Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Buyers Address Rejected Because Line 1 Exceeds 40 Characters

I use the Ebay Standard International shipping service. I have had 2 orders from Mexico reject the buyers address because Line 1 exceeds 40 characters. As a work around, I moved some of the information to Line 2. But I shouldn't have to fix this at a...

Anyone ever had this sort of shipping issue before?

This shipment got where it needed to go pretty quickly, but the address looks like a street address and not a locker. It shows as delivered but then after the delivery scan, shows out for delivery again. I figured it was probably a glitch but wanted ...

Package delivered

I have had a rash of customers messaging me saying their package tracking said their order was delivered but they cannot find it. I have told them to go to the post office, and talk with the postman and get some answers,this has been going on on anot...

Resolved! does anyone know what a cube box charge is from usps parcel select ground? TY

I have both shipping & local pickup as options but get dinged on transaction when buyer picks up

Hey EBAY since you monitor these boards..... I have a suggestion about marking items locally picked up vs shipping. We sellers need a button to mark it picked up & you could automatically reach out to buyer to ask if they picked up.. That way I/ we s...

Resolved! Using a FR Box without FR postage

I know we have some Post Office Pros here, so I'm looking for facts, but opinions are welcome as well.If a person takes a USPS Flat Rate Box, cuts all the pertinent flat rate requirement verbiage from it, covers that with opaque tape and or postal st...

USPS postage

What happens when I list USPS shipping fee in a listing which I intentionally do and is lower than what it would actually be, or free, but it will really cost more to ship. Is there a way to calculate the actual shipping cost for me to pay the differ...

Refund shipping overcharge

I used to be able to refund buyers overcharge for shipping through Pay Pal. Now I'm not sure where to go to do that. If shipping was less than expected, I would go to the transaction in Pal Pal & refund a parcel payment. How do I do that now. Thanks ...

No collection code given for click and collect

My item is with Argos click and collect but i cannot collect because i have no collection code and they won't give it to me without a collection code. its past one day now and still no code . Who is responsible for sending the codes out? What can i d...

Resolved! PO System down

So, went to the PO to mail my package. Presented my phone with QR code as usual. Clerk said, “eh, let’s see…” and scanned the code, then said, “yeah, didn’t think it would work, the system is down today, cash only.” So I pay cash for the 1st class an...

Shipping Delays PORTLAND, OR

Hi - Anybody else having packages delayed by the USPS in the Portland, OR area? I have had a couple that were delayed, since late April. One was finally scanned as delivered. The other is still "arriving late". Both were being sent to a re-shipper's ...

No tracking number?

Should I, or can anyone trust any seller regardless of their feedback that doesn't or won't provide a tracking number on an item purchased? When I mail anything out, I always provide and have provided a USPS tracking number so the buyer and Ebay can ...

weird shipment routing/shipment stuck - any responses appreciated

Hi y'all, I ordered a phone some 10 days ago, meant to ship from Florida to Colombia. My projected delivery date is May 19th (super slow, when I ordered it said delivery between the 5th and 19th not THE 19th), but the weirdest thing about this is tha...

why is my package in switzerland?

i was following a packge i bought from florida (i live in baja california). and it went to texas, then illinois, and now an external tracker as well as my national mail tracker says its in switzerland. why?

Question about price research and pricing an item.

Terapeak research:This research is for a vintage cooler. Actual item weighs about 3 lbs. Does this high shipping indicate the practice of lowering purchase price and raising shipping, getting added revenue from a sale OR could it a cost for internati...