you for not using tracking data... SO for sellers who care about their rating...

Q code

Hi,I haven't sold anything on here in years and recently sold an item. I had no idea of the label purchase, when trying to click Q code to send it, I couldn't so I bought the label. After that it rushed and said I shipped item, and has a the tracking...

EIS Fees are insanely high, and customer service has no explanation except that is the system!

So I sell stamps and ship usually in a plain white envelope, using first class mail, insured by the APS as a member. Not a big deal, charge a buck or so more than the $1.40 first class international forever stamp, all well and good. So I printed thre...

Resolved! UPS "ePackage" email - scam or legit? (I am expecting an email from them but...)

To start: I am expecting an email from UPS. Filed a claim 2 days ago. But I don't want my stress to leave me vulnerable. The email is as follows: Hopefully I'm not the only one who thinks it looks sketchy. Whats an ePackage? Why refer to an email as ...

Feedback on undelivered item

I received an email from eBay insisting that I need to to leave feedback for an item I bought. I left positive feedback for the item. It has been less than a week past the expected delivery date. It turns out that due to eBay's insistence, I left fee...

Wrong address

I was,told by ebay to contact you about delivering my trench coat .please could you deliver to #removed#

Returns

A buyer needs to return an item because it doesn't fit. Buyer asks me to send him a shipping label. I went to eBay page on returns and it lists a process for buyers to go through and get the label from eBay. What is the most effective way to help my ...

Resolved! I sold two items to one person and could not print the second shipping label

Things that I do not understandToday I sold two items to a person when I go to print the shipping label it only showed for one itemthe buyer paid for two labels and e bay only showed me one label to printit was not shipping combinationI had to spend ...

Signature confirmation requested by buyer post payment

Hi all . I've never run into this issue as a seller, so I'm hoping someone can enlighten me in a timely manner. I just sold a lot of vintage buttons & after the buyer paid she requested that I add signature confirmation. Unfortunately, I'm only a sma...

I can't get Ebay to calculate the correct shipping

I want to set up calculated shipping so Ebay can calculate the shipping for me. I cannot get it to work right.Under Shipping Preferences I have "Calculated Shipping Rule" --> Combine All WeightsUnder Promotional Shipping Rule I have it set to give fr...

Your new and current eligible listings will be upgraded automatically - NO-NO-NO!

Just got this notice - "eBay international standard delivery is being upgraded to eBay International Shipping." That's nice but we never used the first one and will never use the new one. "All eligible sellers will be migrated to the new program..." ...