Shipping

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Blue Care Express.....

I cannot believe by all the posts that EBay will not step in and Help..... if it is fact a ficticious fake scam shipping company. Whatever happened to the buyer protection that they offer ? Sadly I bought an item on EBay that my brother wanted. I sur...

eBay standard envelope

I recently contacted a representative concerning the standard envelope shipping option not showing up as an option. I figured it out myself, seems their default dimensions are 12X7X1. I changed the dimensions to a #10 envelope which is 10X5X0.2 inche...

Resolved! Seller protection for Michigan ice storm power outages?

Is eBay giving Michigan sellers protection against the "historic" icestorm that has over 700,000 households (1.75 million people) without power? I'm surprised there isn't an announcement by eBay on this. My post office is without power, so although m...

One item paid, no label yet, he wants to buy another and combine. How do I?

He has not ordered the second one yet. What do I tell him to do. Can't find this specific answer. Only those where already ordered and paid for both?

Seller update- Shipping issue

Is anyone else having problems with the new shipping listing options? I use USPS Flat Rate Box options. In the old format I could specify what size box I would use, now they are all lumped together. My biggest issue is that the majority of my sales a...

Sold item via Global Shipping Program - item not received by buyer

Sold a high value item o the buyer overseas.According to tracking, item is in their country and cleared customs on 16thToday is 24'th, buyer opened "not received" case because estimated delivery date is 16th.How many days do i have before the buyer i...

Find out the best shipping methods for specific countries

What are the best ways to find out the right shipping methods and shipping costs for separate countries that can be used?

Calculated shipping amounts for buyers

I have an item listed where I have entered the package size and weight, and the buyer's shipping cost is calculated using that info and the buyer location. A buyer inquired about the shipping cost (via UPS ground) for my item to them would be $20.33....

How to avoid getting banned due to Ebay Standard Envelope for TCG not tracking?

So this week my now second account has been banned because of the negligence Ebay has shown in providing us trading card sellers. A viable way to ship single cards for about 60 cents. The tracking on that shipping service isn't real it does not track...

Resolved! Cheapest way to ship dvds using pickup delivery? I can’t get to post office.

Hi I’ve previously used priority mail to send my dvds on eBay but it’s usually around ten dollars and that’s a huge chunk of a fee. I used pickup delivery because I don’t drive. I live in a apartment complex and the mail box is front of my apartment ...

Damaged item

I recently shipped an item. The buyer did not purchase insurance. It was damaged during transit and now he wants full refund. I offered half or to replace it with another item. He wants full refund. What am I suppose to do. I will be out almost $275 ...

Ebay Standard Envelope Not Delivering

I've sent numerous items using the ebay standard envelope, and not a single one says if it has arrived yet. Furthermore, the tracking for all of them either doesn't work at all or it abruptly ended. Now I have customers filing claims for refunds. Thi...

Buyer Used Reshipper & Claims Item Isn't Working

I recently sold an item and the buyer apparently had it shipped to them in Colombia using a reshipper/freight forwarder (I do not ship internationally). They just messaged me claiming the item is not working correctly (I tested it and am sure it was ...

Can I give 'free shipping' to selected items only?

While haggling with a buyer, I offered free shipping as part of the sale but could not find a way to revise the shipping options on the listing. Thanks in advance for any suggestions AJ