Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Ebay calculated shipping costs are WAY off

I have multiple items selling with incorrect shipping being charged. I have the package dimensions and weight entered correctly but the customer is being charged much lower shipping than the actual cost. This particular order is going to Australia fr...

Faulty eBay tracking system

This was not a big issue until recently, but now started to be for some reason. Occasionally eBay's tracking update system misses some shipments, for one reason or another and we get defect recorded. By default this is "Tracking uploaded on time but ...

International shipping question . Do I need to “uncheck” the boxes!

Hello everyone, I hope you all are well and thank you for taking the time to read this post. Ive only been selling a few months, so I am learning a great deal and doing my best to catch on quickly . When beginning selling I set my shipping preferenc...

Resolved! Shipping Charges for Ground Advantage

Are the shipping charges on the calculator correct? It says that Ground Advantage prices are exactly the same as the old First Class prices - AND we are getting up to $100 insurance for free? I don't believe this. Is it really so, because I'm going a...

I sent ouy my girst ground advantage item. How has it been working for you so far?

How has ground advantage been for you? About a week ago, I sent out my very first ground advantage shipment. It was also my first international item using EIS program. It's was also my local post office's very first shipment mailed with ground advant...

Isn't Ground a Disadvantage?

I'm just saying.

USPS Short Paid Fee - All of the sudden showing up for no reason.

Hello - Is anyone else seeing "USPS Short Paid Fees" randomly showing up with their Ebay payments account? I ship primarily compact discs using media mail. Almost all of my packages are less that 1 pound so the total label cost is $3.65. In the last ...

Tracking upload glitch

Lately I've been noticing orders within my awaiting shipments page that I know 100% that I already shipped out. Those orders actually say "Shipped July xx" but there's no tracking shown in that awaiting shipments page. You can see how dangerous that ...

Ground Advantage Boxes?

Can you use USPS Priority Mail boxes for Ground Advantage shipping? I am thinking not. So really the Ground Advantage is a little more cost effective for the buyer but less for the shipper because we need to get boxes?

International shipping NOT EIS. Says I need a VAT number & account to ship to EU countries. ???

Says I need a VAT number & account to ship to EU countries. I am very confused. I do not want to EIS shipping. I went into the site where I am supposed to sign up for VAT number & something else but I became very confused ..Has anyone else done this ...

item shipped sitting in eBay's international consolidation center.

I have sent an item to be shipped internationally via eBay. The buyer has recently contacted me saying that they have never received the item. When I checked the tracking information, it stated the item should have arrived to the buyer on 7/10/2023 b...

Items defaulting to media mail

Anyone elses sold items defaulting to media mail?

Media mail went up to $3.92 for a pound? Am I missing something here?

I woke up to print a shipping label only to see a $0.27 increase on postage. What on the world is going on? This adjustment is killing the desire to sell anything media anymore. Did I miss anything?

Item didn't reach my home

I bought a new pair of Rebok shoes, they were shipped to someone else's home, in Erie PA. I live i knoxville Tennessee. I cannot get the seller to respond, to me. This is the item, seller and the item. I want a refund!Delivered on Fri, Jul 14Returns ...

Ebay International Shipping Package MIA

I shipped an order to a buyer in Germany using Ebay's International Shipping Service back in June. I sent it to a forwarder in Illinois where it arrived without issue and was sent on to Germany from there. The buyer had reached out to me stating that...