Shipping

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Is it okay to ship internationally?

(pandemic COVID-19) More counties were once under lock-down, but it's fine now. Can we deliver the package quickly now?

Combined Shipping in Listings

I have not added any shipping preferences in listings for years as I barely use ebay to sell any more. Now I am trying to list items and combine shipping on the listings page but I can't seem to figure it out. I went to my shipping preferences and ch...

Help

How do I contact a human, please? I have sold and posted an item (wiith proof of posting) which is still being described as needing to be dispatched… this is preventing me from advertising similar items… HELP!

Resolved! Small Glitch on Weight of Package on Listing Page

For about the third time my listing page deleted the ounces I typed in and left the pounds of a package. This is not great since I have no handling fees so am paying the fees on the shipping and I was surprised to see that you can have a 5 pound pack...

Resolved! Shipping in the product box

Do any of you ship large items that are in their original boxes, IN their original boxes? For example https://www.ebay.com/itm/314256861658?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=ssqdkq-gtd-&sssrc=2047675&ssuid=ssqdkq-gtd-&widget_ver=artemis&...

shipped an item with a signature required upon delivery & customer never received item.

I shipped a $60.00 item to a customer with a signature required upon delivery. customer never received the item, I had to issue a refund and the customer. And I filed a missing mail thru my post office and they said that the last known location was m...

Item not in box

I ordered jewelry,star of David from Isreal. The seller has excellent ratings. My package arrived in US and they was an empty box inside. I don't know if I should tell police,USPS police or what? I have no idea if it was not ever put inside by seller...

Experience with Simple Export Rate

So I sold an item to a customer in France. It's over $150. The order detail does say: Tax DetailsFRxxxxxxxx - Import VAT Paid, excluding duties When I use Simple Export Rate (from PirateShip) to create a flat rate label, it does ask me enter this tax...

FDA Solution Should be Provide by Shipping Partners to USA

FDA Solution Should be Provide by Shipping Partners to USAas every big or small seller focused on selling. if EGS or Shipping Partners take responsibility to clear FDA Customs (USA) responsibility Seller can be more focused on Selling rather then aft...

Resolved! Combined Shipping rule

Hello Everyone I would like to set up my shipping rule but can't figure out how. I offer FREE shipping for multiple purchases. If the buyer orders multiple items, they only pay the highest shipping cost. For example, if 3 items have different shippin...

What happens if buyer doesn't pick-up the item?

Sold an item for $1,200 and sent it with signature required. It's been 10 days since it arrived at the sellers post office and at day 15 it will be returned. The buyer hasn't said anything about changing his mind or wanting to return the item. Is it ...

USPS tracking says they weren’t allowed access to eBay’s authentication facility

I have an order of sneakers which are going to be authenticated by eBay’s partners, they've stated on their site that the facility where they authenticate items is located in Las Vegas, NV. USPS tracking shows the message stated in the subject line a...

are these legit Nike Rewind Bulls Shooting Pants?

Really not sure about these pants right here can you tell me if they’re real or authentic?

Resolved! Item arrived damaged buyer says not responsible ? Now what?

Purchased an item which arrived damaged, contacted the seller to inform them of the situation. It appears the items was damaged in transit as they have photos of the item intact before shipping. They stated 'do not return item, submit an insurance cl...

Changing or Removing Tracking Numbers while Return Case is Open

How Do You Change Tracking Number In System? - The eBay Community I just had a seller remove a tracking number (obviously a space holder only) after I opened a not received case. It's been almost 30 days, and I can elect to have eBay step in on Tuesd...