Shipping

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what is OSM Worldwide

A book I bought shows that OSM Worldwide was used.It left Grand Rapids, MI on Oct 22.Then went to Glendale Heights, ILThen went to York, PAThen arrived at Aston, PA at 6:08 am on Monday Oct 26.It has been sitting there since with no movement.As I wri...

Resolved! Can't ship stickers in standard envelope??

Recently started selling stickers and thought I'd be able to ship them for 50 cents. I'm making almost nothing on my sticker sales because I have to ship them First Class. Can I not use the standard envelope for stickers or is there a different categ...

Ebay Won't Honor Buyer Money Back Guarantee

I purchased an item that was described as working and in good condition. When I received the item, it was dirty, damaged, and definitely not working. It would not even turn on. There was no way this item was ever working, and the seller knew he was s...

Well, it’s a new year and, as usual, new postal rates are coming soon (Jan 23).

So we are about to be inundated by raging posters who seem flummoxed by the well established pattern of predictable yearly increases. They’re doing WHAT? (raising prices)AGAIN!!!! (yes)When will it end???? (never) To paraphrase George Santayana “Thos...

Does anyone know how to get all your shipping prices for the last year for taxes

I am trying to figure out my shipping for last year, mostly for tax purposes . Is there a way to do that on eBay or do I have to go through PayPal. Thank you in advance

I want to exclude Sudan & Burma as places I do not sell or ship to. How do I exclude them?

Lost package from fedex

I been contacting the seller letting them know that they need to contact fedex cause they lost my package no reply from seller I contacted fedex today and they open a case and for seller to reply to them so I can get my refund

FedEx Returns Package Reason Shipper Request

Hello, FedEx Returns Package to me before delivering, Reason Shipper Request, this was sent to the valid address on buyers eBay account, I don't know who FedEx is referring to as shipper but I know I did not request return. As usual eBay Told Me to C...

ebay Customer Support

I am using the category of Shipping but in reality it should be "Tracking". I have an issue that I am not able to see my last purchase in "History" I wasn't able to use the tracking option because my product wasn't displayed on my history. I bought a...

Resolved! Service Manual via USPS Media Mail

I shipped out service manual for a YALE fork truck today and my option for Media Mail was not allowed. it was blocked out and I was forced to use 1st Class. It was a free shipping listing and I lost out on like .80 cents. Service manuals are allowed ...

Item shipped through the Global Shipping Program not arriving at buyer's address in United Kingdom

I have been communicating with a person that I shipped a small parcel to through eBay's global shipping program over a month ago. I shipped it in a timely manner. Tracking keeps showing it got through customs and is 'out for delivery'. It appears fro...

USPS AND DELAYED PACKAGES.

Ok am I the only one who has had some packages take an extreme amount of time getting to your buyer? With that being said i had a disgruntal buyer when his package was not there yet amd opened a case against me. So i refunded him. Now what the hell h...

Resolved! First time getting a buyer that wants to return an item: advice please?

Hello eBay community, Just now I got my first return item request. I don't accept return requests as a seller because I mostly sell smaller lower value items and the shipping costs in general are easily half of the item value. So it doesn't seem wort...

Over charge for shipping

New seller here. Just made my first sale but the shipping label cost $3.00 LESS than what the buyer paid for shipping. Why did this happen? I used "calculated shipping" in my listing. Should I refund my buyer the $3.00? If so, how would I refund this...

Combined shipping for three items in a small flat rate box

I have listings for three small items that I ship using a small flat rate box. I have a customer who wants to purchase all three items and is being charged the $8.10, three times. How do I "adjust" the listing so he is charged one time? ( All three i...