Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Original estimated delivery window before tracking number added.

Is there a location that shows the original estimated delivery window after you add the tracking number? Once the carrier provides an estimated delivery date does it just get over written and there is no location to know what the original window was?

Ebay international replacing global shipping program?

Wait what? I saw the FAQ here:https://www.ebay.com/sellercenter/resources/seller-updates/2022-fall/shippingThere are a number of benefits to using eBay International Shipping, including protections through eBay Money Back Guarantee cases:If an item i...

Media Mail for Photographic Slides

I'm interested in selling my collection of photographic travel slides. The regular USPS shipping is quite high depending on the weight of the box.However, I see other sellers using Media Mail for their shipping of photo slides.According the USPS, sli...

I just filed an insurance claim with the USPS

Has anyone had experience and/or success with filing an insurance claim with the USPS? I have my doubts that filling out all the paperwork will be worth it. Because in the past they denied my claims.

Have shipping costs been renegotiated?

Just wondering, because the first item I am shipping out this morning is a pair of shoes, going from California to Utah. They weigh between 2-3 lbs. (2 lbs. 8 oz to be precise) inlcuding the box. Well, the shipping cost label is $7.20 for USPS Priori...

Resolved! Global Shipping Program Not Charging MY Shipping

I'm not sure why eBay can't get this stuff right. It used to be when I sold something through the Global Shipping Program, if I had shipping charges for that item, the customer would get charged for shipping. All of a sudden several months ago I noti...

USPS Shipping Adjustment Scam

I have been selling the same items using the same packaging for 10 years. Beginning this month, USPS has starting cost adjustments to my shipments based on package weight. These adjustments are wrong and this is fraud. I received an underpaid adjustm...

Click and Ship USPS getting commercial rates

Just got this email from USPS:Hello Click-N-Ship® Customer, Thank you for shipping online with USPS.com®! USPS® will soon be introducing Click-N-Ship Commercial Rates (lower prices for creating your own labels online) to all USPS customers who use ou...

Playbills and media mail

Howdy! Are antique or vintage playbills eligible for media mail? They contain advertising in them, but they are very old publications. thanks

Has anyone successfully submitted a damage claim to USPS and got paid? How did you do it?

I currently in the midst of appealing a claim with USPS. With regard to damage that's irrefutable since the box was totally damaged by them. The reason they are denying my claim is due to insufficient evidence of value. " For internet transactions co...

Where is the Refund Page?

Where do I find the refund page?I somehow charged a customer more than the printing label said to. I now want to refund her.

Delivery status

I have questions about items that have been sold, shipped, and delivered but are still not marked as being delivered. Can anyone on here tell me what I need to do to get this changed to delivered. The customers have all received their product.

Ebay standard envelope not being delivered

I send alot of postcards through eBay standard envelope, I have noticed some that were supposed to be delivered by now, don't show delivery, it still say label created but no movement...I haven't heard from any buyers saying they never received item,...

Buyers Address Rejected Because Line 1 Exceeds 40 Characters

I use the Ebay Standard International shipping service. I have had 2 orders from Mexico reject the buyers address because Line 1 exceeds 40 characters. As a work around, I moved some of the information to Line 2. But I shouldn't have to fix this at a...

Anyone ever had this sort of shipping issue before?

This shipment got where it needed to go pretty quickly, but the address looks like a street address and not a locker. It shows as delivered but then after the delivery scan, shows out for delivery again. I figured it was probably a glitch but wanted ...