Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Cant setup International Shipping for buyer

I have a potential buyer for an item who is in Hong Kong. I've already opted in to the new eBay International Shipping, and I have tried my best to open up Hong Kong as a ship-to location (I disallow most other countries via the shipping options page...

We change the weight but price stays the same

Shipping three things today on one account - On one we cut down the box and got it under five pounds - changed weight and the price went down, like it should. Then went to do second one - again we got the weight down to three instead of the four in t...

Estimated delivery date has passed, no updates on item.

I recently purchased an item that was supposed to come next week, however yesterday the estimated delivery time was changed to Sunday, August 13th. It’s now August 14th and the last update in tracking was last night.

"Addressee was not known at the delivery address " I am the seller

I am the seller and sold an item over 750 dollars that required signature confirmation... I shipped to the individual using the address provided by the buyer. I realize now the buyer is trying to use a 3rd party shipping party and therefore couldnt s...

USPS is the only negative on ebay

USPS is so slow, I could have ridden my bike faster to get my order. I have 3 items ordered over 7 days ago & still no sign of the orders. When I stop considering eBay as a value, I will stop & delete my ebay account. Wish, sellers would offer an alt...

Ground advantage

I ordered an item August 3 was marked as shipped August 4th using usps ground advantage from Alabama package still hasnt arrived is anyone having issues with shipping? I contacted seller and he is going to the post office today to talk to the post ma...

Shipping Heavy/Large items without breaking the bank

I have some items that are bulky like a Cieling shade that needs a bigger box but is 4lbs. I also have some Antique Lamps and other items that are very heavy. What is the best shipping carrier? I don't understand how some sellers are able to offer fr...

Ebay Standard Envelope Non-Machinable

Hello,I have been using eBay standard envelope to sell my sports cards. All my items fit properly in the dimensions and shipping tips that the standard envelope page says to use. Recently, I have been getting the large majority of my cards back for b...

ebay International shipping snafu

Very good customer from Canada. Buys 3 items and as always, Takes his time and buys one item at a time and then when he's done, I send him an invoice. When I go to send him an invoice for 3 items, I'm blocked by ebay. I tell him that I can't send him...

Customer not picking up or signing for packages

I mailed a $600 piece of jewelry from Florida to California and requires a signature and fully insured the package. Thus far the buyer has not picked it up or sign for it and expect a delivery was August 2. What happens to the package if he never pic...

All the changes made on ebay

To ebay, I have no idea the reason you are screwing everything up. Gone woke or just plan stupid. Now when purchasing multiple items from a seller, I could ask for an invoice for a total. I can’t do this anymore. I being charged shipping for each ite...

USPS delivered to wrong address

Hi, apparently my buyer did not receive his item and said USPS had delivered it to the wrong address. I checked around and saw that USPS actually did deliver to the correct address. (Context: buyer is from Florida and USPS says item delivered in Flor...