Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

All USPS Packages Shipped to China Being Returned Due to Addresses In Chinese!

I am beyond frustrated. I sell a significant amount of items to China and just in the past month every single package is being returned to me from USPS due to the buyer's address being in Chinese rather than Roman Numerals/English. Anyone else experi...

Item not received, FedEx says I’m not recipient, eBay not helping claim

Hi All, I could really use some help on this. I ordered a $900 graphics card and didn’t receive anything. My eBay account saying it was delivered. The fedex tracking shows it delivered and signed by a name I do not recognize. I called FedEx and they ...

shipment to buyer with military address has not arrived

We shipped the package to the buyer over 8 days ago priority mail. The tracking shows the package is in transit, but it was supposed to arrive yesterday. It's going to an unknown location since it's a naval post office. Is this delay normal?

Resolved! DELIVERED TO AGENT FOR FINAL DELIVERY

USPS says that the item has been "DELIVERED TO AGENT FOR FINAL DELIVERY". Does that mean that USPS gives it to someone in a big building or complex that is also associated with USPS for them to make the final delivery? (Context: Buyer bought an item ...

Global Shipping

Ebay needs to find a way to combine shipping when a foreign buyer orders more than one item. I just lost a 100.00 sale for multiple items because I could not combine or change the invoice. Buyer was charged a huge amount for shipping each item indivi...

EIS Question. Magazines mailed using stamps

Hi everyone,I've had occasional EIS sales and am familiar with the process. However, I also sell old magazines that are mailed in manila envelopes with good ol' First Class stamps. Much cheaper shipping cost for the buyer. But, I don't see a way for ...

Resolved! Multiple box shipping.

Hello All, I am selling wheels (4) and when asked to enter the weight, size etc it only gives the option to enter for one item. I have multiple items (wheels), same size and weight and need to show buyer the shipping cost for all items. Its there a w...

como puedo marcar paises al que no apruebo para envios

quisiera elegir paises a los cuales no enviar mercaderia

my package is not arrived at my door and July the 8th and they said my address is salty it's not fau

you said I need to update my address and everything else sorry my address is been saying for almost 4 or 5 years have not changed about many things off of eBay I'll send y'all want to play pussy foot with me and everything else not getting my DVDs bu...

Are there risks shipping to Czech Republic via the new international shipping service?

I have a large high bid on an item from a buyer in the Czech Republic. Are there risk involved sending through the new International Shipping program? I'm hoping for an answer while I can still cancel the bid.

Tracking numbers mixed up?

Just for piece of mind I ordered 2 items 1 from one seller and another from someone else. I got the tracking numbers and everything and one arrived and it wasn't the package attached to the tracking number. The other one has yet to come, but has this...

What Is The Deal with the Postal Service

I made a purchase from a company about 20 miles from my home.It shipped 1st class on December 17th.I should receive next day.Well, today is December 27th, 10 days later. It went to Guam and is now in Honolulu HIThis has never happened to me before. D...

Cant setup International Shipping for buyer

I have a potential buyer for an item who is in Hong Kong. I've already opted in to the new eBay International Shipping, and I have tried my best to open up Hong Kong as a ship-to location (I disallow most other countries via the shipping options page...

We change the weight but price stays the same

Shipping three things today on one account - On one we cut down the box and got it under five pounds - changed weight and the price went down, like it should. Then went to do second one - again we got the weight down to three instead of the four in t...

Estimated delivery date has passed, no updates on item.

I recently purchased an item that was supposed to come next week, however yesterday the estimated delivery time was changed to Sunday, August 13th. It’s now August 14th and the last update in tracking was last night.