Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Columbus ohio usps

What's going on with Columbus ohio usps My last two purchases have gotten stuck there

Why Shipping is High?

I got a gift card and gave it to my wife.She bought 2 - 21 ounce cans of Ajax from 'A Company' ( prefer not to name the platform but you can guess who it is) among other things mailed separately.The 2 cans came in a bag in a box...Price was under $8....

Have you heard about the time when, the mail man was throwing away the mail in a dumbster?

The mail man was throwing the mail and packages into a dumbster rather than running the delivery. Have you heard about it before. I have lost thousands of dollars because of lazy mail men myself.

What is a Large Envelope / Flat and how do you buy the label?

We see all the time sellers offering First Class Mail / Large Envelope shipping on their listings without knowing what that means, then running into problems when the item sells and it's time to ship. USPS divides mail into 3 types: Letters, Flats, a...

Resolved! I Was Charged Twice For 2 Shipping Labels, How To Get A Refund?

I recently sold an item on eBay. The first time, I created a shipping label but with the wrong info, so I recreated a new label the second time. I just received my payout, and the payout shows I was charged twice for the shipping label; however, I di...

Shipping label size

Good morning. I recently bought a 4x6 label printer for my ebay business. I don't know how to change the settings for shipping so the label will print on a 4x6 label as opposed to a standard sheet of paper like I have been doing. The instructions say...

Ebay Asia Management - Are you there?

If anyone from Ebay Asia Management is there - can you please look into how Ebay Hong Kong is being managed? A couple of months ago, we were forced to use UPS shipping when shipping from HK to US customers Now, we are only allowed to use SpeedPak for...

false shipping

seller ships item that buyer bought to a different name and address, but somehow gets tracking to show that package was delivered to right name and address...buyer does not get item they bought and can't get a refund because tracking says it was deli...

New Shipping Restriction: Only SpeedPAK Allowed for Sellers Without Account Managers

Hi everyone,I am a seller based in China and have been with eBay for 7 years. Recently, I contacted eBay customer service regarding the shipping policy update, because I wanted to continue using China Post for some of my orders.Here is the reply I re...

my order is missing this make 3times

they keep sending my order to wrong house .so far I been looking and waiting .they take pictures but its not my address im praying that im not scam.i tried severall time to contact embay nothing is happening so far I need help

UPS 2nd Day Air expected delivery date

I shipped a package to a customer via UPS 2nd Day Air because the expected delivery date on eBay showed Saturday, Sept. 6. Well, it appears that the UPS staff in Sulphur Springs, Texas, doesn't work on Saturdays, so the package, which arrived there a...

Double bill for shipping label?

How do you dispute a charge to your account? Shipping label purchased and completed on 8/17 then recharged on 9/8 for same label. It was for a return.

Resolved! Pickup fee on business policies not showing on actual listing?

In the shipping business policies, I put there is a $25 fee for local pickups but when the item is listed, it says Free Pickup not registering the pickup fee on the listing. Is this a glitch happening on your listings too? Or am I doing this wrong? I...

Screenshot 2025-08-20 at 12.43.11 PM.png

Edit envelope size

Is there a way to change the size of my envelopes besides at the end of listing or when purchasing labels? I tried to do it in shipping preferences and business policies but didn't see the option to do so? I really don't want to edit each listing ind...

USPS No More Saturday/Weekend Transit

Yes USPS will accept your packages and mail on Saturdays, but it now sits in the post office till Mondays, or in this case being a holiday weekend till Tuesday. Its apparently a national cutback, rotten for the money were all paying and then nothing ...