Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

RE July 4th - This be unnecessary but just in case.

So many federal holidays are celebrated on Mondays regardless of the actual date. July 4th is NOT one of them. The post office will be open on Monday but closed Tuesday.

Buyer choose how they wanted item shipped

The buyer choose priority mail when I listed the item as FREE shipping. I was planning on sending the package First class. Am I required to ship what they selected? Is this something new that I am not aware of?

Resolved! Flash Cards - Media Mail Question

Sold a set of addition/subtraction flash cards. I researched media mail using the USPS site and it appears that even though this is educational material it is not a chart and thus is not medial mail eligible. In addition, eBay blocks media mail as a ...

Resolved! What to do if Ebay customer service doesn't reply?

Hello, I bought an item that's not as described and I'm trying to get the seller to pay for return shipping. He's already accepted my return so the "Ask Ebay to Step in" function is no longer on the return details page. Seller is unable to send me a ...

Package Marked Delivered after pick up from mailbox.

Has anyone had a package listed "as delivered" the minute USPS picked it up? If so, how did you end up handling this situation?

Won an auction - Seller is using Transbusiness-Express as the carrier.

I'm in the US and won an auction last week. The seller shipped and provided a tracking number using Transbusiness-Express as the carrier. For starters, the carrier does not have a secure website (no https). The tracking shows it was picked up and is ...

How does everyone ship sneakers and purses?

I use a box and wrap them - but I saw a TikTok video and the seller just put the sneakers in a poly mailer (not even a padded one) and the same with a purse. I am always worried about things getting crushed so does this actually work and do things ar...

Fraud with Evidence, What Will Ebay do to the Seller?

1.Purchased a cleanser. Couldn't see expiration date clearly on listing pic, so I asked her to make sure it's not expired, and she agreed.2. She sent the item and I received it. On the expiration date, 202x, x part was scratched off with sharp object...

Seller won’t send item or respond to emails..what to do? Will cancel request work?

I paid for item and seller won’t respond to question about why it isn’t sent yet. I asked eBay to cancel this order and they won’t respond to them either. It’s not been three days yet. Will I get my money back if they don’t respond at all? I only see...

NEW Shipping Performance Policy — Item Not Received Rate

In case you didn't see this upcoming policy update https://export.ebay.com/en/fees-and-payments/regulations/shipping-performance-policy-item-not-received-rate/

how to remove my name from return address

Hello im new to ebay just got my first order and noticed that my full name is printed on the shipping label, (return address) what do you guys use? Do you use a Initials or full name and how do i remove my name?Thanks

Resolved! Ground Advantage labels

I just issued a First Class return label to a buyer thru the ebay return. It says the buyer has until July 18 to return the item. But July 9, all First Class parcel services will cease and Ground Advantage will begin.What happens if the buyer doesn't...

Delivery

When will Abigail Journey December 16 2004 cabbage patch doll be delivered on what weekday Last time it said Shipping the doll never got delivered to my house the seller that sold Sierra Campbell Lied to me on purpose

Several items from China have tracking indicating they've cleared US customs, but not transhipped?

I have been waiting on several items from China that according to tracking have cleared US customs, but are now delayed for several weeks if not months. The sellers respond with they will contact shipper (FlyT) and be patient . Here's tracking from w...

Resolved! USPS Ground Service blah blah shipping

Do anyone know what that will TRANSLATE into as far as cost to seller?? Say the cost For 8 ounces or under package?? Formerly a 1st class package. Guessing an increase in price??