Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! New EBAY International Shipping

Hello Sellers: I just received an email from ebay saying that I have been automatically opted into the new international shipping. It gave instructions for opting out, which is what I wanted to do. I followed the instructions and it said then that I ...

Beware: PirateShip Hidden Fees

I use Pirate Ship for heavier packages because they can let you ship USPS Ground Parcel which is cheaper than the other options-but it ONLY works for packages over 2 lbs. I mysteriously was charged $5.15 today and I could not tell why. I did some res...

Export requirements for shipments from Peru

I recently purchased an item that will be shipped from Peru and the seller has contacted me to say that customs requires my phone number and email address. Is this standard procedure?

Recieved an empty box - buyer claims I'm lying or it was opened and stolen in transit

I ordered a camera lens from a seller and it was posted with Evri, the parcel arrived yesterday, but when I opened it, there was nothing but an empty box in there with some packing paper. I Immediately informed the seller, with photos of the empty bo...

Resolved! Shipping Auto Calculate feature wrong

I put in the *correct* box size and weight when I listed an item. That item sold yesterday and the buyer selected usps parcel select for shipping. But, she paid $3 less than what I paid for the label. Everything is the same --- same box size, same we...

Ebay International Shipping No Sure That it's Working

How I've always done the shipping rules is by creating the Shipping Policies. So I changed my default one with the new ebay international shipping. Made it so the buyers had to pay and the costs varied. So today I get 2 orders. Both buyers were not c...

EXCLUDED SHIPPING LOCATIONS

I have some items that I sell that I don't ship to US Protectorates like Puerto Rico, etc due to the weight of the merchandise. I just listed some yesterday, and low and behold, a buyer from Puerto Rico purchased it. I thought perhaps I had failed to...

Insufficent address reship

Buyer wants package reshipped , to request payment via PayPal, I don t have PayPal. what do I do?

USPS Priority Mail reduced prices?

Hello,Just notice the shipping costs for USPS Priority Mail are now lower. There is not any announcement from Ebay.Is this glitch or is it real?

Buyer refused shipment.

The buyer has not contacted me yet, however, UPS just gave me back my package. I have searched and I've read that people will typically refund the buyer minus return shipping cost. Shipping costs around $8, However, I heard if you do a partial refund...

Can Someone Clarify A Shipping Policy "Domestic Shipping Only" To Avoid Policy Violations

Can Anyone Verify, To Set Up A Shipping Policy That Only Allows Shipping To Domestic Addresses, Do I Have To Select "International Shipping : No International Shipping" And Also Exclude All Countries By Checking Each Box, Or Is Selecting "Internation...

Resolved! Buyers charged too much shipping using calculated shipping costs.

I just made a sale and my listing had calculated shipping. Ebay charged the buyer 26.70 shipping yet when I print the shipping label my charge was only 15.74 This was for UPS which the buyer selected. A previous sale using calculated shipping charged...

new international shipping program weight quote verses actual

I just sold my first item through the new international shipping program, and it raised a concern for me regarding shipping weights and measurements.Since sellers get a discount through eBay for domestic USPS First Class Mail (and others), and I ship...

Shipping

Just accepted offer, my policy is no shipping outside US and it appears the ship to address is a freight clearing warehouse in US( Lots of high good feedback , misc feedback items). My item is a collectable commemorative pocket knife and maybe prohib...

Bayer

what can i do. i put the item on ebay for local pickup someone bought it and asked me to send it so i sent it to him and he never gave me back the money. an insult to me. I have never seen such a dishonest person.