Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Selling similar items yet shipping cost is more on one?

Hello! I have three old laptops up for sale, similar weights and dimensions, etc. One of them however comes up with a higher shipping cost than the others, including one that is heavier and larger. I can always just refund any buyer some of the shipp...

Buying UPS labels-NON ebay item

I think the answer will be no, but here goes...Can I purchase a shipping label for something I did not sell on ebay (or sell at all) and get their reduced rates for Ebay purchases?

Discovered I was enrolled in eBay Internat'l Shipping (eIS)

Today while using sell similar to list items I saw that eBay had enrolled me in eBay International Shipping (eIS) though previously I had excluded all foreign countries. I followed eBay instructions to Opt out, mainly because I don't consider eIS rea...

Resolved! Is anybody else having problems with their saved shipping business policies when listing?

We have our shipping policies set with unique names, however, no matter what we select, the policy reverts to a calculated policy. This started happening on the 21st with all of our new listings.

Marked wrong item as shipped now I can't print a label.

I cannot ship the item because I don't have the buyers info. Once I accidently clicked marked a shipped, eBay blocks me from sending it because I don't have the users information. How many others have had this same problem yet eBay lets us all stub o...

USPS supposed to be returning package to me on May 9... zero tracking progress & no package

I started this thread at the time: https://community.ebay.com/t5/Shipping/USPS-attempts-delivery-then-quot-available-for-pick-up-quot/m-p/33742366#M447349 Right now the last tracking post is on May 9 : PACKAGE RETURN NOTICE GENERATED I've had no mess...

Package got shipped to an address I've never used

Hello, so I am a buyer and have recently bought something which was expected to arrive yesterday. I got a notification saying the package arrived. However when I look at where it is shipped to I notice it is shipped to an address on the other side of...

USPS Short Paid Fee

Hi! Can anyone give me some insight to a USPS Short Fee charge? There is an adjusted tracking number and a Rev Issue Id. I know what the Rev Issue Id is but what about the adjusted tracking number? I'm very confused. Thanks!

ebay International Shipping - Different shipping quotes dislayed by ebay for the same item

Hi, Whenever I am watching any item available for international sale, eBay also displays the shipping cost through its International Shipping. The same shipping cost is displayed under 'Shipping, Returns & Payments' tab but when I click 'Contact Sell...

Shipping item with postage stamps, no tracking... Tacky, Taboo and lopsided policy...

I understand people's need to ship small items with a postage stamp to get the best price and under different circumstances I would not care one bit. HOWEVER, ebay punishes you for not using tracking data... SO for sellers who care about their rating...

Q code

Hi,I haven't sold anything on here in years and recently sold an item. I had no idea of the label purchase, when trying to click Q code to send it, I couldn't so I bought the label. After that it rushed and said I shipped item, and has a the tracking...

EIS Fees are insanely high, and customer service has no explanation except that is the system!

So I sell stamps and ship usually in a plain white envelope, using first class mail, insured by the APS as a member. Not a big deal, charge a buck or so more than the $1.40 first class international forever stamp, all well and good. So I printed thre...

Resolved! UPS "ePackage" email - scam or legit? (I am expecting an email from them but...)

To start: I am expecting an email from UPS. Filed a claim 2 days ago. But I don't want my stress to leave me vulnerable. The email is as follows: Hopefully I'm not the only one who thinks it looks sketchy. Whats an ePackage? Why refer to an email as ...

Feedback on undelivered item

I received an email from eBay insisting that I need to to leave feedback for an item I bought. I left positive feedback for the item. It has been less than a week past the expected delivery date. It turns out that due to eBay's insistence, I left fee...