Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Buyer has changed address after the sale

I just sold a $3,000 gold coin (my funds are being held until May 20th). I received an email from the buyer requesting that I send the coin to a different address (due to a family situation, he would be in a different State where he requested I send ...

Local Pickup Case

Hello I bought a item and did not see it was local pickup and it’s been past the delivery date but can’t open a case what should I do?

Issues with Asendia/Easyship

I've recently begun asking sellers if they could provide International shipping and find that they are given a very narrow option; GSP which for me means Asendia. This is after sellers have tried to offer me standard USPS International, etc.I've had ...

Free shipping and paid shipping offered. Defaulted to paid shipping.

This may get moved.It's a buying, selling and shipping issue.I recently made a purchase.The item had free "standard" shipping and expedited shipping.I thought it would automatically default to free shipping.It always has in the past.But it did not an...

I need help with how to deal with UPS on a unique situation

Hello, allI apologize for the length of this post, I did my best to keep this short, but it's a bit convoluted. I could really use some advice on a strange UPS situation. Here's the situation:I used UPS.com to find a Dropbox for an after-hours packag...

eBay international option overcharging

I sold an item and used the ebay international option (global shipping program). The item was listed as 2+ pounds and it charged the buyer $34 automatically. When I weighed the box for invoicing it was 1 lb 7 oz and only $22, and my ebay label receip...

I have written a complaint to eBay's official website, let them take action against you

Resolved! Shipping low cost light weight items

Hi all, I was wondering is there an alternative method to ship thats cheaper than first class for low cost items? I see some sellers sell sd cards for less than 4$. First class shipping costs about 3.60 so im trying to figure out how thats done. Is t...

Resolved! Post Office didn't give tracking, now eBay account is locked

The first handful of items we sold on our account were shipped via a Post Office that did not give us any tracking info and when we go back there they say there is no way to retrieve it. All we have is a printed receipt of the amounts, no other ident...

Resolved! Unfortunately, this seller will not ship this item to VA, United States. Here is what you can do:

So here are the details. I found an item for sale on the Australian eBay. Seller has one item listed that shows I can buy it. The one I want says "Does not ship to United States". I contacted the seller and they said they would ship it. We've gone ba...

Help! Shipped to incorrect/invalid address

Hi guys, I need help. I’m not sure how, but my eBay address showed one number off Luckily , this address does not exist. I purchased from five different sellers in the span of two days, who have all sent my packages off already and the shipping infor...

Addressee unknown

Hi guys. I’ve bought an Air Jordan with the ensured authenticity. As I’m new to the house I’m living in my name wasn’t on the mail box. The house owner’s wife didn’t know my name yet so she didn’t sign for the package. I tried to contact the seller b...

Packing Slips

As of today eBay has the wisdom of changing how packing slips are generated!I generate labels elsewhere. Now I cannot print a packing slip.I can't print your packing slip after generating the label elsewhere!

Using Ebay Shipping Supplies

As a Ebay seller, Is it okay to use ebay shipping supplies like ebay packaging tapes, tissues, boxes, ebay logo stickers etc. when delivering ordered products?

Resolved! Glitch in Shipping Notification?

Was wondering if anyone else is having this problem. I have two orders I have shipped and it's showing shipped everywhere it should but I keep getting the notification I have two orders that need to be shipped. When I click it on it, it shows I have ...