Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Shipping to Mexico

Hello there!A few days ago (Dec 16th) I bought an item, it has been til recently that I discovered there is a possibility that my item couldn't reach its destination (Mexico). Item is still on hold in Kentucky. I was wondering if there is any chance ...

Resolved! Clarify on Ebay shipping calculator - dimensional weight

I don't often ship items subject to dimensional weight. Does the Ebay shipping calculator figure the shipping costs based on the dimensional weight rate if applicable? I searched previous posts and some say yes, and some say no and put in the dimensi...

refund

I have a customer that purchased a figurine from me, I shipped it double boxed and put "fragile" stickers on all six sides and circled stickers with a black marker, she received the figurine broken and notified me, I told her it was insured through U...

UNABLE TO COMPLETE INVOICE

I have sold an item and am delivering from the UK to the USA. I have chosen to use Royal Mail International Tracked and Signed, and inserted the value in ££. I have then applied the same value as a discount (as I sold postage included). BUT - I canno...

Resolved! ebay standard envelope

how do i set my listings so that ebay standard envelope shipping is available but once the buyer goes over the limits it switches to a standard shipping.

Shipcover insurance for lost shipment question

So I sold an item recently and dropped it off at USPS with about 10 other sold items. All the other packages get delivered just fine, besides one. Now 2 weeks later, it still says, "Shipping Label Created, USPS Awaiting Item" I know I dropped them al...

Incorrect Shipping Address

I was very new to eBay but had an account for a long time. I sold an item and the buyer wanted a refund, I issued the refund but my address for my account was my old home I no longer live in. I’m almost certain it was delivered there because the buye...

Shipping to Germany and LUCID

I was under the impression that Sellers who have not furnished a LUCID number to ebay would be blocked from selling to Germany. However, I just received an order from a Germany through the Global Shipping Program. I contacted the help desk to ask if ...

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