Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Signature Confirmation - Why Bother?

Found out today on a dispute, the signature is again a PO worker - not the Buyer. PO is still not collecting signatures, especially in certain parts of the US, where Delta has ramped up. So why bother? I called the PO today where this was considered ...

Can’t afford to give a refund

A buyer recently purchased a something from that was no longer available but the Morning I woke up to remove it. It was already paid for buy a buyer but at the same time they are asking for a cancellation because they did it by mistake. I would give ...

Its been 2 days and ican not reprint QR code or ship label

Reprint ship label after 2 days

Resolved! Is there a way to find postage info on items I sold 10-15 years ago?

I know that Ebay will send me reports on my transactions from that far back, but I don't see that the kind of postage I used (for the label I bought when I sold an item, as in, "ground mail" vs "priority" or others) is on that report. Is there a way ...

UPS package stuck in shipping loop

The item I bought keeps shipping back and forth between distribution centers without ever arriving. It was supposed to show up on June 28. What is going on? I already filed a claim and am waiting to hear back. I did originally order it to have it shi...

Shipping options

I attempted to put up listings today, but the shipping options are not working. Am I the only one having this issue?

Shipping costs from Bulgaria

Hello everyone, I am a first time seller on eBay and will be shipping items from Bulgaria. I would like to know how to estimate the shipping costs for items or how I can go on about shipping from Bulgaria to abroad. Thanks!

Accepting a mistaken return?

I am a new seller and am not wise to all the tricks of the trade but I just received a message for a return and am confused. It's from a seller who previously bought one game of mine, but in the explanation claims I already refunded several things fr...

Resolved! "Item shipped" when not physically shipped

Currently an order is set to "shipped" even when all that has happened is that a shipping label has been created with the courier of choice. This has resulted in cases where the seller just creates the shipping label then drags their feet (intentiona...

Rejected/failed electronic post Royal mail return to sender from Ireland why?

I have recently sent 2 separate small envelopes to Ireland at different times. Every bit of information is correct according to Royal mails site and I have been doing this for several years without an issue. These 2 items have been returned to me wit...

How do you handle this

What is the 'official' way to deal with this - We have one day handling - person does BIN[s] and also bids on item[s] ending days later, THEN asks/tells us to hold off shipping till auction[s] ends.

Double Shipping Label Charge without Availability to Void

ebay decided to charge me twice without my knowledgment ,wont let me void a shipping label, since its not been recorded, now i see myself paying for two shipping label.

sales Tax of shipping from the USPS....

Once and for all, YES, ebay is ripping us off. BUT, to understand, you need to pull out your dictionary and look up 2 words.....1) shipping....2) postage......these are 2 completely different words with different definitions and these words are NOT I...

a remote area

Hello,A buyer purchased and he paid but when I ship the item to him , the shipping company- more than one- told me that its address is a remote area and the cost of shipping will be $ 83 not 43 $ , what I can do to avoid overpaying $ 40 ?

Enrolled in International Shipping but my listings show only US?

All of my listings were automatically enrolled in international shipping. A buyer in Switzerland wants to purchase an item but says it's not showing that it ships to Switzerland. I checked my shipping settings and it says enrolled with no exclusions.