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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Tracking a package with no tracking number

Sale of an item Parts or not working

I sold an an unused Smart Oven with condition of Parts or not working since it has damages on body . I did post only oven pics and didn’t mention anything related to its parts will include or not . I was planning to sell accessories separately. I Sen...

Resolved! Economy shipping - parcel select ground & retail ground

Hello there,I am wondering if those 2 choices actually work. A long while ago I chose one of them (cant remember which) and when I went to print out the label, it did not allow me to click it.I want to list something that weights over a pound. Priori...

Exclusion destinations

Exclusion countries shown in my account have all been changed and I can no longer send to Europe, only USA.I try to correct the age but the page does not refresh

International shipping using Ebay's shipping program

I recently sold a pre-owned hat to a gentleman in Toronto, Canada. The UPS label that was generated by Ebay said it was going to Glendale Heights, IL which I found out was the shipping hub that Ebay uses for that part of the upper midwest and Canada....

Pick Up and Shipping Services

jmow1850 Explorer(756 feedbacks ) View listings ‎03-24-2023 02:05 PM When a seller lists an item as "Local Pick Up Only" are there services that will pick up the item at the seller's location, pack and ship it, or at least pick it up and take it to a...

Voiding a label. USPS 28 days, ebay 5. Why the discrepancy?

It seems to me that having paid for a label which I can't use (for whatever reason) I should be able to void the label and be refunded for the unpaid postage within the USPS official window of 28 days. What is the reasoning behind ebay only allowing ...

Trying to schedule Post Office Pickup and get message: Service is currently unavailable

Does anyone know why this might be? I'm trying to schedule a post office pickup for tomorrow and I am getting a message on the USPS website that says: "This service is currently unavailable.We apologize for any inconvenience this might cause." I'm ju...

Ebay Standard Envelope Shipping

I have a customer who is very angry that her item hasn't arrived yet. It was shipped March 9th, USPS First Class. I purchased an eBay Standard Envelope with tracking number-ESUS134*******. I called the local post office and was informed the tracking ...

Twice paid VAT

When paying for a purchased item from a non-EU country, I also paid VAT. Upon arrival in Bulgaria, the customs asked me to pay VAT again in order to receive the shipment. Who was at fault and what should I do to recover the double VAT? Help

Resolved! help with trading cards - including bonus cards

i am shipping to the authentication address since i have an authenticity guarantee sale. i typically include bonus cards for the buyer. are there any rules or restrictions on including bonus cards when we go through the authenticity guarantee? thanks...

EMS China to USA, back to normal after Covid?

Before Covid, EMS packages from China to the USA took only 7-10 days. I have to receive several packages from Qingdao starting next week. Can anyone tell me if EMS delivery time is back to normal now that all the Covid restrictions are over with? If ...