Seller News: July 2025
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Forum Posts
Seller Protections are in place for shipping delays.
The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...
Question: Why
eBay should include the order number on the "Online Label Record" that is produced when a seller purchases a shipping label. As is stands now, one must compare the buyer's ID with the shipping history in order to be sure about details. For example, a...
eBay International Shipping and Time Away
I will be taking a few days off next week. I am planning on allowing sales, will EIS sales require regular handling times like how Global Shipping Program worked, or will international buyers receive the extended handling time, accounting for the day...
How do I charge the customer for shipping if I am going to post office for label cost
As I am not shipping through ebay, would I need to message the customer to send the money for shipping once I know the amount? Also does tracking cost? if so, is it still required for small inexpensive items? I'm putting up my first listing soon so I...
Please eBay stop rendering the order details on the shipping label PDF print out
The most common type of shipping label fits two labels on one page (8.5x11")--- the current eBay shipping statement burns through my label supply at twice the speed One half of the sticker sheet ends up getting used by the order summary statement ---...
I can't ship from UPS and fedEX help plese
This service is unavailable due to insufficient eBay funds balance.
Shipping Old Magazines
I have old Life Magazines from 40's etc, other old magazines which back then were in large size. What is the cheapest/fastest way to ship these to my customers? Thanks...Pam
Resolved! Ebay Calculated Shipping is off
I have a item using calculated shipping and the services are USPS First Class, USPS Priority, and UPS. The package size and weight is 3oz and it's a 9 x 6 x 1 padded envelope/mailer. When I edit/create the listing it says the customer will pay betwee...
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i am besines
Resolved! i have a item that i shipped to global shipping and they are keeping item and not sending to buyer??
so this morning i got this message from ebay global shipping. has anyone ever got this message, i have shipped similar items to the uk in the past not sure what the issue is, they are not sending me back the item. but i get to keep the money from the...
Resolved! Confused on why I am being charged two weeks later for shipping label?
I shipped something out on April 25'th for $19.71 via FedEx. I selected to use my funds for the label. But I was surprised to see an email from eBay today saying there is an "upcoming charge to my bank account" for this same amount. Was I charged dou...
Resolved! eBay don't really care about lying sellers
I think I might give up on eBay. I've just had a back-and-forth between a seller and eBay because I received an item that was not in the condition it was listed as. Basically they charged for a new item and I received a used item. They wanted me to r...
How to ship a greeting card cheaply
I have a buyer for a greeting card. Ebay said to mail 2 oz first class mail would be 5.25. The item is selling for $3.99. I called ebay to ask how can I ship it for the cost of shipping if I were sending a greeting card. I can only send an item cheap...
Policy for a return as undeliverable item
An Ebay shipment was returned as undeliverable from a foreign address. Address was rechecked and was correct. Tracking details show it was attempted delivery twice and then a notice to collect at the post office. The post office tagged the package as...
Package says delivered but it isn’t here
I’m coming home from school excited for a new cuz the one I have is broke but I come home to no package and I’ve walked up and down and checked the whole neighborhood
