Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Sold an item. The calculated shipping cost shown on the item differs by nearly 40%

Hey all,I saw a few similar posts when trying to find an answer to my question, but they all seemed to differ slightly. I listed an item (286476721273) that sold today. The buyer paid $18.40 for UPS Ground service. And if I go to the original listing...

Shipping Stamps

I sell stamp and ship up to 5 stamps for $1.00 using Ebay envelopes for shipping, Ebay limits up to $20, but sometimes the total cost is more than that, How can i add a second shipping such as USPS ground advantage to my listings so Buyer pays correc...

Issues with shipping poster tubes!!

Is anyone else experience issues with shipping poster tubes through USPS lately? I've been shipping art prints through them for many years. My tubes are not very large, generally 13 inches long with a 3 inch diameter. I always shipped them using Firs...

USPS is either slow in delivering or sometimes routing the package to wrong direction

I am experiencing often for last couple months that the packages sent through USPS are either routed to wrong direction or its being very slow in transit without any explanation. Just mentioned in tracking information "In transit to next facility, ar...

Surcharge for Poly and bubble mailers using UPS and Fedex ground economy?

We made the mistake in the past using an ebay poly mailer for fedex ground and got hit with a surcharge later for doing so. Fedex and UPS ground economy is now beating USPS ground advantage on several things. Have you shipped these methods recently w...

Item never arrived and there's no longer a record of it, so I'm desperate to reach an agent.

The item I purchased 23 days ago hasn't arrived, and when I go to my account, there's no record of it. When I try to reach an agent, I'm completely blocked by inappropriate choices that are supposed to lead me there. Can someone help me with a trick ...

Ebay shipping area should have more than 3 options

I called and spoke to a woman rep. The top portion says select up to 3 for the shipping, regardless carriers. Ebay should now put in select up to 8 . meaning priority, media mail, grounds , then if resellers want ups and fed ex. So, I am going to hav...

eBay Standard Envelopes not showing "Delivered"

I just started offering eBay standard envelope as a shipping option especially for cheaper pokemon/trading cards. A good amount of the envelopes I send out never get marked as "Delivered" so i've had a few customers file item not received claims. I'm...

What is going on with shipping in the USA?

This is not a rant on ebay, or even any vender. But, what is going on with shipping this last week?1. Ebay item from UK. THing made it across the pond no problem. It arrived in california, swapped over to UPS and, then said "significant weather event...

FedEx Shipping Overcharge

I have the same issue regarding a shipping overcharge dispute with FedEx (and one parcel with USPS, which overcharge dispute claim is still under review after more than 2 months) .FedEx says I underpaid on a parcel shipped to CA. from MI. This is ful...

Resolved! SpeedPAK delivery times from China to US West Coast?

I purchased an item from a China-based EBay seller on 6-30-24. The seller handed the shipment over to SpeedPAK/Orangeconnex on July 4th and it was assigned a USPS tracking number on July 5th. It arrived in the US on July 7th and cleared customs on Ju...

Ebays ESUS tracking numbers are bleep

Seller provided me with an ebays esus tracking number- shoes my package out for delivery on two separate occasions 120miles away.... then it shows it as "delivered" to my home town...never out for delivery. The post office says it has no clue what th...

Shipping changes don't get applied when I revise my listings, am I missing something or its a bug?

I just revised my shipping settings on a listing but when I save the changes it gets saved with virtually no shipping options and the listing says "Contact seller for shipping info" and when I revise again I see all shipping options are gone. Is ther...

Resolved! Item hasn't shipped after two months and has no tracking number

In February of this year, I sent out a copy of Spider-Man 2 (Launch Edition) for PS5 to someone in New Jersey. I went to the USPS store in my town to get it shipped out and added a shipping label to it. Cut to now, the game is still listed as "Shippe...

How to print an eBay standard envelope label directly on a 3 5/8" x 6 1/2 " envelope?

Has anyone yet figured out how to print the eBay Standard envelope label directly on a 3 5/8" x 6 1/2 " envelope? When I download the label to print, the orientation of it is incorrect. I've seen this question asked on several boards but I've yet to ...