Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Ebay money back guarantee on CPU from China?

Hi folks ... I'm trying to decide whether or not to purchase a CPU (FX AMD 6100 processor) sold from a seller in China... although the seller says they do not accept returns I'm aware of ebay's money back guarantee policy should the processor turn ou...

trying to give partial refund

but ebay says I have insufficient funds. How can that be when the payout they sent is in my bank account?

Resolved! Buyer using stolen funds/scammer?

Hello! I am a relatively new eBay seller, and I have a buyer who offered me 60$ above the starting bid price for an iPhonr 11. Also I tried to counteroffer a little less because I didn’t think they understood the description and I told them why but t...

Hey Sellers, If you advertise a certain carrier then USE that carrier for your customer!

I have been a seller (years ago) and a buyer using Ebay for 16 years. I am sick of sellers getting away with advertising ONLY one particular seller on their item listing, then after the sale, they switch to a different shipping carrier on their custo...

International Buyer says they can't pay because I don't ship to their country? I"ve always used GSP.

HI,I sold an item to a new member in MX. They went to pay and eBay is saying that the seller doesn't ship to their country. She sent a screen shot so I know this isn't a scam. I have used GSP in the past, I"m trying to figure out why it wasn't a seam...

Resolved! Seller provided tracking number 4 days ago - USPS shows package has not been scanned

I purchased an expensive electronics part from a fairly new seller who has reviews in the high 90%'s. The purchase date was Thursday 23rd, I messaged them on the day I paid as is normal for me to begin communication with any seller.I also requested u...

Adding UPS and Fed-Ex

How do I add UPS and Fed-Ex for buyers as it stands now, I only have USPS Ground and is far more expensive for larger items. Thank in advance.

Received spam message from USPS

I wanted to let everyone to be aware of spam/scam messages that claim to be from USPS. I had mailed out a package yesterday at post office. Later that day received a message on my phone that there was a problem with my package and could not be delive...

How to choose US only shipping

I am trying to add an item for sale but only want US shipping. How do I do this as it was not an option when I tried to list...

Pet peeve: seller prints label but doesn't mail for days

It is annoying for ebay to send you a message that your package has been shipped when, in reality, only a label has been printed. As a seller, I print the label & then go to the post office THAT DAY but, when I buy, I very often have sellers print th...

Anyone use Shipstation?

So I guess I listed a repair manual in the wrong category, and eBay wouldn't let me ship it via Media Mail. It seems Pirateship does not offer that either. So I went to Paypal and shipped it through them, which utilizes Shipstation. It saved me $2 of...

Acusada de fraude

Hola, buenas noches.Desearía que alguien me pudiera ayudar. Tengo ya varios años comprando en Ebay cosas para mi uso personal, recientemente he comprado un perfume en la página FOREVERLUX y rechazó mi compra y me hizo un reembolso sin yo solicitarlo....

Resolved! International new program combined shipping

Out of Country Buyer commits to buy multiple under 10.00 items, E-mails me to request a combined invoice. Customer cannot request it on her end via cart, I cannot send one? Customer calls Ebay...Ebay tells her she most certainly can get a combined in...

Refund

I issued a refund and accidentally canceled it and it won't let me re-issuing it

International shipping label address different from what customer claims he put in

Hi,I have a customer from Poland purchase an item recently. I bought label through eBay and everything seems fine. So the parcel made it to Chicago and since customer was stressing about the parcel being delivered already, I checked and found that it...