Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Alaska Hawaii APO/FPO not included or excluded on my listings help!

Ok so the issue I am having is that Alaska Hawaii APO/FPO are not excluded in my shipping policy but they aren't showing up as places I ship to nor do they show up in my exclusions list which is only places the EIS program doesn't ship to. Does anyon...

item shows as delivered, but on tracking number usps it returns back to seller

hello. I ordered an item and paid for it. when it said it was delivered I was confused because I did not receive it. then I checked a tracking number in Google and it said insufficient address. item is returning back to the seller. my address was cor...

Drafts and Shipping

In the drafts, on the shipping part. When you do calculated shipping and put your weight and size it is no longer showing the price range.This was very helpful to sellers, so we could figure out the best and cheapest way to mail our packages.For exam...

Difficult seller

I bought something a couple weeks ago that was listed as 'new' in the description, but when it arrived it was obviously opened/used and repackaged. I started a return to send it back, which they accepted. But i ended up contacting the seller and we c...

How to set up Free Freight Shipping Business Policy

I set up a shipping business policy for items that all >150 lbs. and will ship as "freight", and only shipping Domestic. How do I get the shipping to show up as FREE on the item listing? When I preview the listing, there is always a prompt for a calc...

Resolved! Ground Advantage and package size / cost

Shipped an item by GA that I had expected to weigh 8 pounds with a package size of 17×17×6 inches. eBay calculated shipping cost: $15.14. Weight ended up being closer to 9 pounds, and the package size an inch smaller at 17×17x5 inches. Actual cost to...

I'm experiencing multiple USPS Priority Mail 10-16 day delays this summer

I am interested other sellers who are experiencing

Resolved! Buyer Needs To Return An Item, But I Have Already Declined One Return Request

Hi guys,I’ve run into a bit of a problem with one of my sold items. The buyer has had problems with the item and needs a return. The problem is that the buyer has already filed a return request with the reason “changed my mind” - which I declined bec...

Discounted shipping labels

Does anyone here use a different website for their shipping labels? I've seen people use pirateship.com and wondering if there are any better alternatives.

Calculated Shipping Bulk Edit

I have been looking and unable to find a way to change all my listings to include calculated shipping. Does anyone know how to do this?

Labels for international orders don't format correctly for 4x6 label printer

Hi everyone, I've come across a very annoying issue when buying postage and printing labels directly from ebay. All domestic labels format correctly for a 4x6 label printer but for international orders the customs label and the address label get plac...

USPS Self Service QR Code Issue (eBay prepaid label)

Has anyone able to get the QR codes at the self service section of USPS to work? Every time I’ve tried using the self scanner, I get a “Invalid Barcode” error. Scanning with the employee at the front works but the self service would be more convenien...

combine shipping

buyer paid shipping cost and each item. I want issue buyer a refund on shipping with 2 items.how do I do that

Resolved! eBay envelope for trading cards under $20 - quantity of cards in order

I was just unable to combine 3 trading cards that totaled under $3 into this shipping option, despite the weight, dimensions, and price all being acceptable. When I called customer support they told me that I can only ship 2 cards in an envelope. Is ...

Ebay put through a sale to ynregistered buyer

Ebay notified me that i had made a sale and it had been paid and to ship it. I shipped it yesterday. Today i get an email from ebay saying they cancelled the sale because the buyer (International) is no longer a registered member. they are telling me...