Shipping

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Item not received requests.

Hello. I'm a relatively new seller and I was looking for some advice. I have received 3 item not received requests within days of eachother. I sent the items in the mail with standard ebay labels weeks ago, but the tracking never updated and 2 them s...

Resolved! Purchase USPS MM label Tracking # Not recognized by USPS

Early this morning I was printing up USPS MM shipping labels as usual. The postal carrier picked up the packages scanned them. I checked on eBay for all the tracking numbers showing carrier has the package except one. The tracking number when I put i...

Shipping charges on multiple items

Been on here 18 years and never had this problem until recently. Buyer buys multiple lots but shipping calculator only charges for one lot. Talked to an agent and they didn’t have a clue.

eBay failed to support seller

I posted and sold an item on eBay for over 700 dollars. The buyer said the wooden box the item was shipped in was broken on arrival and there was a scratch on the item. I apologize to the buyer for the damage and offered a full refund and to pay for ...

the madness continues

so this email just shows up from ebay "As a seller who is currently enrolled in eBay International Shipping, we’d like to inform you of a program improvement. eBay International Shipping was launched with lower item values. The new item value limit h...

Checked tracking for my buyer - it says “Your shipment is being returned due to issues encountered.”

Hi everyone, I was wondering if I can get some help with the eBay international delivery? So I sold an item for $650 for someone in Saudi Arabia. It’s a Dior advent calendar with makeup items, skincare, perfumes, candles, etc. i just checked the trac...

Is ebay international shipping still capped at $500?

I received an email today stating I would sooj be rolled into this program. About half my sales go international via GSP, and a lot of my items are over $500. Some as close to $2000 Does anyone know the current cap for ebay international the new prog...

I won an auction but highly suspect seller won't ship

I won an auction on 2/28 with for about 100$ under the buy it now option but still nearly 300$ and paid within 30m of ebay figuring out the winner. The expected delivery dates were from 3/3-3/7.On 3/3 my purchase screen still said "awaiting shipment"...

Why does ebay even allow a seller to charge more shipping that advertised?

I have been bidding with a seller that charges free shipping. At first this was fine, but today, out of the blue, they charged me 6.00 for shipping! I managed to speak to somebody in the ebay fraud department who told me they were breaking the rule a...

How often do you use UPS or FedEx?

I was wondering, how often do you use UPS or FedEx for your items. It's interesting to see how few sellers seem to use them, preferring USPS for everything (even for bulky or heavy items). I tend to use UPS quite a bit for my heavier items, and I nev...

Resolved! I won an auction for a SAS raid card, The card was stopped in shipping and I was refunded.

This is frustrating as all hells. I won an auction, got a really nice price on a SAS raid card, shipped via the global shipping program, and now, Ebay informs me, I have been refunded, and that the item i illegal to ship internationally. Why? What? A...

Resolved! charges for printed labels

I THINK I AM BEING CHARGED FOR PRINTED LABELS THAT I DO NOT USE. I PRINT ALL MY OWN ENVELOPES AND DO NOT REQUIRES LABELS I TICKED LABELS ON MY FIRST SELLING ITEM NOT REALISING THAT IT WOULD APPLY TO ALL FUTURE SOLD ITEMS......... I AM AN 83 YEAR OLD ...

International shipping

Ebay should go back to Global shipping.The new International Shipping format is not well thought out.How can a seller place a value on an item that is currentlyat auction.Value, weight and measurements are established onlyupon sale at end of auction.

New international shipping question?

Sold a item under the new international shipping system, and after four days no invoice has been generated. System will not allow the seller to submit invoice. What do you do???

Your FedEx claim has been denied......

Purchased Fed Ex labels through E-bay and Fed Ex destroyed the packages. This was the reply to our claim: FedEx values your business. We have received and processed your claim request on the shipment referenced above. Unfortunately, upon completing o...