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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Trying to bulk print labels with new label printer but it's printing 2 labels on the same sheet...?

I just bought a Polono 420 thermal label printer to make shipping labels for my eBay sales. It works fine if I purchase one at a time and print. However, when I select 2 or more and try to print it keeps putting 2 labels on the same label sheet and t...

Why does my item show lowest calculated shipping amount?

I am selling an item that weighs 40lbs and is 20x20x10. When I check the UPS ground calculated shipping it shows a span of roughly $35-300. So I did some sleuthing and the $35 is if the item is nearest me. It makes sense, right? However, after I list...

package I ordered "missent" two times to the same place

I know that missent means that it was accidentally sent to the wrong place, but with the package I ordered it was missent again to the same place as before, I dunno if there is anything I can do but hope that it gets fixed or send back to the sender.

Resolved! Printing FedEx and UPS shipping labels

Hello. I have been selling a few things recently, and have been printing USPS labels to get the ebay discount. All has gone smoothly. But now I have some bulky items (old suitcases) and according to ebay's Shipping calculator, it will be cheaper to s...

eBay standard shipping

I am unable to pick eBay standard shipping as an option when posting a sports card that is in the perimeters. I am new to selling and am curious as why this is happening. Please advise…thank you.

Can't ship USPS Parcel Select Ground?

When I set up my listing I chose USPS Parcel Select Ground as one of the shipping options, and my buyer selected and paid for that one. Now I'm ready to ship and I see that eBay doesn't show an option to print a label for Parcel Select Ground. My cho...

EIS Buyer is double charged VAT tax & cannot reach eBay CSR's

I have been in EIS 2 months & have had numerous sales with no problems, until yesterday. Lovely buyer says she was double charged VAT tax b/c "you forgot to put the VOEC number" on the pkg confirming that she'd already paid VAT. She also sends a Cust...

GOOD BYE International Shipping

WOW Just tried the new eBay international Shipping Program they switched us from GSP. Entered a 2 pound action figure from McFarlane Sports. The result was a $84.50 shipping charge for an $19.99 item with the new eBay International Program.

Can't Select Ebay Standard Envelope

I'm trying to ship a trading card with the Ebay Standard Envelope option, which it let me pick before I sold it and is the option the buyer selected, but it will not let me use it now. The item I'm trying to ship was listed under CCG Individual Cards...

Monday Feb 20, 2023 is a Federal Holiday. Post Office closed.

President's Day. I remember when Washington and Lincoln birthdays were celebrated separately.

shipping refund

I voided a shipping label and it's marked like it was used to ship the item. The second one that I created and used for the item is marked the same way. I asked for a refund on the label no 1, will I get it?

Ebay Standard Envelope for Trading Cards No Longer Appearing

The ebay Standard Envelope for Teading Cards option is no longer appearing under my Delivery Options. This just started last night 4/26/2021 I have been using this Delivery option for the past 2 weeks now with no problems. Any other trading card sell...

Will I have problems if I ship from multiple cities within the same US state?

Hello! I have basically three houses xDMy own, but my parents are divorced and sometimes I spent some weeks with my mother and my father and I will ship my customer's orders from there. We all live in California. Will be this a problem for Ebay if so...

PRIORITY MAIL MAILING BOX regional A boxes print shipping label

The regional box A or B are no longer for the shipping labelnow i order PRIORITY MAIL MAILING BOX the box is smallerHow do I set to print? For example, in the regional A boxes I put 3 pounds 10 x 7 x7 and I print it and everything is fine like thisHo...

Resolved! When purchasing label the system is populating most expensive shipping option vs the one paid for?

I have two shipping options set up - std first class and priority mail flat box. On the items I have sold, the buyer has chosen std first class and that's what they paid for. When I go to purchase the label it has defaulted to the higher priced prior...