Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Freight Shipping

Hi all,Does ebay have discounts for freight shipping? I have one cabinet 84" x 35" x 18" unpackaged weighs 90 pounds. If so how do I access it? Also, are there any other good options for 1500 mile Minnesota to Florida Journey.Thank you,Ed

EIS / Listing override

Can a seller be actively enrolled in the EIS program and override EIS for an individual listing by adding an additional international service and using that instead for specific listings that you don't want to use EIS with? Also, I am a seller who wa...

Help! Labels are huge

My printer uses 8.5 x 11 paper. Even if I change settings to smaller on ebay, they still print huge using entire page. Also, can I get shipping contents printed on same page with label?

User avatar by Pathfinder
  • 86 Views
  • 1 replies
  • 1 helpful

Ebay Standard Envelope Scans

I started using the ESUS a few weeks ago with no issues. It use to scanned like at least 24 hours after putting it in the blue box. But since last week nothing has scanned. Is there something that happened recently that would of cause this? I'm in th...

User avatar by Adventurer
  • 139 Views
  • 1 replies
  • 0 helpful

Shipping later per buyer's request

How is it proper to handle shipping when the buyer requests shipping later after they have paid. My buyer requests I send 12 days later since they will be away. Should I mark it shipped so Ebay doesn't catch me onshipping late (I have same day shippi...

International shipment

Hello,This package is going to Turkey but it was delivered in Miami.Order number:16-09944-90193Dilara ErtunçTracking- 9400109206486020316306My customer has been waiting.Please advised. Regards,Nerlyne

User avatar by Pathfinder
  • 164 Views
  • 7 replies
  • 0 helpful

printing shipping label with ebay on the label

I use ebay to handle my shipping, however, I always assumed that when I print it out it would have ebay's name at the top of the shipping label and it doesn't. Could some please let me know what I'm possibly doing wrong and how to print a shipping la...

User avatar by Rising Star
  • 167 Views
  • 2 replies
  • 0 helpful

Question: Why

eBay should include the order number on the "Online Label Record" that is produced when a seller purchases a shipping label. As is stands now, one must compare the buyer's ID with the shipping history in order to be sure about details. For example, a...

User avatar by Adventurer
  • 110 Views
  • 2 replies
  • 0 helpful

eBay International Shipping and Time Away

I will be taking a few days off next week. I am planning on allowing sales, will EIS sales require regular handling times like how Global Shipping Program worked, or will international buyers receive the extended handling time, accounting for the day...

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