Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Shipping to South Africa -

I'm concerned that my goods won't reach me in South Africa as the postal service is not functional. I ordered goods that do not go via the ISP. Should I be concerned. Will the packages still be delivered to my door?

User avatar by Enthusiast
  • 207 Views
  • 1 replies
  • 0 helpful

Resolved! Collection in person only

I would like to by item with listing "Collection in person only" but when I try to make purchase i get message that seller is not shipping to y country. I don't need shipping option because I will organise my own pick up. Please help.

User avatar by Adventurer
  • 240 Views
  • 7 replies
  • 0 helpful

Buying USPS insurance is pointless for eBay sellers.

It seems that USPS does not accept eBay managed payments as an online payment provider for purposes of providing proof of value in the case of a lost item claim. That means that any claim for a lost item that was purchased on eBay will likely be deni...

Resolved! Buyer change of address.

Hi all. After a buyer wins a BIN, and after I ship the package, they send me a message saying, "Oh it should be sent to this address instead". 2 states away. Almost 24 hours later.Now what?

USPS North Houston Distribution Center

I ship from TX and sold a video game to someone in another TX city about 4 hours away. I'm not from Texas, so boy I wish the buyer told me not to ship through USPS or something because I had not idea that this particular facility is infamous for dela...

User avatar by Rising Star
  • 192 Views
  • 1 replies
  • 0 helpful

Not Able To Cancel Shipping Label

When I go to print a shipping label through eBay it will NOT print out on my thermal printer. It doesn't happen everytime, but it happens often enough to where i'm having to contact eBay, with no resolve. I wouldn't really care, but i'm getting bille...

No seller protection after eBay hub?

Hi everyone, I want to share a situation that I—and many other sellers—have experienced, often without even realizing it could happen. I shipped an item using eBay International Standard Delivery. The tracking clearly shows it was delivered to eBay’s...

Shipping costs

I have a bunch of Halloween costumes. I talked to several people who were shipping their costumes via Media mail. How are they able to do that? How are others shipping their costumes?

User avatar by Adventurer
  • 268 Views
  • 7 replies
  • 0 helpful

FEDEX Overcharged us on multiple shippments.

How do I solve this? Fedex updated the shipping cost after it was shipped, and charged us through eBay. All boxes were legit in terms of size and weight. Their claims were all false. They cheated us on weight and size. What now?

User avatar by Adventurer
  • 144 Views
  • 3 replies
  • 0 helpful

How to make sure you take advantage of Ebay Discount Shipping?

I am sending a printer(large package) to someone across the US from CA to GA. I invoiced my buyer with Fedex Ground as this was by far the least expensive. This is unusual because Ebay automatically does it for me usually. Now to get the ebay discoun...

User avatar by Adventurer
  • 189 Views
  • 4 replies
  • 0 helpful

double taxation

I buy something eBay and pay taxes when I order then the delivery company wants me to pay taxes a second time. That is illegal and violates the tax treaty which blocks double taxation. The payment show taxes but a second hand item does not attract du...

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