Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Edit envelope size

Is there a way to change the size of my envelopes besides at the end of listing or when purchasing labels? I tried to do it in shipping preferences and business policies but didn't see the option to do so? I really don't want to edit each listing ind...

USPS No More Saturday/Weekend Transit

Yes USPS will accept your packages and mail on Saturdays, but it now sits in the post office till Mondays, or in this case being a holiday weekend till Tuesday. Its apparently a national cutback, rotten for the money were all paying and then nothing ...

Lost package by USPS CANT FILE claim on usps

I shipped the item via eBay. USPS , USPS lost five packages in 2025 for me and we only few months in new years, and I sell less than 60 packages so far this is ridiculous last year. I had only one lost package, when I go to USPS website to file a mis...

Package Delayed for Postal Assessment

Hi everybody I am posting because I have been having some problems with the USPS shipping a package for the last month or so. I sold an item late July and by early August there was no tracking updates. It still hadn't updated weeks later so I put in ...

Shipping to UK using GSP?

Hi, I'm a UK buyer thrying to purchase an item from a US seller. Seller has sent me an offer, I go to check out and get an eBay message saying that seller does not ship to the UK. Seller says he thinks he does. I check the list of countries and I see...

Resolved! Shipping method drop-down box: Why can I not correct media rate shipijng to USPS Ground? What's up?

I have listed a number of things suitable for media rate. I also have some items goping at USPS Ground Advantage. Somehow, the Ground Advatage shipping shows up on the item listing as media rate instead. Every time I try to correct it I get nowhere. ...

Seller No Longer Registered

So around 10 months ago I purchased a car battery and 2 weeks ago it went bad on me. So I tried getting a new one through the actual battery company and so I went to register it but the battery had already been registered (I'm assuming the seller). I...

Resolved! question about combined shipping

HelloMy question is about combined shipping.If someone buys two batches from me, can I create one shipping label for both? With the same tracking number? Or do I have to create two shipping labels with different tracking numbers?Why, when I print the...

Fedex has lost 50% of packages.

I am talking about both receiving and sending. FedEx has lost 50% of the violin bow packages. In the other 50%, 50% of those have been broken in half.

Questions about Box Dimensions and Weight?

From what I understand, the dimesions printed on the outside of the box are the inside dimensions, so I should add 1 inch to each dimension when listing my item? I've seen people on youtube give tutorials and they never mention this and just put the ...

UPS shipping scam of adding fraudulent charges with no proof or justification

I know that their shady auditor makes his salary by 'finding' enough errors to cover his paycheck. After over 40 years of shipping their adjustments have gone from never to every third shipment. Their fraud game has gone too far. Wondering if anyone ...

Straw hat slightly bent from shipping

I sold a straw Ariat hat and just received message from buyer that it was damaged. Since it is a straw hat could it not just be expected to shape in back into place? I used USPS ground advantage so “damaged” packages are supposedly covered up to $100...

Unable to purchase camcorders shipping from the US to EU?

I'm trying to buy some old VHS camcorders (without batteries) and import them to Germany.. for >any< listing, when I'm at checkout I get a "Unfortunately, this seller won't ship this item to Germany - Update your shipping address and try again."So.. ...

Resolved! FEDEX damage return

First time using Fedex on a package rather than Post office with Ebay and I'm not a happy seller/I shipped a figurine valued at $60 with shipping cost of $12.41 and the buyer notified me that it came broken. I told her I need ed a picture of the dama...

International post from the UK

Hello everyone, is there a way to signal sellers from the UK to ebay, or indeed the law for trying to scam buyers for imaginary import taxes? Some unscrupulous sellers add a mythical tax for "customs tax" "import tax", even when the sale price and tr...